Didn’t refund what I pay in the hotel

I called to book a vacation and Liz was so helpful and answered all of the questions I had!

Sara L in booking dept of vacation offer She solved all my problems as of now Sara L Is easy to contact if you have a problem

Great customer service. Fast Too.

Liz was exceptionally helpful by identifying a confirmation error. She corrected and resent the confirmation prior to my discovery. Then she verbally called to confirm my receipt. 5 stars for Liz. 4 for VO Club.

It went fine

Emily made my vacation planning simple and easy.

Erwin did an excellent job in assisting me with filling out the forms and explaining the process and procedures to book my hotel stay. A very patient, kind, knowledgeable and professional person. I was and am very satisfied with the results thus far. Sarita G. Nance

Very affordable & reasonable vacation offer; well explained details & important infos re:vacation

hello Liz the representative was very helpful and patient, she answered all my questions & understood my concerns & fears. i felt comfortable after my discussions with Liz i will accept my winning of my trip and i paid my registration fee which was reduced on my behalf due to the lack of information & quickness when i was informed i won my trip. i appreciate Liz & my fiance & I looked forward to great & safe trip. Thank you very much Liz

Emily did a wonderful job on the issue I was calling about. I do have a suggestion. I want some phone numbers and emails. Emily was limited and could not put what I was looking for in an email. When you have good people please empower them so they can empower the customer. Thanks Rob Fabris

Very kind and patient. Helped make booking easy.

Carris was great. She was great and when i expressed concerns with meeting vacation timeline for first trip she immediately offered to extend it without me having to call back. Loved her proactiveness. Only wish Duluth MN where our wedding is next year was a destination option

Carris was amazing got me information instantly was very professional and friendly

Erin was sweet, compassionate, accommodating, patient, and so helpful! I truly appreciate her help today!

Sara, worked with me and was exceptionally helpful

I never finished my transaction with the you.. On the way to Los Vegas my husband suffered a heart attack and passed away. I had contacted you representative and told them I would not be arriving do to my spouse health issues. They were very unprofessional and not even understanding. Told me there is no refunds and they will still charged my card. Don't use them. They are a scam!!!

Liz was very helpful and answered all of my questions.

Do not use this company. This has been a bad experience & I was given the run around after being promised certain things. 1. The original deal was for Park MGM Grand. I received a call saying that they had given my room away. So they offered me The Strat. Attie then offered my an Elite King Room at the Strat plus $200 meal ticket for Pampas Steakhouse. I call the Strat to make sure things were good to go. They stated that they did not have me down for an Elite King Room that was promised to me by Vacation Offer. So I call Vacation Offer to see why this was not taken care of. The female representative that answer the phone was snappy & rude as hell. She stated she would take care of the issue & I gave have my number to call me back when it was corrected. I never received that call. I had to call The Strat back myself to see if the issue was corrected. It was never corrected. Needless to say, Vacation Offer lied to me & did not offer any of the things I was told on the phone by Attie. Again, do not use this company. I am not the type of person that ever writes reviews, but after this experience I had to so that none of you have to go through something like this. Save yourself the headache & stress & use a different company this this. If I could use negative star rating I would.

This company is one of the worst companies I’ve dealt with. They trick you into a time share presentation only after you make payment on the hotel and if you cancel, they charge you $300. Called to speak to a manager about inconveniences and they told us our original hotel we chose was not available, so we had to pick one we didn’t want to stay at- no redwings even tho it was THIER MISTAKE!!! They promised to upgrade our room- AGAIN, FOR THE INCONVENIENCE, but when I called the hotel to confirm the reservation- the hotel did not have the upgraded reserved. Tried to speak to Attie- the respective that was very “helpful” giving us additional accommodations for the inconvenience- but was told she was unavailable and the woman who I did speak to had an attitude from the first word she spoke. Was also told we would receive a $200 gift card for dinner and when confirming this as well, they told us it was only for $100. Horrible horrible company that lie and don’t care about customer service in any way. DO NOT BOOK WITH THEM. DISHONEST COMPANY!!!!!!! Very disappointed.