I will Never use or trust this company again. If I was asked, I would say this company appears to be a scam. I had a digital Stethoscope that the power button was not depressing fully anymore. By online chat through Acme's website, they said they believed they could fix my specific item and problem. I mailed in the stethoscope and was contacted almost a week later, saying they had performed a "diagnostic" had determined the problem and could fix it for $224.40. They also make you sign a waiver that, in the fine print, states that they don't guarantee they can fix it, even if they say they believe they can. Then 1 week later I received an email that simply said that my Unrepaired item was being shipped back to me. No explanation on why they couldn't fix it or what they did do or find. They also do not accept phone calls and will only message by email if at all. When my digital stethoscope arrived it was badly cosmetically damaged, the power button was now Missing completely, and it didn't work At All anymore. I reached out to their "customer service" and was told that A)they do not ever provide refunds even if an item can't be fixed. and B) they asked to see proof of the damage and missing button. I sent pictures of the damage and where the button was clearly missing, then they Never responded to my emails again. They are now actively refusing to offer any type of refund or even answer my emails again. I have read of similar experiences and I would recommend, if asked, that you do Not trust them with any of your equipment. They asked me for money after stating they could fix it, then sent it back unrepaired, damaged, missing a necessary piece, and in worse condition. And with no offer of any refund or offer to return my missing button.

Junk we sent a drone in to be repaired it costed $350 and it's still not repaired we had to tell them what was wrong with it and then they charged us for an extra strong diagnosis and then it took a month and a half to get it back unrepaired and $350 later definitely don't do business with these people because they are not repairing stuff they are charging you and sending it back broke

Needed an urgent repair on a medical device essential for patient diagnostics. Acme Revival understood the critical nature of the situation and expedited the repair process. They thoroughly tested the device before returning it, ensuring it was patient-ready. Their professionalism and attention to detail were much appreciated by our entire team.

I normally don’t do reviews, let alone bad reviews but this needs to be known to anyone who is considering using their services. Sent in my equipment for repair. They were very responsive at the beginning until payment. One payment received, I only receive an update everytime I asked, despite having an exclusive tracker website for my device. Upon (finally) returning my device, the job was so bad that the charging port fell off at first use. (When I eventually got another technician from another company to check, the port was just glued on instead of soldered on) Anyway, I wrote to ACME to inform of the situation, not expecting much from it. I was surprised that they gave me the option to either send it in again or to opt for a refund. I felt grateful at that time and decided to get the refund instead of sending my device in a second time. As you can guess, this is not a happy ending as week after week I enquired about the refund status, and customer service replies indicate that the refund is being processed and I will be notified. One month later, after multiple assurance, on my fourth reminder, I was sent a long email detailing that I’ve signed a prior agreement to accept the charges etc etc. Mind you, I was OFFERED the option to refund and REASSURED that the refund is being processed. Needless to say I was taken aback and that was my last bit of patience to this company. At this point, I’m very sure I will not be seeing any refund (or apologies) from the company. Just be wary.

Sent a drill for repair, they could not, told them to toss it, no answer. then a month later a bill for over $500 for "storage", PAID IT , finally. asked for it back, crickets. 000 customer support response now that they got the money.

We rely on some older equipment in our lab that's no longer supported by the manufacturer. When one of our critical devices stopped working, we thought we'd have to invest in a costly replacement. Acme Revival managed to repair the device, sourcing hard-to-find parts and getting it back to us quicker than expected. Their service saved us time and a significant amount of money.

I had a specialized industrial pump that several other repair shops couldn't fix. I was skeptical at first, but Acme Revival proved to be the right choice. They identified a complex circuitry issue and repaired it perfectly. The pump has been working flawlessly ever since. Their customer service was responsive, and the technicians clearly know their stuff.

Agree with prior reviewer. This company is an absolute scam. Stereo Microscope was returned as repaired and left and right lenses focal length is way different which makes scope unusable. 1 lense matches internal camera focus the other does not. Repeated e-mails failed to solicit resolution.

Our manufacturing plant's main controller failed unexpectedly, bringing production to a halt. Acme Revival was a lifesaver—they understood the urgency and managed to repair the controller within a few days. Their team kept me updated at every step and even provided recommendations to prevent similar issues in the future. Their expertise saved us from significant downtime costs.

I sent in an old medical imaging device that had been giving us intermittent issues for months. Acme Revival diagnosed the problem quickly and had it repaired ahead of schedule. They even updated some firmware that was causing glitches. The device is now running smoothly, and our technicians are relieved. Communication was clear throughout the process, and the pricing was transparent. Will definitely turn to them for any future repairs.

I have been waiting months for a repair, refuse to return the equipment and refund the money. no return calls and limited response by chat. Feels like a scam or very poor run company. see battling to resolve

This is absolutely a scam operation. I sent an Activator V chiropractic adjusting tool which needed a new circuit board soldered in and was otherwise in perfect working order. They kept it for months, only communicated with me when I asked about it, finally decided they couldn't fix it, and when they finally sent it back, they sent an entirely different unit and stole the battery out of it. I'm glad I "only" lost $350 on a $2,000 tool, but I wish that I had never gotten involved with this group.

Our Welch Allyn Lumiview broke down, and we thought we were going to have to replace the whole thing. Acme Revival took a look and said it was just a fuse and some wiring issues. They fixed it up and even threw in a fix for something else that could’ve become a bigger problem later on. It's rare to find that level of care. Really happy with how they handled everything.

Our VFD blew up and took down part of our HVAC system. I had no idea what to do, so I sent it to Acme Revival, hoping they could work their magic. They found the problem and even suggested some upgrades to make the system run better. I was surprised how quickly they got it done. The whole thing just felt super easy, and now the HVAC runs smoother than before. No complaints at all!

We had this Intelligent Pump UI-22 that’s critical to our operation, and it just stopped working one day. Reached out to Acme Revival, and they were all over it. They got it back to us after fixing some control board issue and even made it more stable. The whole process was smooth, and they kept us in the loop the entire time. The pump’s running better than before!

One of our Siemens PLCs went down, and that’s a nightmare for our production line. I was pretty stressed, but Acme Revival got the unit back in shape way faster than I thought possible. They explained everything in a way that made sense (I'm not super technical), and they didn’t overcharge us. Everything’s back to normal, and I’ll definitely use them again if we run into trouble.

Had an old Eppendorf centrifuge that kept shutting down on us mid-run. I wasn't sure if it was worth fixing or just buying a new one, but I sent it over to Acme Revival to see what they could do. They diagnosed the problem super fast (it was a power supply issue), fixed it, and got it back to us quicker than I expected. It’s been running perfectly since. Definitely glad I didn’t have to shell out for a new one!

Biomed has used ACME REVIVAL for the last year without issues.

The only place I could find in this world or another to repair my drone. Manuf was no help but these folks were eager to be.

Not the timeline they mentioned, but close enough to be a satisfied customer. From the beginning, Liam was support when he came back to answer the calls.