Scratchpay

225 S Lake Ave, #250, 91101, Pasadena, US
image
4.50
Based on 801 Reviews

5

84.64%

4

3.50%

3

2.37%

2

1.75%

1

7.74%
About Scratchpay

Contact Info

You need to Login first to submit your review.

image
James
United States | 09 January 2025

Though we wish we hadn’t needed Scratchpay, it definitely gave us some comfort to have it, and it was nice that it was so quick, seamless and easy to get it done. Thank you.

image
Andrea Giles
United States | 07 January 2025

In our time of need, we were approved for a scratchpay loan for our beloved dog Domino. I am so thankful and appreciate the opportunity it gave us to help her with end-of-life care to keep her comfortable. Thank you!

image
Denisse Padilla
United States | 07 January 2025

We went here because my dog got attacked by a dog and her neck was hanging around so, we took her to the hospital and they said we had to pay first even though she was bleeding a lot and it was also over 4,000 dollars and we had to figure out how to pay because they didn’t take monthly payments unless you are approved and only gave her pain medication which didn’t stop the bleeding. Then when the lady came in I asked so many times if my dog was going to be okay and she always said “yes a hundred percent” (they said my dog was bitten on the muscle and said not the nerve though and her fat actually saved her) then when we got home they called us saying the anesthesia wasn’t working because she was bit on the nerve so, they gave us the option to either sleep her forever or to keep going with the surgery and we said keep going then a few moments later we got the sad and most tragic news that our dog passed. When we went to pick her up I asked a lot of questions because they told me she was going to survive. When I saw my dog I cried and I’m still crying typing this then I asked if we can cremate her and how much it and she showed no sympathy while I was crying asking her how much it would be and then she said well “you don’t have to keep the ashes and you’ll get money” basically showing no remorse or respect for me. Then I went back and asked if we can keep the blanket for my dog to be rapped in because we decided to take her she said she’ll find something but my sister over heard her say “she asked for the blanket that’s so weird” and laughed about it to her other coworker and then she was confronted she played dumb as if she didn’t just hear her say that and said “sorry for your loss” in a condescending mocking voice afterwards. Not only did they show no remorse or sympathy but also no respect for their customers or pets. You should never go to this place ever again the staff is so rude and the bill is just like buying a car. If I can review lower I would.

image
amy braica
United States | 07 January 2025

I think that the interest rate was way to high. Thirty percent is ridiculous.

image
Cindy Nieto
United States | 07 January 2025

Very easy & fast application process and I didn't need a high credit score. My credit cards interest rate were all close to 30% which is similar to ScratchPay, but they have 0% interest for 6 months if you pay it off within that 6 months. Was a no-brainer. Paid it off in less than 5 months and very happy.

image
Maddie
United States | 06 January 2025

There was an issue with payment and customer support was extremely responsive and swift to refund me so I could sort out the issue with my pet provider first. 10/10 customer service, thank you!

image
Debbie Witt
United States | 05 January 2025

I love scratch pay. It allowed me to take my pet (one of the family) to the vet for much needed medical help. Thank You Scratchpay!

image
Darby Ford
United States | 05 January 2025

Scratchpay took the financial stress off my back when my puppy was diagnosed with Parvo. I was able to get him top-tier treatment thanks to the reassurance that I had 6 months to pay the vet bills off, interest free. Payments were easy to make and they constantly remind you of the offer, which built trust with me as a customer. THANK YOU ScratchPay!

image
Nessa
United States | 04 January 2025

Good! Paying off the vet!

image
Martha Arana
United States | 04 January 2025

When I needed the most help for my little Frenchie they scratch was there.

image
Paul
United States | 04 January 2025

I used scratchpay, but my cat passed weeks after treatment. Paying over a year, every reminder of payment due reminding me of my loss. My interaction with the app and service were fine. But I'm uninstalling this app after my review.

image
James Bell
United States | 04 January 2025

Refreshingly simple and user-friendly web portal! Easy to change or modify the payment plan.

image
Holly Smith
United States | 03 January 2025

EXPENSIVE! It was great getting the money because it was an emergency, and I know this is how you make your money. If I'd had other options I wouldn't have done this- 29.9% interest is ridiculous, especially for people who don't have the funds in the first place.

image
Rosa Cadena
United States | 01 January 2025

Very useful.

image
Mindy
Canada | 28 December 2024

Easy payment schedule… I didn’t have to worry about getting the care for Samson. Scratch pay helped me out with that. Eased my mind n pocket.

image
Billie Goldsmith
United States | 27 December 2024

This place saved my dogs life!! $8,000.00 I didn’t have upfront!!

image
Syd Q
United States | 27 December 2024

Having more time to pay off what I couldn’t do all at once to spend more time and less worry with my precious fur baby. I am more than grateful for this service; it has prevented so much financial stress during post pet medical emergency stress.

image
Kelly L'Hommedieu
United States | 27 December 2024

Without Scratchpay our sweet dog Molly would have literally died within hours. With Scratchpay we were able to afford the emergency care she needed and my kids still have their dog/best friend.

image
barry emfield
United States | 26 December 2024

Very convenient payment method which was there when I needed it! Highly recommended account for all of your financial needs. Will use them in the future for sure!

image
Tammy
United States | 26 December 2024

Scratch pay has made it possible to have my dogs treated at the emergency vet by using a payment plan. It’s been a lifesaver.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow