Great experience and knowledgeable rep.

Very helpful great customer service

Ashley was amazing! She was very knowledgeable and helpful. She answered all my questions and took the time to find a plan that suited me perfectly!

Ben is amazing! He was friendly, helpful, and knowledgeable. He made the process of setting up internet so painless. Thank you!!!

The agent explained things very well and most helpful in helping me find an internet carrier.

My assistant helped me get what I need at a good price

It was very helpful and was right to get the right internet provider.

the best sales person next to me :), i worked retail all my life and i was one of the top (very few were close to what i could do) and Brian did a good job explaining and looking and called back two time and i know it is what a good salesman does but, he sure is a good salesman you need more like him and, i hope i will be very happy with the decision thank you angela jewhurst

Ben was super polite and really listened to me. Very refreshing. I ended up with a great bundle and a quick install date. Look forward to Century Link.

Josh has been excellent and answer all my questions.

Fantastic experience! The woman (sadly forgot her name) was so friendly, pleasant and helpful, I could've talked with her for hours. Great customer service!

After clearly explaining my internet needs (roughly 50 GB data usage per month), the representative misrepresented that the HughesNet internet service package was 25 Mbps download speed and UNLIMITED DATA! When I received a subsequent confirmation email from HughesNet to confirm my order, I noticed that the my service only offered 10 GB data per month at 25 Mbps and much slower speeds thereafter. I have contacted HughesNet to cancel my order. I do not appreciate being lied to.

Rory was excellent - communicated well, pleasant to talk to, not pushy.

Yes very helpful and knowledgeable And courteous

Your Service Representative that I spoke with was very curtious, helpful, and very pleasant to talk to.

Good experience

Taylor from customer service has been without a doubt the single most wholesome and helpful interaction I have had with a service worker. Me and my wife Crysta have collectively made nearly 50 calls to speak with Taylor directly about getting some wifi at our new apartment, and each time Taylor has impressed us even more. My first contact with her was after an infuriating talk with a rep from HughesNet. Taylor couldn't help me immediately but gave me several great pointers on what to tell to whom. After sorting that out, we came back to her because of her delightful and benign demeanor and got more and better advice, specifically to go to Spectrum to see if they could reassess providing service to this apartment complex. They ultimately declined, but that took three weeks and Taylor was involved in the process the entire time, whether directly through calling Spectrum herself or by giving us more pointers. After Spectrum, we tried to work with Frontier, despite their data speeds being disappointing. I could hardly believe this myself, but Frontier's customer service was a new abysmal low for me. They changed our prices minutes after confirming the order, failed to even knock on my door for an appointment, and even after we finally found someone who seemed helpful we were unable to reach them again because the other representatives. It was beyond frustrating, but Taylor was there for guidance every step of the way. So here I sit now, typing this all from my mobile data, ultimately still without wifi. I had eventually decided that the struggle to get real internet was a war beyond my patience. I told Taylor that I would leave a good review as soon as we got wifi, but that doesn't seem to be happening soon. The experience overall has been the worst, but Taylor has made it very bearable. She has been the only positive phone calls I've been making over the past three months. It's a shame that all the effort (a LOT of effort) that she had put into our situation basically went nowhere, but I am positive that she has exhausted every possible resource, called every department, escalated every situation that she could in order to make it the easiest it could've been for me and my wife. If anyone in this world deserves a raise or a promotion or a bonus or something, there's not a doubt in my mind that it is her. If I make any friends around here, I'll show them InMyArea from my speed dial to go for phone/TV/internet stuff, and I will tell them who to speak with as well. Taylor more like Baelor