I purchased 2 toner cartridges almost 3 years ago. One of them started playing up recently. I contacted customer service with Order ID who were very helpful. They asked me to send a test page, and within 1 business day, they honoured the 3 year warranty, apologised, and sent me a new cartridge that arrived yesterday. Outstanding service

Correct products were delivered though I have not used them yet. Courier did not have a tracking option though, which makes receipt more difficult, I have remarked on this before.

Terrible sadly. Items weren't sent, had to ring in to get them be sent Didn't honour their offer, despite sending me emails stating it was on. Staff flippant and insincere in their comments. Such a shame, as I had high hopes for this company

Great customer service and fast delivery.

Competitive prices, fast (and free) delivery. What's not to like?

Toner Giant never cease to amaze me. I ordered a complete set of toners with their STANDARD delivery just after 4:00pm and they arrived at my door before 10:00AM the next day. Now that is truly amazing service and the reason I continue to return.

Great service, fast delivery, good toner, will use again

Very speedy reply and despatch ! The cartridges arrived the next day . Excellent service - recommended by my computer expert , and has lived up to expectations.

Exceptional service and delivery. The QR code confirmed that the HP cartridge was genuine, as did the printer. Perfect!

Great service - fast and good price.x

The website claims guaranteed next day delivery, this is simply not true. I ordered under this offer and was not informed that the item I ordered was out of stock- I only found out when I logged in to check the invoice and found that the item was "pending despatch". When I called I was on hold for ages and they couldn`t (wouldn`t?) explain to me what they mean by the "guaranteed" delivery- ie what happens when they don`t deliver. If you need your products on time then avoid

Goods were not delivered per agreement, had to call them to get the job done. Goods arriived two days late. From their attitude I got the impression that wasn't unusual.

The service was just excellent from start to finish. A well laid out easy to use website made the ordering process smooth. This was accompanied by competitively priced products and next day delivery. The delivery process was super efficient, having ordered mid afternoon to receive the goods the following morning was brilliant, I would both recommend and reuse TG for my printing accessories.

Charged for Saturday delivery even though I didn't request that service. FedEx finally delivered the items in two lots 3/4 days after the order was placed, and not the next day. I have contacted customer services, and they can't do anything about £25 (+20% VAT) 3/4 day delivery charges. Won't be back

Cartridge arrived next day, exactly as advertised, will definitely use again! Many thanks for an excellent service.

I decided to order my ink in plenty of time as it obvious that people are working from home. Toner giant said my cartridges were in stock, so i placed an order for 2 colour and 2 black. 28th jan. 4 days later the colour cartridges arrived and an email stating that they were out of stock for the black. My ink then ran out yesterday, and i contacted them only to be told it would be another 2 weeks - with the excuse that people are working from home. So not only did I have to chase them, they were still not delivering for another 2 weeks......DO NOT USE!!! I have no printer ink now to print my child’s homeschooling stuff. No updates, no asking the question do you want to cancel due to the delay. They could do with brushing up on their customer service.

Got my order and was very happy with it. I will be ordering from here again in the future.

Discovered Tonergiant & despite initial reservations I decided to give them a try. Very happy with their products and service. Their own brand cartridges are very good value & exactly what I want. Now Tonergiant is my "go to" company for printer cartridges!

No delivery! I chased up, they were out of stock! Web page looked very inviting and price was great.Ordered bundle of items as webpage stated following day despatch and that items were in stock. After a week I emailed to be told that the items were out if stock. Shame that they didn't tell me, so cancelled order and requested refund. Money back on 48 hrs. I won't try them again:(

Tonergiant warned me that there may be a delay as they were waiting for stock. However the cartridges arrived the following day. Great service!