Elvoline.com

44, Avenue John F. Kennedy, L-1855, Luxembourg City, LU
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4.00
Based on 851 Reviews

5

57.11%

4

18.45%

3

5.64%

2

2.94%

1

15.86%
About Elvoline.com

Elvoline.com offers reservations with more than 250,000 hotels around the world. Created in 2012, Elvoline.com is a professional and dynamic online booking website focusing on using the latest technology with a global network of international partners. Our mission is to offer the best rates complimented by the best services. The Elvoline team consists of young, professional travel enthusiasts with a combined experience of over 40 years in tourism & e-commerce.

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Mohammed Agourram
Morocco | 10 August 2022

Este sitio web era lo mejor. Pero ahora mismo no tengo acceso a la web no sé porque.

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Chris
Australia | 03 June 2022

Elvoline or Jocelyn. I placed an order for 2 large capacity folding travel bags on 18th April, 2022. After sending my first email, I was told it could be up to 35 days for delivery, I have no problem with that. I have checked the website and my tracking information has now expired. At the beginning it was pending for 35 days. After sending my second email I have had no reply. Unfortunately it appears that this is a scam

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Pete OConnell
New Zealand | 04 February 2021

I booked and paid with this company and then I was not able to travel, I requested a cancelation and refund within the cancelation time but could never get hold of anyone, they did not respond to my emails or phone messages left on their phone number, they have ripped me off and are very dishonest, do not deal with them under any circumstances

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Anne Knox
United Kingdom | 17 April 2020

Stayed for 2 nights at Ibis Styles Birmingham Airport & NEC. Fabulous value for money (Except cost of dogs per night - per night. I thought a bit excessive). Would love to return but cost has doubled for same time next year. Thankyou

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Elaine
United Kingdom | 23 March 2020

Very disappointed we could not attend this event due to covid19 and wanted to cancel the booking , you never answered emails, you didn’t answer any phone numbers , your website had a question area again no response, the only saving grace was the premier inn we booked were helpful ,disgraceful customer service from your company

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Michael Kaltmeier
Germany | 21 March 2020

Wir haben einen Städtetrip nach Amsterdam wegen der Coronakrise nicht angetreten und vorher mehrfach Elvoline telefonisch und per Mail kontaktiert. Es kam überhaupt keine Reaktion. Einfach schade, nein einfach nur schäbig! Wir werden nie wieder über Elvoline buchen!

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Zinaida Andersson
United Arab Emirates | 21 March 2020

Hotel is fine but restaurang service could be better

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Joanne D\'Arcy
United Kingdom | 16 March 2020

Booked with elvoline some time ago. Had some reservations as not dealt with them before but all went smoothly. Would definitely use them again.

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Jan
Switzerland | 15 March 2020

I was unable to cancel my booking despite cancel option was included and valid. No reply on emails, hotline is just a tape with no service. will never ever use Elvoline again.

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Palle Rudebeck
Denmark | 13 March 2020

Super, ingen problemer herfra.

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Chun Ka
Hong Kong | 10 March 2020

Dear, How are you? I would like to cancel the order ids  ST201903484126, ST201903696807,  ST201903624173 and ST201903392653  which are within the free cancel period. However, I have pressed the cancel button in websites but in vain. Please help me to free cancel. The cancellation of order id ST201903696807 will be expired soon and the action should be quick. Moreover, I left several messages in elvoline website a week ago and called support +352 27 86 04 68 but no one answered. Please help to cancel them for me, please. Thank you very much. Regards, Chan Chun Ka.

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Thomas Rütimann
Switzerland | 01 March 2020

KONKURS?!. Keine Antwort auf Emails. Telefonate sind automatisiert und am Ende wird immer auf „kontaktieren Sie uns per Email“ verwiesen. Kostenlose Stornierungsmöglichkeit während der erlaubten Frist funktioniert nicht mehr.

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bl
New Zealand | 17 February 2020

I've had no response to emails asking for a booking to be changed - sent two and hotel sent one over a period of 2-3 months . unable to reach on an Australian listed phone number AND then you send me a request to rate your service. This has literally cost me $100s of dollars in having to re-book, and I cant understand how you can get it so wrong.

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Mason Smith
New Zealand | 09 February 2020

Poor Service / Did not cancel my night I tried to cancel my night on many occasions - phone, email, online cancellation form and no one ever replied. I now need to claim through my credit card to get the money back. Steer clear of Elvoline.com at all costs.

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Brendan Slui
New Zealand | 09 February 2020

I tried to cancel this booking half a dozen times to no avail. Very poor service. This is the first email I have ever received from this company.

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Silvia
Germany | 28 January 2020

Hotel ist in fußläufiger Entfernung zum Messezentrum, 5 Minuten Fußweg zur U-Bahn. Zweckmäßig und sauber, Hotelfrühstück lecker und mit 10,-€ nicht überteuert.

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Steven Dietsch
New Zealand | 28 January 2020

These people are dishonest. I booked through them then cancelled within the contracted time frame. They will not respond and did not cancel my booking. DO NOT DO BUSINESS WITH THESE PEOPLE

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Joyce Robinson
Australia | 20 January 2020

We had a lovely stay, the room was very nice and clean

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Paula Ayres
Australia | 19 January 2020

Worst company ever, absolutely no support and you can not contact this company, please don’t book with them!

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Ms Annette
Australia | 14 January 2020

Excellent..comfortable...quiet

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