Mohit was very friendly and helpful. Thank you.

Awesome service. Really friendly and explained the things in detail. Always respected the customer. Sort out the issue in the mean time. Really appreciated the service by @ Mohit Francis

Great support and good customer service.

Called up with an issue I had been trying to resolve all morning. I had watched tutorials, read support info etc to no avail. Rob Fletcher, who took my call, sorted the issue in a couple of minutes, explained clearly what had happened and how to resolve the issue. He was a pleasure to speak with too. Understanding, polite and concise. Top guy!

Apparently taking £450 from you by accident and without permission takes 28 days for it's return Unbelievable - closed my account as we sold the business, referred them to the new tenant which we were told would result in a £250 referral bonus. 1 month later - no referral bonus and a charge for £450 to our account "accidentally" which apparently will now take 28 days for them to return to me. AVOID

Very knowledgable and communicated very clearly

Excellent communication although we could not resolve issue but not the agents fault

Cameron was super helpful and lovely in helping me with my questions - I’ve called a couple times to Epos now and Cameron has been by far the most knowledgable I will ask for him in future if I have any problems again , thanks Cameron you’re the best :)

I’m very happy with the service I received today and yesterday needing some assistance from Arron and Jesse with my system. Have been with the company for nearly 5 years. Very happy with the service and professionalism from this company.

Excellent service always provided with EPOS now.

We love the connection between shops and our head office function.

They are always there to support me and the wait time is relatively short

The phone is always answered quickly

Easy to use and great product support

Great product easy to use

Also having next day settlement is helpful.

Having ready access to sales information is grea

The time to set up the system was the biggest bugbear but this was to be expected when details of circa 1,500 items had to be uploaded.

Cost and the fact that a number of other community shops use the system

We were concerned about introducing an EPOS system as we thought it would be daunting for a number of our older volunteers. However, it has been pretty straightforward and all our volunteers are competently using EPOS Now.