Lit Fibre

15 Bedford Street, WC2E 9HE, London, GB
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4.50
Based on 866 Reviews

5

91.11%

4

2.89%

3

0.58%

2

0.35%

1

5.08%
About Lit Fibre

Get the internet you deserve! Think all internet is the same? Think again. At Lit Fibre we believe in doing things properly, from the speed and reliability of our internet to our Customer Support team. We're bringing ultrafast full-fibre broadband to towns and communities throughout the UK, with symmetrical download and upload speeds and packages to suit every household. Plus, no mid-contract price hikes. Ever! It's time to wave goodbye to slow speeds and buffering and say hello to internet done properly. Get Lit Fibre

Contact Info

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Claire Walker-Sherriffs
United Kingdom | 18 April 2024

My engineer Steve installed today - clean and nice job.

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Mariya Pavlova-stefanova
United Kingdom | 18 April 2024

Wonderful supplier of internet!

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Joanne Wint
United Kingdom | 18 April 2024

Steve was very helpful today and installed the new internet without difficulty.cleans and tidy job for us. Would recommend his service.

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Nick Rushton
United Kingdom | 18 April 2024

Chris was very friendly and explained everything very clearly. The installation was very quick and seemless

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ANGELINA
United Kingdom | 18 April 2024

Laurence was absolutely amazing when he came over to install the broadband- he even helped sort out the loose wiring connected to the other devices. Great service overall

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Joshua
United Kingdom | 18 April 2024

It must’ve been perfect timing that as my current contract with EE Wi-Fi was coming to an end Carl Brice showed up at my door to tell me about LitFibre, at first I was sceptical but once he explained the packages and the excellent pricing it was a no brainer. I had my new Internet installed yesterday, engineer was excellent. Had a few issues getting online at first but again I called Carl and within the hour it was sorted. So far I am incredibly impressed with Lit Fibre hopefully it stays like this

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Anthea
United Kingdom | 18 April 2024

Carl Brice was clear in his explanations, polite, friendly and helpful.

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Simon Clark
United Kingdom | 18 April 2024

Offered a deal with Lit Fibre for broadband which was far better value for money than my then current provider BT. So far the experience has been very positive with everything so far as Carl Brice explained it to me. So far so good. Carl was very open and up front when offering the service to me. So far I’m very pleased I signed up and hope it will continue.

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Cliff Cordrey
United Kingdom | 18 April 2024

It was a good sales experience, even though I don't do deals at the front door. Taking no more than my email address, he set me up on the LIT system. I then went independently on their website to finish it with no problems.

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Mehmet
United Kingdom | 17 April 2024

Engineer Steve in the chelmsford area was great, called before arriving and explained everything before carrying out the work. I like that Lit uses their own engineers for installs as other companies use dodgy subcontractors that never know what to do. The customer support agents always reply to emails within 30mins and are always helpful. I hope lit doesn't become a generic company and keeps its values!

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Bob Rawlinson
United Kingdom | 17 April 2024

We were with a competing Broadband provider whose prices were going up when Carl Bryce (salesman for Lit fibre)knocked on our Front Door,he convinsed me of the price benefit of switching to Lit fibre. I was not sure of the Quality of the product but we gave it a try. I need not have worried as the quality and price are excellent,so well done Carl and Lit fibre.

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Tiago Espinha
United Kingdom | 17 April 2024

Excellent experience on installation! Just had the installer finish installing my service and it was a very challenging one because of the layout of the piping underground. The installer (Yusif) tried for a long time to get the cable through but it kept getting stuck. He didn’t give up however, and managed to get it done in the end! Super star!

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Ben Troth
United Kingdom | 17 April 2024

Carl Brice was very efficient in getting us connected. Quick and painless experience

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Leanne Hughes
United Kingdom | 17 April 2024

Great service, great installer -Daniel was a lovely bloke, very efficient! Very happy with the install in general. ☺️

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mrs gamble
United Kingdom | 17 April 2024

I do not normally answer the door to salesman, but Carl was very professional. He knew what he was talking about and I am very happy with the service he and Lit Fibre have given me so far. The Wi-Fi is a better quality now from the service I had before. Thank you.

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Julie
United Kingdom | 17 April 2024

Carl Brice knocked at my door one evening, I don't usually entertain sales people but he was very friendly and explained the deal he could offer, my old contract was due to expire so I said I would think about it, he wasn't pushy and gave me his card and said just ring if I wanted to have the deal, which I did the next day. I glad I did as I'm very happy with the service

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Alex Quah
United Kingdom | 17 April 2024

My encounter with Lit Fibre got off to a rocky start. The technician was unexpectedly absent on the installation day, prompting me to reschedule for two weeks later. Unhappy with this delay as I had cleared my schedule, I reached out to express my frustration and offered a positive review in exchange for an expedited installation. Fortunately, they accommodated my request, and I now relish in the blazing 1Gbps speed with direct fibre connectivity at home. The symmetrical upload and download speeds, enabling me to achieve 700Mbps on Speedtest through my phone, are particularly impressive 🤩. Transitioning from VM, with its lackluster customer service and meager upload speed, has significantly improved the efficiency of my daily tasks.

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luke perry
United Kingdom | 17 April 2024

Spot on quick easy and by far the best internet we’ve ever had

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Carl Hartshorne
United Kingdom | 17 April 2024

Carl explained everything and was clear it what Lit Fibre provides it customers. Really pleased with the installation as well

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Will Richards
United Kingdom | 17 April 2024

Brilliant service from Carl Brice, going above and beyond to organise my new WiFi install.

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