I have used them several times. Their prices are ALWAYS the best, and customer service has always been excellent, although the website is good enough that I usually don't need customer service.

Good value and good quality products with fast delivery

After a lot of research The Underfloor Heating Store was the most competitive. It was extremely easy to order and I was kept regularly updated regarding delivery.

Very good advice and a great service

Easy fast service

Very quick delivery and well packaged. Good selection of products at competitive price.

Order turned up quickly and complete. Website easy to use

Very good prices, regular sales. Tile backer boards from here are incredibly good value and perform incredibly well. I have insulated and tiled the downstairs kitchen and bathroom of my two up two down terraced house in 12 to 20mm insulated tile backer boards. The kitchen and bathrooms of houses like this were add ons in the 1950's and so are only a single brick thickness of walls making them impossible to keep warm. For the first time in 14 years of living here the place was warm through winter even with the doors open. No moor curtains up to stop draughts as the kitchen and bathroom were a nightmare and pointless to try and keep warm but now are toasty with the rest of the house. This stuff plus a nice tile job and it has made a world of difference.

I purchased a rather complicated large order, and there were some issues due to our own error, which they happily rectified. The communication was swift and supportive - highly recommend this company.

Great choice of products and decent prices and fast delivery.

Good product on time does the job

Was recommended to the site and it very easy to get round and find what I needed. The item was well priced and the delivery was smooth with no issues. The item I bought was not for its original use, I wanted it for craft work which it was perfect for. Will definitely use again

Slow as a very slow thing. It is 11 days since I ordered and still no delivery. Part of what I ordered was out of stock, but I only found that out when I enquired as to where my order had got to. So I cancelled that item and asked them to just supply the rest of the order, am still waiting for the in stock items to be delivered.

Second time doing business with this company and once again brilliant service phoned Tuesday 14:05 had a great young lady Anais on the other end helping me with my query and order. Arrived this morning by 08:30 to my surprise.

Good product fast delivery service and a good company to deal with.

Great value and fast delivery as always

Great 👍 service. Very responsive and quick delivery 🚚 aswell. Highly recommended

I've bought an electric underfloor heating mat on online. Delivery was a couple days but it turned up next morning, I am very happy because I could fit it straight away. Customer service also was very friendly and helpful with my questions. Thank you ! Great company to deal with.

Bought the wrong size electric heating matting. Phoned up, bought the right size and the new matting arrived next day mid afternoon allowing the installer to lay it straight away losing minimal time in the delay. Great stuff. Thank you Underfloor Heating company.

Super fast delivery. Great price too