FLOWERBX

42 Gorst Rd, NW10 6LD, London, GB
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4.00
Based on 837 Reviews

5

67.50%

4

6.21%

3

6.33%

2

5.38%

1

14.58%
About FLOWERBX

The new way to buy & send flowers. FLOWERBX delivers fresh cut market flowers directly from the growers to your door. Now delivering across Europe and New York City.

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Campbell W.
France | 24 October 2020

I have used Flowerbx personally, professionally and for my events. If you love beautiful flowers (that actual last more than a day) Flowerbx should be In your bookmarks. Amazing product, amazing service! Chapeau.

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Hannah Rose
United Kingdom | 24 October 2020

I received a beautiful bouquet from my boyfriend for my birthday and they arrived in such lovely packaging. The flowers were so fresh with so many new buds opening over the last week. I will definitely be using flowerbx again for future gifts and I will be recommending them to my friends and family.

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-sm
France | 23 October 2020

Owing to a late delivery, FlowerBX gifted me an extra bouquet, every bit as lovely. They are now my official flower-gifting and getting company.

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C W
United Kingdom | 20 October 2020

Absolutely gorgeous flowers from a unique company! I've never seen flowers so beautiful before. Sure they cost a bit more than your run-of-the-mill flower delivery website, but the quality that you get is worth it. They're the type of flowers that light up a room as a centerpiece, not a sad afterthought which is quickly forgotten. The flowers arrived super quick and the packaging is both protective and exquisite. Lovely little pick-me-up for the same price as a bottomless mimosa brunch, without the hangover!

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alds
United Kingdom | 20 October 2020

Ordered flowers and vase for specific day for a Birthday party dinner. Chased to see if delivered and told all had been delivered. Recipient said had not received and so chased again. Then told not delivered! Original assistant told me would refund and send out for free as their fault. Called the next day to be told flowers going out and i would have to pay full price (£95). After complaining told would take £10 off! Completely messed up my order for a special date specific occasion and lied to me twice. I wonder how many other people are told flowers are delivered that have not been...one often does not check if sending to others. Appalling customer service. Even after this review they would only take off £10 and kept £85 despite me being clear that was totally unacceptable and I did not want to proceed. Never called or emailed just unilaterally decided

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Sara Kathleen
United Kingdom | 05 October 2020

I spent £90 on flowers to arrive on a nominated date and they didn’t show up at all. There’s no dispatch email, no one calling me to say they’ll be delayed. I can’t get a hold of customer service and have not been refunded either. It’s a shame that a supposedly digital company has gotten so many steps wrong here. Call up a local shop or try Floom instead. Much more reliable.

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Alessandra Bendo
United Kingdom | 02 October 2020

When you’ve left things late enough that you want to get a one-day delivery, you’re prepared to pay a little more. But if the delivery doesn’t happen, then it’s wasted money. Order placed before 11:00am, well before same day cut-off, to be delivered before 18:00. Not delivered - £60+ wasted. Don’t let the same thing happen to you.

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Nicole L
United Kingdom | 29 September 2020

I ordered flowers to be sent to my friend in another city. While the flowers she received were pretty, they looked nothing like the bouquet on the website and they were a third of the size. Even though I had paid a lot of money for them. In summary, the flowers are pretty but overpriced considering what you are given.

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VB
United Kingdom | 25 September 2020

I have purchased and gifted flowers from Flower BX a few times now, and they have never failed, especially during lockdown. The variety of flowers available are endless and the packaging really adds a luxury enhancement. The website is really easy to use, and the range really encourages you to explore the website fully. My new favourite flower company! The tequila sunrise flowers are my favourites and have been received well by my friends.

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Maggie Cittern
United Kingdom | 20 September 2020

FLOWERS FOR HOURS BUT NOT FOR DAYS I will never use this company again! I’m amazed at the total lack of professionalism. My Bouquet of hydrangeas was delivered, looked beautiful, next morning, dying once again. Complained, they were replaced, exactly the same scenario! How u are running this company is beyond belief. Your reviews are appalling. I only wish my relative had read them before using you. Your very expensive so why aren’t you giving yr customers what they paid for, not to mention the disappointment you are causing! Words fail me! Don’t use this company! A very very angry customer.

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Georgia Corden
United Kingdom | 04 September 2020

Received my flowers from FLOWERBX today and everything from the delivery service to the flowers was 5*. Beautifully wrapped and presented in a FLOWERBX bag and they come with a mini care guide and flower food to help you get the most out of them. V impressed!

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Nicole Sherrick
United Kingdom | 05 August 2020

Beautiful flowers & outstanding customer service. I ordered hydrangeas and they arrived on time, were beautifully packaged and absolutely stunning. Customer service from this company was superb too. Will definitely be ordering again. Ideal when you want to really wow your recipient.

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Ana
Cayman Islands | 03 August 2020

Living on the other side of the world being able to give surprises to my friends for events I can be there is important. Was able to send some gorgeous orchids to a close friend who got engaged and she loved them and the surprise. Whole process was easy and a great range to choose from. Will definitely use again!

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Emma Sheppard
Germany | 28 July 2020

I recently bought a 20 stem bunch of the Tequila Sunrise roses for a friend. The ordering process from my side was super easy, the hardest part was deciding which flowers I wanted to send! My friend was blown away by the quality of the roses, as well as the presentation. The colour, the scent, and the presence of the flowers is just spectacular. Thank you for raising the bar FLOWERBX!

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Megan
United Kingdom | 08 July 2020

Ordered some flowers as a present. They loved them! Delivery was perfect, and the flowers were delivered as a bouquet rather than flat pack, with a lovely gift card and my personal message. Thanks Flowerbx!

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Larisa Kizima
United States | 26 June 2020

I ordered flowers for my daughter’s birthday. They asked me to make an order in advance to be sure that these flowers will be on that day. I made an order 10 days in advance. On her birthday at the end of the day no flowers. When I contacted them the explanation was that the driver could not find the delivery address. This is a large complex with a 24/7 concierge. Nobody even tried to contact us by phone or email. In response to my email, they promised to bring flowers tomorrow. Not only did they miss her birthday even on the second day 5pm flowers still did not appear I will never use this company again and do not advise anyone. If you want to receive your flowers and do not want to sort things out on your special day, choose another company

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Josie Dwyer
United Kingdom | 21 June 2020

Good flowers! Great customer service. I ordered 30 flamingo peonies and they were beautiful. Then the following week I ordered another 30 carnival peonies but it was a bit disappointing because some of them didn’t bloom. I contacted them and they said it’s end of season so they sent me 20 long stem roses instead. Amazing !After all flowers are seasonal and they can’t control all of the details. The most important thing is they take care of it.

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Zahra Jessa
United Kingdom | 05 June 2020

I don't think I have ever received such incredible customer service, in fact I am simply blown away by my experience. Flowerbx not only deliver the most beautiful and lush plants but they are extremely professional, kind, efficient and dedicated to customers care. I have to personally thank Louise, who was so helpful, patient and committed to helping me get the best plant for my apartment. Thank you also to Jessica and the entire flowebx team for supporting the NHS and for being just wonderful humans. Many thanks Zahra

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Alexander O'Grady
United Kingdom | 01 June 2020

Most beautiful fresh flowers that last for ages. Truly a step up from all the other flower delivery services. The packaging is innovative and smart, the flowers last longer than any we received from previous suppliers. Top marks!

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Sukhjinder Brar
United Kingdom | 31 May 2020

I’ve ordered flowers from Flowerbx a number of times now and I can honestly say the flowers are absolutely beautiful and create a room. I love the one flower approach - they are really stylish. We recently had a delivery of our own of peonies and they were lovely. Lasted more than a week and got better every day.

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