Great customer service very friendly and help full. 👍 and very honest.

I am very pleased with the whole experience of buying a used car from Tim Hayward Car Sales. From the moment that I reserved the car on their website to picking up the car from their premises, I cannot fault any of it. Over a period of a few days, I spoke with both Tim and Tristan, both whom were both professional and down to earth, so that you could have a normal and friendly chat and get any quires answered. I did not get to meet Tim in person but met Tristan when I collected the car and, as expected, he was a smashing guy. I can't praise these guys highly enough and I would not hesitate to recommend them to my friends, family and to buy again from them in the future. If only all car salesmen were like them, I'm sure that they would sell more cars. My car was exactly as described, if not better and with the usual facilities of part ex, warranties and immaculately presented cars, they really are second to non. Buying a new car can be a bit stressful and full of uncertainty but a big thank you to Tim and Tristan, for a stress free, easy and pleasant buying experience.

Lovely people. Very happy to answer any questions and made the transaction smooth. Thankyou!

The best service aswell as car buy from them! They was helpful in everyway possible. Ask what you needed and did what you wanted. Delivery drivers were top notch aslo. Would highly recommend Tim Hayward and the gang!

Easy to deal with. Good deal. Trade in taken with prompt payment for residual value. Spot on!

I recently did something I originally told family and friends I'd never do and that is spend thousands on buying a car I've never seen and after speaking to a number of garages I still wouldn't. However, after coming across Tim Hayward Car Sales that's exactly what is did. Based on the service I received I'd have no issue with doing the same again through Tim Hayward and can't recommend them enough. From my initial conversation to handing over the keys they were friendly and helpfully. With no way of seeing the car they showed a large number of photos of the car on their web-page and Auto Trader plus also sent me a very detailed video of inside and outside of the car. Once all the back and forth was done and we virtually shook hands on the deal, the delivery was also perfect. The date the car was delivered was my choice, and as this was the first time i'd seen the car in the flesh i wasn't disappointed. Exactly as described, and every went above and beyond expectations fixing a small scuff (which was point out to me in the video) perfectly. It was only at the point I was happy with everything did the money get transferred. Which I have to say due to my bank was the most long winded part, but the guy who delivered the car was great and very understanding and we got their in the end. Over the years I've bought many cars, the experience of dealing with Tim Hayward Cars has to be one of the best. The car itself was prepared perfectly, the prices was more than reasonable, everything in the whole process was hassle stress free, I couldn't be happier. Finally a big thanks to all the guys at Tim Hayward Car Sales for the great job they are doing in these crazy time. Thanks for the perfect virtual car buying experience.

Bought a Mercedes cls car was as described in exceptional condition drove up from Swansea great sales team tristan was very helpful no pushy sales let me take the car out on my own was a pleasure to buy a car from these guys will definitely return one day when I do decide to buy another car again

Very helpful and friendly. Happy for me to take as long a test drive as necessary. Matched an online quote I had received for part ex. Whole process very smooth and would highly recommend!

We purchased this car online and were very pleased with the service offered by this garage. Top marks for Tristan's helpfulness & Oscar's great photos.

I had a really great experience buying my car, really relaxed and friendly environment, they let me look over and test drive the car on my own, no pushy sales tactics, but was there for advice when needed, the sale was quick and they had the car cleaned and ready for me to collect the next working day, they even went as far as put new batteries in the key fobs, highly recommended,

Our first car purchase from Tim Hayward Car Sales Ltd, Cardiff, and it was an utter pleasure. From the excellent choice of vehicle, the highest quality of stock and exemplary sales team, we felt reassured and confident, that we were at the best place to buy our next car. It was unfortunate, that our need to buy a new car came at such a difficult time for both customer and car dealerships, but with Tristan and colleagues, the whole process was made seamless and stress free. The Volvo XC90, that we finally decided to purchase, was everything we could of hoped for, immaculately presented and the best example of which, we had seen for a used vehicle if this make and model. Tristan enabled us to transfer our private registration to the car, guiding us calmly through all the necessary stages of documentation etc, indeed, Tristan went beyond what he was required to, and for that we are so grateful to him for this. Would I buy another car from Tim Hayward car sales? Most definitely. I could not recommend them more highly.

Tim and his team were brilliant to deal with and delivered my car free of charge as I was within their 150 mile delivery radius. Given COVID, my purchase was easier than under normal circumstances and Tim sorted my finance for me within the day. Easy to deal with, quick to answer any questions and would be happy to recommend - will keep an eye on their stock as my car was the best I’d found across the country! Definitely 5 stars!

I’ve been buying cars for decades. I’ve always got six or seven cars on the family and business fleet. The latest acquisition was buying a mint Volvo V90 from Tim Hayward’s of Cardiff. The sales team dealt with my enquiry in a professional, friendly and forthright way. I don’t always feel like this with car dealers. They didn’t oversell and gave accurate information at all times, I’d recommend this dealership to anyone. The car was delivered to me in Hertfordshire. The two staff members that came were brilliant, they showed me key features and were amazingly patient when the payment transfers didn’t happen as planned due to Nat West’s fraud team blocking high value transactions, it took over an hour to solve this problem on a Saturday afternoon. I can see why the revues are sooo good for this business, they set the bar high, I appreciate their efforts.

Finally found a car with the desired spec at Tim Haywards, made contact and the sale was handled by Triston who was very helpful & professional throughout. Due to the location 3.5 hrs away Triston gave us a detailed appraisal of the car which was spot on in terms of accuracy. On the day of collection met Triston who again was very helpful and clearly enjoys his job and strives to make your collection ,test drive or enquiry a positive one. Genuine honest person without the pushy salesman trait.

Lovely guy, brought a citroen c3, I've only had it a few weeks but everything seems fine.Also 3 months warranty, really chuffed

Good service, nice staff, quality cars, fast and good prices for exchange cars.

Absolute benchmark when it comes to customer approach on a second hand car market. You will not be disappointed if you go to Tim Hayward. Tristan and the team have been very patient and attentive to any of our queries and requirements. Their vehicle stock is of a very high quality and they DO NOT use any scare tactics some other roadside dealers desert to when closing a sale on a vehicle. What a pleasure! Thanks a dozen!

Quality service.

I was a bit wary of buying a car from a dealer 100 miles away and without inspecting it first. However Tristan was most helpful sending over 100 photos and a video. I ordered the car and it was delivered the next day! Delivery driver was very efficient and courteous. Very pleased with car and excellent service from all concerned. Thanks Tristan.

I bought a car from here a few weeks ago, and the after sales service has been excellent. I received quick responses to all my questions before I viewed the car, and was sent a walkaround video and the car looked immaculate. In person the car was as good as it looked in the pictures and the video. I have had a couple of issues with the car, which is to be expected due to it being 7 years old, and Tristan has been very helpful and friendly each time I have talked with him. The warranty company refused to pay out on the 2 issues, so I emailed Tristan and he quickly assured me that they would sort something with the warranty agent, and failing that, that he would make sure that I would not be out of pocket. True to his word the money was sent to my account. These guys are genuine and care about their customers. No pushy sales technique,no upselling extended warranties,or paint protection ect... which the bigger companies try to do to you. Don't hesitate to buy from these guys if you see a car that you like from them, you will not be disappointed. Thanks