Ammaari Stones

9-15 Ribbleton Lane, PR1 5EZ, Preston, GB
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4.50
Based on 644 Reviews

5

82.61%

4

5.12%

3

1.09%

2

1.09%

1

10.09%
About Ammaari Stones

We offer natural stone and bricks which are ethically sourced, of the highest quality, at unbeatable prices. With free delivery to anywhere in the UK mainland, a dedicated customer service team and constant deliveries coming in every week, you’ll receive a professional service and complete satisfaction. With a vast amount of experience and knowledge in quality natural stone products, we’ll provide you with excellent, impartial advice and promise you that our service will not be beaten.

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richy w
United Kingdom | 22 February 2025

Not a good experience , spent £1500 on stones, had 2 failed deliveries and then charged me £60 to make a 3rd delivery split over 2 days, I wanted to cancel and they then wanted to charge me £300 to cancel for stones that I have never received, god knows where they come up with this number and how they get away with it, I agreed to the £60 delivery and have only had 1 of deliveries so far, customer service was helpful, but their courier service is not the best.

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James McLean
United Kingdom | 12 November 2024

I received a delivery today. On the expected day. Delivery service was excellent. Kept up to date on the arrival of the order. Absolutely delighted. Many thanks to ammaari stone. James McLean Glasgow

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Sian Edwards
United Kingdom | 08 November 2024

Dreadful company. Driver couldn’t deliver £1k worth of garden tiles as couldn’t turn into a standard terraced street in a huge vehicle. Only option offered by carrier was to drop at end of street. Within just 10 minutes my Builders kindly agreed to transport tiles up to property piecemeal despite considerable workload but driver just left and was unresponsive to multiple calls to return. Chased Ammaari for two days with countless calls and emails only to be quoted their t&cs along with a £120 fee for redelivery on another date or over £293+ to cancel order. Awful customer service and disgusting treatment of customers. Stay well away.

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Marc Lyon
United Kingdom | 24 October 2024

Don't waste your time,look at the reviews on Facebook,they can't even be bothered to call you back to place a order,glad they didn't call me back now,keep up the good work 🤣

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Angela Rainbow
United Kingdom | 07 October 2024

I have dealt with Yousef at Amarri stones several times over the past few months..The service has been excellent ..customer service second to none. The quality of the slabs top rate. I highly recommend using them nothing was to much trouble

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Jack
United Kingdom | 12 September 2024

Item was as described. Fast delivery and no broken slabs. Staff were quick to help when I wanted to alter my order. The price was competitive against other suppliers. I've used another before but they didn't have stock in. So gave Ammaari a try. Took delivery today, all on time and very happy. Thanks a lot 👍

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VLAD Mihalache
United Kingdom | 05 September 2024

Grey porcelain Paving. We had found 8 slabs broken. I had completed the claim form nearly 2 weeks ago and never get a response from them . Also I get from them 18 sqm of porcelain cladding (192 pcs) and from that I had 40 pcs broken wich means nearly 3.75 sqm broken. I am sick of contacted them numerous time to solve the issues but no answer. I am still not able to complete the job . I didn't had in plan to leave a review but the customer is chasing me to go and complete the job . I am a regular customer from them ( ordered over 1000 sqm of paving from them) after this issues I really take in consideration to get paving from Nustone or Paving stone Direct ( they will match the price)

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Karl Price
United Kingdom | 15 August 2024

Poor service from start to well they didn’t get back to me so there’s no finish after numerous emails of my order I placed of 22mm kendla grey 85% of my order which I may add was 4 days late were mostly 15/16mm I sent them pics to show but only interested when taking the payment after care is non existent

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andrew green
United Kingdom | 10 August 2024

The Indian sandstone slabs arrived on time. Great value. Good product.

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Rob
United Kingdom | 04 August 2024

Poor customer service, the tiles arrived on time but there was 2 missing tiles and 4 broken. Contacted the company who sent a link for their claims form. This was completed and since then no communication. Avoid this company

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Matthew Phillips
United Kingdom | 31 July 2024

Extremely bad service with Ammarri Stones, received two pallets just after Christmas as was doing a very big project at home with landscaped patios, only to discover 7 tiles to be damaged with delivery. Numerous phone calls and emails with the promise someone would get back to me to send me new tiles but still waiting almost a month later, shame really as I have 4 other properties to landscape but I'll be spending my money elsewhere, would never use them again, truly awful customer service, I'm 7 tiles short to complete my project and have to redesign my garden to no fault of my own, even supplied photos and no one could get back to me, don't use them, the reviews on this page say it all really!

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Tony
United Kingdom | 27 July 2024

Probably the cheapest UK merchants! I came across Ammaari Stones searching for Raj Green kits and once a trade account was activated, I purchased the kits for less than £20/sqm on the large 22sqm pack! An absolute bargain! Very easy to order, easy enough to open a trade account and a prompt delivery. Kits themselves are as specified, brilliant. Will def order from this company again, thank you!

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David Farrow
United Kingdom | 13 July 2024

Had some trepidation due to the reviews but i Ordered 44 meters of slabs and the arrived one correct day. I have had experience of palettline before and I know their limitations. Opend the crates to move the off the road and we had just ONE broken stone.

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alex childs
United Kingdom | 12 July 2024

Order was delivered one pallet was delivered Wednesday and the other on Thursday. As the smaller pallet was as delayed. The transport company contacted me and offered me a couple of delivery options. I was impressed with their service/options. A small issue handled in a very professional manner. The sandstone is great quality and 0% breakages. Also, the best price I could find. Definitely recommend Aammari Stones

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Nigel Gumbrell
United Kingdom | 09 July 2024

What a truly awful basis of trading. I didnt realise but the small print says if up to 7.5% of the slabs are broken upon receipt, that's to be expected and they will not refund or replace. If over 7.5% is damaged, it's the bit above they will refund, but not the initial 7.5%. How they are able to basically sell you damaged goods and not refund or replace the initial 7 5% is beyond me. Won't be dealing with them ever again. Beware

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Gregory edmonds
United Kingdom | 27 June 2024

I still have not had a response from them they need to shut down absolute garbage of a company I would not recommend the worst ever people who give them a 5* rating must be there mates not even a reply if this was company I would respond and protect it

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freddie
United Kingdom | 24 June 2024

Delivered over £1000 worth of Black Limestone patio packs, slight delay but no issues. These slabs however should be avoided like the plague. Looked good wet when first laid and rather drab when dry. However with-in a couple of months they are discolouring. They cannot be kept clean, they seem to suck footprints and attract dirt which then has to be throughly scrubbed to remove. I've only had cheap concrete slabs before and they only needed maybe a jet wash in the spring, an occassional hose down and just sweeping. These slabs need constant care and never look clean.

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Abdul Rahim
United Kingdom | 02 June 2024

Excellent service, I have ordered a pallet of outdoor porcelain tiles which I received. Each tile was separately wrapped and there wasn't a single tile chipped or damaged. Best price on the Internet. Very pleased with their service.

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CLAIRE BRAYFORD
United Kingdom | 28 May 2024

Appalling. Sent two pallets of broken bricks, have contacted customer service again and again to resolve but no reply. They are cheap for a reason - avoid at all costs.

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Taronus
United Kingdom | 10 May 2024

Terrible company. Ordered the tiles on Friday last week to arrive Wednesday (selected date). on Wednesday… simply nothing turned up. Upon phoning up, the customer service told me they will not come Wednesday and it would be following week Monday. I told them this is unacceptable as I am out the country for work that week and the job has to start this weekend! They put it on special delivery to come today (Friday) which was fine. Early enough for me to take care of, for the work to start Saturday morning. After taking the day off of work, and staying in all day, waiting for the promised delivery… nothing happened until about 3PM. I started having a bad feeling about this. I therefore phoned up the customer service AGAIN only to be told that something must have gone wrong and it will now come next week Monday instead. So basically, an entire weekend of work to be done waste + I will not be there to receive the order on Monday. I now have to come from my overnight flight back home from London Heathrow to deal with this tile delivery! It’s an absolute joke and waste of my time now. All I get told is “sorry, there is nothing we can do” This is literally all I got told on the phone!! No compensation No Solution No nothing. How can you treat your customers like this ?!?

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