I paid £160 for a boneyard Scar L, next day they phoned me to check details and told me it would be sent that afternoon. After 4 days I started to attempt to get tracking details from them with no luck. Long story short, over 13 days I was told 4 times that it was being sent that day, the only time they seemed intrested in helping me with the item I had already paid for was when I told paypal to cancel the order as it hadn't been sent. Then they phoned me within an hour to say it was boxed and ready to be shipped. This was 13 days after I paid for it. Took the refund and got a nice AK from Patrol Base instead, gun was with me in 3 days. I will never use this site again.

Best of all thank you

Perfect quality, bought a blue bb pistol for only £11.99, works really well, very powerful! Only took 2-3 days to arrive! Shipping is reasonable. Good selection, best uk BB gun website.

Absalout garbage. Wouldn't recommend or even bother . I ordered a BB gun for my son. At checkout it recommended an attachment that holds more bullets. When I received my order the attachment is too big and the gun broke on first use . Have a child who's waited for this as he bought it out of his own money and is very disappointed

Taking this company to trading standards. Substandard and missing items. Owner not interested in it being defective DO NOT RISK LOOSING YOUR MONEY

Arrived within 2 days, very pleased with product, would use them again

Purchased a fairly cheap pistol, arrived within 48 hours, exceptional craftsmanship.

I can not say anything negative. The whole experience has been exceptional, the product, the price and most importantly, the communication. Absolutely BRILLIANT

Ordered over a week ago received invoice and payment taken however goods have not arrived. Emailed and called but no response and phone just rings out!! Extremely disappointed and very sad with the situation! It’s a lot of money to loose for nothing! Poor form BB guns

Fantastic service recently received. My item was delivered within 3 days and the quality was excellent. A big thank you to all the staff at onlybbguns.The customer service was excellent.Will I order from them again at some point...absolutely. Order number 8000016106

Gun broke after taking out the box, they sent a replacement weeks later, the replacement is all marked and scored with no accessories

I had a problem with the TT33 pistol I brought for Christmas it took me a while to get through to them by telephone but when I did the man was very helpful and is going to replace it free of charge and to save me having to pay shipping costs he told me not to worry about sending the faulty one back

Came in and and was served by josh I would just like to say one of the best customer services I’ve encountered ever !! The guys knowledge was impeccable if there was an option for 10 stars, I would’ve gladly gave that and I would highly recommend buying from this company.. don’t waste your time or money with other companies. Only BB guns is the place to go believe me you will not be disappointed . One extremely happy customer thank you

Amazing service. Always been a reliable place to go

The clerk was knowledgeable and helpful, answering all question I and my friends had aswell as being friendly and personable, all equipment was reasonably priced.

Ordered and received a bb gun Galaxy G13 XXL which did not work and fell apart, a replacement was sent which did not work also. I did receive a refund but very dissatisfied with the product

I placed an order in April, hastened them early May to say I’d not received it. Still haven’t heard from them (end May). The phone number does not work and emails are ignored. Recommend you avoid this company. They are quick to take your money but after sales and item delivery is a disgrace!

Order a bb gun thay took the money but I haven't heard anything since can't get in touch avoid

I honestly can't fault onlybbguns! They are simply excellent at what they do. I've been a loyal customer of theirs for years now and I've never ever been let down by them. I has a special request about my latest purchase and they did everything they could to accommodate me. They use quick and reliable couriers and always keep you in the loop with your order. Not to mention they have the latest and greatest that the airsoft market has to offer. Highly recommended!

Received a gun that didn't work, very cheap. Contacted the owners who asked for video evidence but unfortunately, the video exceeded the maximum size allowed to upload, therefore this was not an option, I explained the issue but my explanation went completely ignored. They took my money and ignored any chance of communication to return. Don't advise this company, will avoid for the future.