Being able to speak with a real person, who could access the warehouse to confirm the stock was available, was very helpful and reassuring.

Great customer service and fantastic product. Thanks for all your help! We will be back for more

Excellent service and product

Your customer service guy ‘Si’? Was very patient and. Answered every possible question I had. Compared with the service of another company I have been looking at, your man won the sale without being pushy or impatient.

I got excellent advice which helped me choose the right umbrella. The delivery was fast, and the umbrella is great. Very good value for money.

Thank you for such a speedy delivery. The umbrella cover is perfect.

Friendly, competent staff….excellent service and superior quality product.

Very knowledgeable about their umbrellas. Polite, patient and in no rush to make a sale! A pleasure to deal with.

Once you navigate the pages to the correct thing you are looking for eg umbrella cover it is a breeze to purchase but overall products are well illustrated & easy to recognise

easy to order, great range and choice of quality products

Excellent customer service and guidance with the most appropriate choice I should make. Delivery quick and very professional. So happy with quality and product fit for purpose. Highly recommend.

Super helpful and quick service when I required a maintenance piece for my umbrella.

Excellent customer service, fast delivery, and a quality product. The cantilever umbrella was the perfect solution for shading our outdoor area.

Well, we visited personally shade Australia, they were very helpful and pleasant. We are very pleased with the umbrella, we also purchased a heavy granite base. After a week or so one roller on the heavy base collapsed making it impossible to relocate the umbrella. I sent photos and detailed explanation and asked for a replacement twice and received no response.This was six weeks ago. I have resorted to paying a handyman $59 to repair the roller so that l can use the umbrella.The handyman has made it better than the original, and l am out of pocket. Perhaps this review will jog their memory.

Very obliging in replacing an umbrella part that had broken in an accident FOC. That’s great customer service.

Service and product knowledge was excellent. The umbrella we purchased was beyond our expectations.

Great pool umbrella. Very easy to assemble and use.

Great knowledge and customer service. Fast delivery with a great product!

very fast dekiver quality product

Helpful staff and very quick delivery