In early of February, I had have been to pick up my order in Vancouver store. I didn’t check the quantity before I leave the store. Then, when I got home and found the quantity was wrong. I have been written to the online department then told them the condition of the product. I got notice from online department that they will sent a bottle of MSM for me . I’m very happy with this service!

Finlandia's service is always fast and efficient. It is easy to reach free shipping status, so I stock up on my favourite products a couple of times in the year.

I found and purchased a product from MHF 500 billion probiotic. It has helped me enormously. I am very appreciative that you carry MHF as it is the choice of naturopaths. The package arrived quickly and safely. Thank you.

Efficient and fast. Easy to order online.

Fast professional service

Online order was promptly processed for pick up at Finlandia location. Top quality products and helpful staff.

Fast service. Great products.

The online shipping was very slow! But the prices are excellent!

Quick response to the stock they had, and my Henson razor came in a timely manner. I would recommend.

Great service and fast shipping.

Great customer service and fast delivery - thanks Finlandia.

I was just in the store picking up a parcel and found the staff courteous.The parking down stairs was convenient.

Products came in reasonable time, and was just as ordered.

No communication from the online order department. I had not received an update on my online order for 10 days. I emailed twice and left a voice message but no one got back to me. A couple of days later I received an email stating Finlandia could not fulfill my order and it was being cancelled. OK fine you are having issues with the product but not responding to my emails and voice messages is unacceptable. And what is infuriating is the issue was not a supply problem, but the manufacturer changed the packaging from 60 capsules per bottle to 30. Could I not have been informed of this and offered the repackaged product instead of ignoring my inquiries and having to go to the store to find out there is plenty of product available just in a different size package...

Finlandia is a health store I can depend on. There is so much real vitamins on their shelves. Being a senior on a fixed income. I love that they have free seminars once inawhile

The service was prompt and delivery was on time.

Received order by date that was provided. Timely communication as order progressed through various stages.

Very fast delivery and order was filled to my specifications.

Did not receive the product I ordered

The service was much quicker this time.