Charlie has been amazong

Really helpful and knowledgeable

Excellent product choice, great prices and super fast delivery.

Ordered two thermostats both arrived damaged , request for return no communication from the seller , can’t get hold of anyone over the phone . Can someone sort this out for me please

I have used The Underfloor Heating Store 3 times and found them competitive with high quality products and fast delivery. I will be using them again.

My Recent Purchase. Good selection of products, fairly priced, disappointed it took 5 working days to arrive via FEDEX, but no harm done.

Technical department personnel were helpful in recommending a suitable unit for the particular location. Installation was very straight forward and the unit operates as expected.

first order missing an item and pass the 48 hour, force to buy new one

Luke was extremely helpful and efficient. Placing the order was a pleasure

Well designed web site, easy ordering procedure, excellent communication post-ordering, all items well packed and delivery by a professional company, Fed-Ex

All delivered was good quality and the price was good. Plumber installed all items

Always good

Product specifications on website did not make it clear that product was intended for use with wet heating system only. Unsuitable product was returned promptly but refund was very slow & required several prompts for it to be actioned.

Good products and good pricing. Very good communication and fast delivery (next day!). Would definitely use again

From start to finish everything was perfect. From when I first put my order in online I was kept up to date with the delivery and it turned up when they said to fitting the underfloor heating cable everything was fantastic. My customer was also really happy with product. What a great service from the underfloor heating store.

It not my first time and definitely ordering again great customer service delivery on time they’ve never let me down many thank to the whole team.

Used to build a Mordheim gaming board, worked extreamly well.

Competitive pricing, super efficient, fast delivery and excellent products

It was simple to order and deliveries were quick and on time

Quick delivery, good response when half the package went missing at FedEx. Quickly resolved by sending out replacement on next day