Quick and easy

Quick refund great communication

Issued refund with no issues when I was unable to attend an event due to bad weather/cancelled transport, and all sorted very quickly as well.

Professional service, was able to get my refund

It was a bit of a palaver sending scans of confidential documents and hiding personal data protected details. Also needing to double justify the reason for a refund however, we got there in the end. All is well that eventually ended well.

Fast response Full refund

No problem in processing my claim and very prompt repayment to my account.

It was a very simple process and the refund was made promptly. I was extremely impressed given the need for the refund being so stressful. Thank you

The refund process was easy to follow and the refund was issued quickly.

My refund was dealt with in a timely manor and handled quickly and efficiently.

Very good . Very helpful

I was extremely impressed with how easy it was to receive a refund for my tickets. The money was in my bank account in two days, brilliant!

I had to request a refund for tickets due to red weather warning. The process of the application was quite lengthy but I received my refund within a few days with no issues so happy overall.

No problem at all with this company. Quick refund

I was very pleased with the promt reply and quickness of my refund

Very quick response time - refund issued. Definitely worth the £10.

Had a lot of trouble with several mails being returned to me as incomplete address

The insurance was a reasonable cost and when I had to unfortunately make a claim the process was easy to follow and processed very quickly; within a few days.

It seemed a long winded home to fill out, but once done the response and the outcome was very easy

Didn't think it would be this easy, the forms and questions were simple and any uploads were quick to do. Very impressed.