Brilliant Customer Service & follow up

The choice and service is unbelievable..the hard part is making your mind up.. the staff make you feel so unique and they really listen to what you want .. nothing is a problem.. received super quick .. ordered on monday and had to be sized and it was delivered Friday of the same week, Amazing .. wrapped beautifully with a lovely thankyou card.. it truly is a wonderful experience shopping with John Ross Jewelers.. Many thanks to Heather, chloe and Team

Item arrived very quickly, was packaged beautifully and was extremely reasonably priced when compared with same item from other jewellers. They also have an excellent selection of items! Looking forward to making more purchases from John Ross Jewellers in the future! 😊

I recently purchased a ring online. It was wrapped beautifully with a personalised note when it arrived the following day. I am delighted with the wonderful service. Thank you!

I was very happy with my recent purchase, delivery was very quick and presented beautifully. I would highly recommend John Ross jewellers.

Such a personal experience with this company,fast delivery

Unfortunately I have to return the product as I bought the wrong item but I have to say they have the best customer service, from delivery to after sale , just fantastic! I would definitely purchase from this shop again !

Fast, efficient and friendly service. Always a pleasure to deal with. Lovely touch of a hand written card when I picked up my online order. Highly recommend

Fantastic communication from this company. Although our order was a late being delivered due to the post office strikes which was outside of their control communication was excellent. Product arrived well packed and was also gift wrapped which I was not expecting. Would highly recommend to any would be customer.

Easy online shopping, beautiful jewellery, quick snd friendly service

Customer service and the packaging absolutely fabulous

Excellent. Speedy delivery. Your Instagram page is fantastic , has great range of jewellery. I found you through Instagram. Love the page. Keep up the good work.

Fabulous service with fabulous products.

Great products, personal servive

Ordered necklace at 4.00 in the afternoon and it arrived the next day at lunchtime what a service 👏👏👏👏

Prompt delivery, all beautifully packaged

Prompt Delivery and a lovely card thanking for my support and Christmas 🤶 Greetings

Owner of the shop Sandrine very kind and pleasant. A Real Lady!!! Staff also very nice and helpful. Great watch from Raymond Weil and nice discount received. ⭐️⭐️⭐️⭐️⭐️ Experience all together Thanks a million! 👏👏👏 I will be back 100%

Amazing customer service and fast and efficient delivery. Free engraving available, which added an extra personal touch. I had been looking for a gift for my partner, we had a baby a few weeks ago and I wanted something to celebrate his first Xmas as a dad. Really impressed with the way the team at John Ross make online shopping feel very personal and as.close to physical shopping as I've ever experienced. Thank you so much, I will be back! Emma.

Excellent service and prompt delivery.