Customer service are great to deal with.

Delivery went fast and carefully. Communications went smooth and with a high level of customer satisfaction. Product is more than beautiful.

Easy ordering and customizing. Great quality and functionality. Really makes your room stand out compared to other people’s “exotic / custom “ light switches.

I recently contacted B&P about a few items which became tarnished to find out what could be done, Suzanne contacted me within 24 hours and was nothing short of lovely. She made the whole experience something worth noting and many others/companies could take note. Needless to say, less than a week later the replacements are on there way to me. Thank you, Suzanne.

Ordered fittings for the bathroom. Unfortunately they have a very cheap finish to them. Also couldn't check out with Apple Pay, which caused quite a bit of friction. Update: Refunded me for one of the items.

Gorgeous light switches, great quality with fast delivery!

Best part of B&P is their rock & roll design attitude and material choices. Really like that they carry broad series within a style so you can really work themes and details. Order process is smooth and shipping fast. This is the first time I also ordered lighting (spots) from B&P and they are much bigger then you think by the pics on the website and look better in person. Only negative is that with 2 of the fixtures the decorative brass set screw holes were drilled under a slight angle, now they look a bit slanted.

Rhianne Saunders resolved a problem with our recent order quickly and efficiently. I phoned to explain the little plastic screw tightener was missing from all our installation packs, Rhianne located one and sent it out in the post and also kindly sent a replacement detail kit that was damaged. Great customer service, great products and great staff.

top notch products. attention to details. fast delivery

Louise Morgan provided with great service!

I work with Buster+Punch since 2014 and I can frankly say this brand is by far the most impressive in quality and innovation. The professional guidance and service is perfect and Rhianne Saunders is always providing information and guidance in any case. I'm very happy to work with B+P..

We needed some goods on a quick turnaround so asked the question and Rhianne made it happen, amazingly helpful staff always happy to help .

My son broke a toggle off on a light switch & although just over 2 years old & out of warranty they have sent me a replacement free of charge. Wish more companies would provide this type of service. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I contacted customer service, not only did they reply very quick, Elle was very kind and helpful. She solved my problem instantly. So I am very happy with my experience and I would recommend this company

Excellent customer service, I had issues with completing our order from my device, I contacted direct via email for assistance, the help and correspondence I received from Rhianne Saunders was excellent, very good mannerisms, clear understandable instructions, provided everything I needed without having to ask and completed my order with ease, looking forward to receiving our products. Would definitely purchase again based on this experience, cheers

Handled my case very fast and smooth.

Love the quality of their products. I needed to reach out to support and Lydia (Sales Operations Manager) provided spectacular customer service! 5 stars!

Good and quick response and problem solved. I have worked with Melanie from B+P for some time now and she is always very helpful and resolves any issue or need that I have.

Did a big house project in 2017/2018Went B&P across our property. Light switch dimmers started to stop working (getting stuck slightly, now not working anymore). Now failing all across the house and require replacing. Don’t get me wrong. Their stuff is beautiful, it’s sexy, the product feels lovely. But it’s just badly made inside and if you get it expect to require replacing the internals. So- whatever cost your outlay is include +50% for repairs.

The website is easy to use and choose what is required. The delivery was amazingly fast, 1day!!! I bought several switch places this time and have purchased previously. The quality of the switches is solid and the look great. They bring a level of prestige to a home.