Very helpful whenever we call.

Everything that was needed to be done was done very efficiently - one less thing to worry about from my point of view:)

easy to get hold of and quick response.

Great Company, friendly, knowledgeable and easy to deal with. Sought out the very best contracts for my business and saved me a load of time and a good bit of money.

Always a pleasure to deal with

Very thorough when determining best offer

A customer oriented energy advice company! How refreshing!

I want to say a big thank you in helping secure our new contract for the group . Very easy and straightforward process. We are very happy to have been involved in this partnership

Very informative team, every one we have spoken to is very polite and professional. Easy to deal with and made the whole process very simple and efficient.

This company / my trusted account manager arranged a 2 year electric contract for me and it ends April '24 .....no complaints. The broker , my trusted account manager phoned me 1st June '23 to sign up to a new 4 year contract , which I did . Unfortunately my trusted account manager didn't tell me that there was no cooling off period and 2 very important points were not mentioned regarding the Blend and Extend product which was included within the 4 year contract . The standing charge of £2.17 a day would not be reduced if the kwh costs were reduced and also I had to be in contract for 12 months before the Blend and Extend product would come into operation , the new electric company I signed up to told me this on the 2nd June. My trusted account manager and the new contract company refused to terminate the contract due to misrepresentation by my account manager so did the Ombudsman. Even the Green energy advice bureau customer complaints told me in an email that my trusted account manager will be given additional training. Have Googled Blend and Extend and it says ....more suitable for a business that uses 100,000 kwh per annum , my business uses 10,500 kwh per annum. My trusted account manager received a £2,071 payment for this signed contract and stabbed me in the back just for his financial gain . Every winter now for the next 4 years I will have to close down my micro accommodation business , Ogwen valley Bunkhouse because I cannot afford to heat the Bunkhouse. Thank you very much trusted account manager enjoy your payout !!!

very helpful staff and good service

Got our renewal really easy

Very helpful service

Great communication and knowledge of the industry

Fantastic customer service and great communication throughout. You get a specific caseworker, in our case Kevin who nothing is too much hard work.Really helped us et the best deal.

I was part of a bigger group of shops 'esquires' eventhough we as a group had moved on from this company they have forced me into a contract before I found out we are no longer working with them.

Really helpfull.

Terrie is helping, she is such a nice person. I will definitely recommend.

Terry was incredibly efficient and helpful to get us the contract we needed.

Professional & thorough. Good customer service.