The Green Energy Advice Bureau

Unit 3a, Hylton Park Road, SR5 3HD, Sunderland, GB
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4.50
Based on 496 Reviews

5

78.83%

4

8.06%

3

0.81%

2

0.40%

1

11.90%
About The Green Energy Advice Bureau

The Green Energy Advice Bureau are your partner in customised business and energy solutions. Our team of award-winning consultants provide efficiency analysis and review business requirements against current costs and budgets before navigating the energy market to negotiate the best solutions for your business. We match your exact business requirements to the latest information and advice, ensuring you are fully aware of all applicable legislation and government incentives and benefit from energy-saving advancements. We’re proud that GEAB has contributed to a greener, more sustainable future for the UK and the ongoing success of our customers’ businesses. Request a Quote

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Kate Greevy
United Kingdom | 31 January 2023

This company cold called me from a review I left on Trustpilot. I know this as she told me she’d seen my review and they called my husbands office, where I am director, however I work from home and don’t even know the office number myself. Perhaps they googled me to find details? Anyway, I did not contact them, they contacted me. I was then told they are a company that investigated issues with energy suppliers and try and help resolve them. I made it crystal clear what the problem was (another supplier was refusing to release me) and that several brokers were trying to get it done to move over to my chosen supplier that I had already signed with. She still wanted to try and help. I said that was up to her but it was pointless. I received several calls from her over a week, none of which were helpful and just time wasting. She then informed me my supplier had released me and I should have an email. No email. She rang again the following morning and said they’d released me and I’d have an email. No email. Shortly after I got a call from her colleague who could guarantee me a rate of 40pkw or less which I argued he couldn’t based on my business type and short lifespan of the business effecting credit checks but if he could guarantee me that price in writing I’d look into it. I reiterated I’d already signed with someone else and still hadn’t been released. He then said it would be by 12 o’clock that night. I explained how frustrated I was at spending hours talking to them and getting nowhere and I just wanted to sort my energy supply out with my chosen company (not them). He then said he’d ring me in a week to discuss as he could hear my frustration. Less then 60 seconds later a third colleague rang and had the audacity to say to me “we’ve spent a lot of time on this. We’re not a charity, we’re a business”. At this point it became laughable. THEY cold called ME. I told them NOT to help as I had other brokers dealing with it. THEY insisted they could help so I said they could if they wanted to despite advising them it was pointless. I fully disclosed I had already signed with someone else. Yet they accuse me I wasting their time? I have several commercial and private properties and I will never use this company based solely on the forceful tactics and lies from the staff.

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julie Devine
United Kingdom | 27 January 2023

Could someone call me please. I have sent several emails. no response to my request Kind regards Julie

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Gurmail Johal
United Kingdom | 23 January 2023

I’m very pleased with the service I got

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Don Grace
United Kingdom | 20 January 2023

Everything was explained clearly and Paul went to great lengths to complete the connections required to get a new contract in place.

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Sue
United Kingdom | 19 January 2023

Our contact, James, at Green Energy is always there to listen and help out, taking the hassle out of energy supply and renewals Recently they have helped us out of a jam trying to organise a gas supply upgrade whilst changing suppliers. Jo has taken this on and managed to organise this for us, and the utility workers even kept to schedule! We couldn't be happier with the service from the team.

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Angela Banner
United Kingdom | 16 January 2023

We were approached by the GEAB and offered assistance with the renewal of our gas and electricity contracts. The staff were very helpful and we took advantage of the favourable rates on offer and signed a three year contract.

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Tim Breed
United Kingdom | 22 December 2022

Expert advice, given in a very understandable way. James found an energy deal as an extension to our current contract, that won't break the bank.

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Mark M
United Kingdom | 16 December 2022

There appeared to be a bias towards the best deal being the provider with highest commission so we weren't presented with the best/cheapest options!

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Kelly
United Kingdom | 12 December 2022

Great advice and customer service

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Paciencia Toni
United Kingdom | 03 December 2022

I'm happy with your service and your are honesty is very helpful

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Susan Murchie
United Kingdom | 02 December 2022

First Class Staff

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customer
United Kingdom | 02 December 2022

Oliver always goes the extra mile, he has worked on multiple contracts for us and is a pleasure to do business with

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Mr Anthony
United Kingdom | 25 November 2022

I was having a terrible time with my old supplier they wouldn't listen when things were wrong, and a friend recommended you to me and things changed very quickly stopped all the hassle and saved me a lot of money in the process big thumbs up And highly recommended

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Christopher Thomas
United Kingdom | 21 November 2022

As ever, a professional approach resulting in quck decision making and an easy process

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JJ Barnett
United Kingdom | 19 November 2022

Very reluctant to work with a broker due to our past experience with GAS however I am so happy we did, they sorted our billing issues like no one else

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Sophie
United Kingdom | 18 November 2022

I have recently dealt with Andrew Brewer regarding a long standing problem we have had with one of our energy suppliers. Andrew took over our account very recently and has made a huge amount of progress in a really short space of time. He has been extremely pro-active in contacting our energy supplier, fighting our corner and actually getting things sorted out for us. I am so grateful for his help and support as this issue has been ongoing since June and had been incredibly stressful.

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Alice Sommerville
United Kingdom | 18 November 2022

Absolutely couldn't fault these guys - every person I've spoken to has been so knowledgeable and taken such care to listen, explain clearly and find competitive solutions. And all with such a cheerful and friendly attitude. They found our small charity renewable energy when no one else could and at a cheaper price. So far we couldn't recommend highly enough :))

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Michael Smith
United Kingdom | 12 November 2022

The two Daneils that I have been dealing with sorcing the best deals for my organisation has proven to be good advice as they seem to have obtained good deals for the organisation.

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Elise Longman
United Kingdom | 31 October 2022

Provided helpful and effective support in obtaining new business energy contracts

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LISA
United Kingdom | 28 October 2022

Great service very quickly sorted and efficient. Not a call centre but a more personal service Managed to quarter my energy bill!

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