I ordered an item online. This item turned out to be out of stock and I had to wait for it to become available. During this time I was kept up to date by store staff of the items progress and when it did become available it was rushed to me by next day delivery. The item proved to be of good quality and perfectly fits the online description. I would commend Donaldsons staff for going the extra mile to assist me in my purchasing experience,

The order arrived promptly and is of a very good quality.

Excellent service! Product was perfect

David helped source my fiancé’s family tartan for our wedding when multiple others couldn’t. Donaldsons went out their way to inform us on how the order was progressing and we were thrilled when the ties and pocket squares arrived.

I placed an order online as I am residing in Hong Kong. Received my order in about 2 weeks without any hassles. I am happy with my purchase. I sure will order from them again.

Excellent service. Great product at a reasonable price.

Excellent service. Trews were exactly right and are a perfect fit. Would recommend without reservation.

Fantastic and timely service Thank you very much

The service was excellent and the Tartan fabrics are one of the finest I have ever come across.

Easy to deal with, sorted out an initial hiccup quickly and dealt with changes I made efficiently. Great products and great customer service! Recommended.

Hi I am writing this review about the after sales of a set of Tartan Trews. I ordered a set of Trews and they were wrong when they came, David at Donaldsons was excellent he got me another set of Trews made that I’m really happy with, the after sales I received was great. I would recommend Donaldsons and I would use again, Thanks Scott

very pleased with my shopping experienceScarve

My wife's Tartan Skirt (MacDonald Clanranald Dress) fit PERFECT, excellent workmanship, fair price. Love it, will purchase another one in near future. Lassie Teddy Bear, Grandaughter will receive Valentines Day, and I know she will love it.....THANKS... Collin MacDonald

The website is clear and easy to use, and ordering is straightforward. What gives Donaldsons five stars for me is the friendly, helpful and efficient way they handled my special request for early delivery. Yes, I would be happy to recommend them.

Quick response when I wanted a specific item in a very short timescale.

We live in New Zealand on the other side of the world. Even so Donaldsons service to us was exceptional. Every step of the way they informed us of progress. The product arrived exactly as described. Delivery was quick and right on time with their projection. We would recommend them without reservation.

Lovely quality and precisely as ordered. Kept informed of progress,

Very happy with my cufflinks. Great service.

Great service and wonderful selections.

Excellent company to do business with, keeps you informed all the step of the way in ordering and shipping. I was extremely pleased with Donaldsons of Scotland and would definitely order again and recommend anyone who is looking for items/clothing from Scotland.