It was great

Abonnement sans consentement Quelqu'un parle "d'arnaque à la carte bancaire" et de de vol et je la comprends car ce n'est pas loin de mon expérience. J'ai acheté un CV pour 2,85 $ CA le 17 octobre 2023 et je me suis rendu compte que Cover Letter Now ou Resume Now (il s'agit de la même compagnie) a fait 4 retraits de 30,87 $ CA aux 4 semaines depuis. J'appelle cela un abonnement sans consentement puisque je ne me suis rendu compte de rien et que je n'ai reçu aucune confirmation par courriel. Ils appellent ça un essai gratuit... En plus, leurs agents du service à la clientèle sont formés pour vous offrir le moins de remboursement possible ! 17,42 $ alors qu'ils m'ont pris au total 139,40 $. À quand le double opt-in pour prendre des abonnements payants ?

The actually making of the cover letter was very easy. The only downside is the sneaky monthly service that tac into the service. They also make it difficult to cancel. I had a hard time finding out how to cancel,luckily I found the original email they sent and was able to track down the number. I had to call several times before i got threw.

Patient, professional, and helpful representative (named Sabrina!).

The explanation that I received from the representative of all the services offered.

Kind and helpful to resolve.

I could not control the changes using my photo shop

CLN Billed my AMEX for several months without my authorization FRAUD FRAUD FRAUD. They promised to refund but I have yet to see the refund. STAY AWAY from www.Cover-Letter-Now

This service has been the most fraudulent and dishonest one I've encountered. I canceled my subscription a year ago and yet to this day they keep charging my credit card monthly. If you're an employer reading this, I can assure you that this organization secretly bills people who canceled their subscription, and that will cause people to leave, report, and eventually write a review of how much of a lie this company is.

Unethical continuous charges for months after declaring to stop any relation with the company It was a struggle to discontinue

I worked with Mr Santos. He was very patient and very personable. This worked for me because it helped me step by step. For a person who have not done a cover letter over 20 years, this Website is a Winner. Thank You so Much. Christine Santana

So I used cover letter now and paid for the first use with no problem but hen canceled my account just to be charged $23 2 weeks later when I contacted the company they only gave me a refund of $11 with on contact sense don’t use there platform they will steal money from you. To the response the fact you made me jump through hoops to get my refund keep my review the same you want better review then you should not tie the hands of your representatives and only allow them to refund the $11 that’s crazy and still a bad company

Customer service was excellent.

Originally, I had a good review. Although the sales rep was very pushy, he agreed to refund the money. Well, they only refunded half of what I was charged. I am irritated about the lack of transparency about the subscription you sign up for, and then being mislead to believe they would refund the entirety of what I was charged, do better.

Why anybody would pay $23 monthly for this is wild to me.

Natalie the customer service representative was very helpful. She gave me different payment plans and options to meet my budget. Understood my situation, listened and helped get where I needed to be.

This is a this is an awesome company who is genuinely interested in helping you with writing your cover letters and resumes. The cover letter was detailed and professionally written. Natalie helped me with my issues today and she was very kind in doing so. Thank you Natalie

Emily was awesome she was very helpful and guided me through the entire process even offered insight to better discount deals I think she is the best person I’ve received customer service from.

Thank you so much you help me with a jobs that I was going for and I do appreciate it I enjoyed it very much thank you again cover letter

Reliable trustworthy helpful