Yan was patient and knowledgeable. Thank you

Quick service

I’ve recently signed up for epos now for my cafe & the support & help you always have no matter the time is perfect. For the whole set up Karoline has been more then helping when I’ve called her 4h after an appointment for help or just something simple over email always happy to help no matter the problem or I’ve been through it a few times w her always polite, professional & very helpful 10/10!! Highly recommend

Cameron was amazing

I had a issue with product management in my till and was not able to figure out the solution. A Big shoutout to Mohit Francis who went above and beyond to help me out to get the solution. He was in a different time zone and shift was also done but he was with us on call with me and remote support for above 1 hour till our every issue got solved. Recommend everyone there to give excellent customer service like him

Kudus to Jesse Easter at Epos now..very helpful and he gave exemplar customer services.

You guys have been been fantastic and very helpful all the way thank you for your support

To be quite honest, I'm not the best at technology. And certain individuals in the EposNow team have made my experience with this new system easier through their great customer service. Jay (usually part of the digital team), was extremely helpful, guiding me through the daunting system and also making me feel comfortable, even when I must sound like and idiot taking about technology. And Thank you for recognising my nerdy D&D quoute. #SnakevenomBootlegging. (It's and inside joke). Previously to him Matthew. The Frodo to my Samwise Gamgee. Guided me through a complex, or what was complex for me, wiring up a new system to the router. I wouldnt have been able to do it without him. I would totally take him on journey through middle earth. And Last but least, My saviour on multiple occasions Tommy Nunn. I wouldnt have any products on my till if it wasnt for the beautiful mind of Mr Nunn. Great service and great people.

Wow what an amazing service received by Cameron Wyatt when I needed help with the scan and go app. I must have added about 10 other enquiries into the call lasting almost an hour. He knew everything about everything and although he thought he needed to check with another department STILL managed to fix the issues and get everything working. It's staff like this that restore the faith in previous bad experiences. Cameron needs a gold medal on this. Thank you!

Jesse Easter was extremely Helpful, very patient. Advised me on what the problem was. Thank you

Kayleigh is very personable, kind and engaging. Had a great experience!

Everyone I’ve spoken with has always been very helpful, knowledgeable and was able to resolve my problem. Very friendly staff! They stay on the line until they have a solution!

Very friendly and knowledgeable staff! Always there to help me out!

Another busy day another problem! I can’t take payment or order , people drink and eating for free 😊 ! Call me personally and I’ll explain everyone , horrible service!!! Waste money and time , and again and again and again

Had a problem accessing my account and Mohit was very helpful and professional in helping me to re-gain access thank you

Spoke to Cam today who helped me set up my card terminal and link it to the till. Was quick and efficient - great service

Spoke with Lily Elvin today to find a resolution to our long standing issue with the new BT business hub. After 3 months of trying to connect our POS and card reader using the BT tech helpline, I called Epos. Lily was so patient with me. We connected the POS with an ethernet cable and set the WiFi protocols to get the card reader to work. We are now ready for business again! I can't praise Lily enough for her friendly support today. As a charity we rely on sales of crafts to stay alive so this issue has been a real concern, now, thanks to Lily we are confident we will be able to continue with the important work we do for our community. I highly recommend Eposnow to anyone considering a electronic point of sale and integrated card reader. The after care service is impeccable.

Mohit Francis was brilliant when I phoned up to get my card machine paired with my till system.

The gentleman that answered our call today was very friendly and polite, he investigated our request thoroughly seeking help from another department before explaining that there was not currently a resolution to our request. He suggested we put our request/suggestion on the community forum. Potential software development should enough users show interest.

Jo was extremely helpful and patient with us. Her knowledge was brilliant and she is a credit to the support team.