Scratchpay

225 S Lake Ave, #250, 91101, Pasadena, US
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4.50
Based on 801 Reviews

5

84.64%

4

3.50%

3

2.37%

2

1.75%

1

7.74%
About Scratchpay

Contact Info

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Ada McLaren
United States | 18 January 2024

I was in dire need of veterinary care for my cat. I was able to get approved in minutes.

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Michelle Ramoutar
Canada | 18 January 2024

This company helped me to take my conure for her veterinary appointment. I thank you very much for the help.

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CS
United States | 18 January 2024

Easy to apply & quick to get approved!! Use Scratchpay when I have a vet bill that's more than I can handle & LOVE that I can pay it off over time...THANK YOU Scratchpay!!

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Sarah
United States | 18 January 2024

Thank you, For being there when I needed extra money for my cat...Really easy to get the loan and help my baby...

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April
United States | 17 January 2024

ScratchPay has been a GOD SEND. My dog had an emergency vet experience where he stopped urinating and began vomitting. He was diagnosed with bladder stones and required immediate surgery that was over $4K. I did not have that amount readily available to pay and was advised to apply for Scratchpay. I did and it was super easy with approval in under 5-10minutes. I was even impressed with their application taking the time to verify my identity with a visual ID by side of my actual face as part of the approval process. All of my payments have been through their link. Even a couple times I knew my payment would be late I reached out to their customer service via email and the have been very responsive, professional and helpful on at least 3 occasions that I have reached out to them.Scratch pay was a GOD SEND in approving my dogs medical bill and they have been nothing but courteous and reliable for the duration of my loan. I wouldn't think twice about using them again, it's a no brainer for me. Plus they had an offer for early pay off to have interest paid back to you. Thanks Scratch Pay for your assistance and friendly staff.

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Kyle Bub
United States | 15 January 2024

We had an emergency surgery done on our cat, unfortunately it was an expense we could not afford all at once at the time. Scratchpay allowed us to pay for the surgery while making monthly payments. It was an easy process to get approved. Early payoff with zero interest was a very great motivator!

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Jinny
United States | 14 January 2024

So I wanted to payoff my account, which it said I owed 162.71. I chose that option. And it charged me 222.71. that's 60$ overcharged. I called into scratch pay and they said they don't know why it pulled extra money out. But they seen that the account was $60 over. But he couldnt refund the money because the account is closed. Which doesn't make sense because it has +60 in it. But he said I'll have to wait for scratchpay to issue a refund 1 month from today. Then wait 7-10 business day to receive it in the mail. I never had payment issues before. But what was strange was when I called in like a week ago to update my number and update my payment, the woman turned off the recorded line to take my card info. Which I thought was strange. Then I ended up not going through with it anyway. But idk 😐 I'm very upset and disappointed in scratchpay right now.

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Crystal Kim
United States | 14 January 2024

Scratch pay made it easy to care for my dog after she was run over and broke both her hips. She got the help she needed to recover and run around again without pain. Thank you scratch pay!

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Dot&Daves Thrift
United States | 14 January 2024

Excellent service and easy to use, you have helped us save a few of our Peta. Thanks for the Awesome service.

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Jean Panfeld
United States | 13 January 2024

I had a great experience with Scratchpay from beginning to end. It was easy to apply, my veterinarian was paid promptly, the app was very user friendly, I received reminders about payments/paying off during no interest period and customer service was awesome! Will use again!

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Nicole Baird
United States | 13 January 2024

Very easy to apply. Excellent customer service!

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Heather
United States | 12 January 2024

We love scratchpay! Relieves the stress of caring for our pets.

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CHEVADA DENSLEY
United States | 10 January 2024

Using scratchpay was very easy and convenient, the clinic was notified right away and the payment process was easy!

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Michelle
United States | 09 January 2024

I have used Scratch Pay and Care Credit. I highly recommend Scratch Pay. They actually apply the correct amount when you make a payment. They authorize more than one loan at a time which helps since I have two dogs.

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angie moreno
United States | 08 January 2024

The approval was fast and it was easy to find the clinic in the Scratchpay suggestions. They gav eme the amount i requested almost instantly. Also, the customer service is great. I told them i needed an extension to pay off my remaining last balance and they gave it to me! Very helpful!

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Melissa B
United States | 08 January 2024

6 months of no interest, allowed me to afford the cost of my Pet's care.

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Pam Stammer
United States | 08 January 2024

When you go to make a payment they charge you a $2.50 fee to do it when you are on a promo that if you pay off in 6 months there r no interest charges. When you try to pay by ACH it sends you to an outside vendor to process. Not comfortable sending my financial information to another company. Care credit is much better and easier to use.

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david pullen
United States | 07 January 2024

It definitely was useful. I didn't have the money to use for the cats treatment. This saved my wife's cat which definitely helped with the home life.

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M. Smith
United States | 06 January 2024

Easy to scan the QR right at the vet's office

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Mayra Antunez
United States | 06 January 2024

I really appreciate programs like this to help with unexpected emergencies. I used Scrach Pay for vet expenses and we are so happy we got the help we needed to help our pet and make comfortable payments. More vet offices need to offer this.

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