Epos Now

Norwich Business Park, 3 Whiting Road, NR46DJ, Norwich, GB
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4.50
Based on 867 Reviews

5

90.20%

4

1.50%

3

0.23%

2

0.23%

1

7.84%
About Epos Now

Contact Info

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Danielle
United Kingdom | 20 February 2025

Mohit was really helpful and explained where I could find the breakdown between card and cash takings to help explain the difference I was seeing between reports. He was patient with me and fully resolved my issue.

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Malcolm Maddison
United Kingdom | 20 February 2025

Excellent experience, Beyonce acted quickly and tried her best to solve my problem.

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Milette
Australia | 20 February 2025

The card reader which has been a problem on and off and recently has been dead (unused) for 2 months due to its being faulty, has been repaired and resolved today by Thomas Butcher. It took almost half a day but it was done. This could have been done long time ago but thank goodness Tom has the patience to completely make the system operational. Thank you.

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Mohammed
United Kingdom | 20 February 2025

Good service

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Luis
United States | 20 February 2025

She was the best costumer service by phone I ever had super good on what she does and super lovely accent make it sweet to talk to.

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Simon Cain
United Kingdom | 20 February 2025

Great service from Tommy Nunn this afternoon, questions resolved without any drama, thank you.

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Marco
United Kingdom | 20 February 2025

Cameron was a fantastic help and managed to resolve my issues. Couldn’t recommend Eposnow enough, fantastic customer support!

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Mrs Williams
United Kingdom | 20 February 2025

After some painful time of sorting some issues out i finally got to speak to Niamh in customer service support who managed to help us out straight away and found her manner and patience to be very helpful. She definitely restored my faith that there is help out there if you are patient!

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Liv
United Kingdom | 20 February 2025

Jo was absolutely fantastic, extremely helpful! thank you again!

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Hans
Spain | 19 February 2025

Everything was quite easy to set up. Os did a great job and was very helpfull. The only issue we had has been the wrong information the seller gave us before, so we could have avoid making extra costs buying 2 android mobil phones.

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Steve Danson
United Kingdom | 19 February 2025

Adam is a credit to your company. Polite and goes the extra mile. I’ve had issues in the last week booking a return of card devices and after 3 calls to different members of staff it was Adam who sorted it and realised that the email address that you had was slightly incorrect. Thanks Adam

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Andrea Taylor
United Kingdom | 19 February 2025

Daisy Procter was very helpful & patient

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Debbie Larkins
United Kingdom | 19 February 2025

Knew exactly what issue was first time! I spoke to Tommy today over a transaction that we couldn't locate on our till and his expertise and knowledge was second to none. Tommy patiently guided me through the back office and confirmed what had happened. As well as this he talked me though how to put it right and made an adjustment to minimise the risk of the same thing happening again

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Neil Hutchinson
United Kingdom | 19 February 2025

Mohit sorted my problem out swiftly. A good helpdesk service and very polite. Thank you

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Kirsty
United Kingdom | 19 February 2025

Mohit Francis was really helpful and solved my issue very quickly. Would highly recommend

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Tracey
United Kingdom | 19 February 2025

Kaya was very helpful and patient with the support offered today as she had to wait to continue resolving my issue while I had to deal with customers coming in the shop. She has a very pleasant and helpful manner, nothing is too much trouble. THANK YOU.

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Kim Davis
Australia | 19 February 2025

Josh was amazing at explaining the procedures making it a very pleasant experience He was so friendly, attentive and easy to get along with. 10/10 !!

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Andrew Lucero
United States | 19 February 2025

Excellent training

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Eric
United States | 19 February 2025

THIS IS A FOREIGN SCAM COMPANY !!!AVOID!!! They are posting fraudulent charges to my bank account. I have no recourse because they operate offshore through internet phone providers. Red flag #1. The only way to stop them from stealing will be to close my bank account but my bank is closed so they continue to draft at will. Please use a domestic firm to entrust access to your debit/bank system. I shouldn't have fallen for this scam company but they have a nice website to cover. That's my bad! Update: They posted their response you see below to cover then continued to draft my account.

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Jason
New Zealand | 19 February 2025

The tech was clear and effective. He solved my problem and got me back in business

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