Engineer Steve did a good job connecting my internet.

QUICK SERVICE

Customer service very helpful

Great service, arrived on time. Did the install in a timely fashion. Very polite and friendly installers. Hooked up and speeds as advertised.

Peter was very helpful, explained things well, and was very quick. Thank you! ————— Feedback to Lit, I tried using the QR code on the WiFi stickers but none of us could scan. Worth checking.

Brilliant service from Steve engineer from Lit Fibre, quick and efficient in supplying fibre to our home. 👌 *****

This is a honest review I’ve had Lit fibre for 18 mths now the reliability is 100% There customer service is excellent and courteous I thoroughly recommend them

The technian Chris I was really good. Managed to fit the main feed in an awkward place. Top Marks!

Had my Litfibre installed today by Daniel. Daniel was very polite and friendly and put on his covers for his shoes before entering the house. Explained everything he would be doing before he started and then started his job. When completed Daniel Explained everything once it was set up and working. Very easy to connect to my phone etc.

Engineer Steve install my internet today . On time , explained the process done a clean tidy job

Lit fibre is amazing. I've had it for a few weeks before reviewing. The difference between 30-50Mbs to 100Mbs is like light and day. Goodbye circle of death while streaming and in FHD. The speed is stable and roughly the same up and down. Daniel my engineer was very efficient from linking the cable from the nearest pole to my property then, inside installation was very clean and tidy and from start to finish it was less than a couple of hours. Everything was set up and tested and for the first time in years I finally have a great stable broadband signal at a price that should scare the competition to death. I can't recommend LIT highly enough if they're in your area sign up without hesitation. Customer service was also great when I found I needed 2.4Mhz connection for smart plugs as well as 5Mhz for broadband, that was all sorted in 10 minutes. Definitely 5 Star company

Darren our engineer was super helpful patient and professional our house wasn't an easy install but he made quick work of it and got us up and running with super fast speeds

My engineer Steve did a great job depite the difficulty of having to terminate the fibre and instal the router in my loft. Very pleased.

Rang up to get broadband in new flat, after being bombarded with letters, knocks on door and texts. Only to be told my email isn't recognised, so they can't install or go any further. Tried to complain only to be lied to and treated like a mug! 4 phone calls and still zero action or inclination to do anything.... awful company with awful customer service!

I’ve tried numerous company’s for my home internet services such as Virgin, Sky, BT, Plusnet and they have all been terrible. I came across Lit Fibre a few years ago and from installation to renewal of contract I have found them to be excellent, nothing is too much trouble- highly recommend.

Engineer Steve installed my Lit fibre internet today. He called ahead arrived in the time he said and done a clean and tidy job. Explaining everything he was doing. Excellent service.

Chris I the installer was amazing he was quick didn't make a mess, friendly. Honestly one of the best installs of Internet have ever had Virgin media could learn a thing or two.

- they gave me installing date 08:00 - 10:00 and I called them at 08:30 to check when that person was planning to show up but it seemed he wasn't planning to show up at all, when I called the first time the customer service said that they will give me a call in the next 15 or 20 minutes, and after one and half hour I called them for them to say that they are unable to come because the engineer's car broken down. that was at 10:20 now I have 5 days later date lets see if this rating will go down or up. there was no communication and if I didn't call to ask no one would of called me ****************************************************************** UPDATE on the 3rd of May Luke showed up on time and started working on the installing , he had to call for assets and Mike and Karl showed up, nice people, it took them 3 hours to get the job done. very nice and friendly people, they are the reason for the review to go up!

Just had a gigabyte connection installed promptly by Daniel the engineer (efficiently and immaculately completing the job). Process from signing up to getting connected has been straight forward and transparent.

Great installation, Peter the engineer was amazing and very helpful, at last online with a stable connection thank you