Truckman

Unit 14 Narrowboat Way, DY2 0EZ, Dudley, GB
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4.00
Based on 337 Reviews

5

75.37%

4

2.67%

3

3.26%

2

2.67%

1

16.02%
About Truckman

Contact Info

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Lynne Prince
Cyprus | 25 July 2023

Bob was amazing. We had online chat and email exchanges. He was so helpful and did everything he could to assist me. He even offered to step in and complete my order when one of his colleagues was not responding to emails. I

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James Butterworth
United Kingdom | 21 July 2023

Excellent service throughout. My cargo carriers were a factory order so they took a couple of months to arrive from mainland Europe, but Truckman kept me updated and the bars arrived at ny house exactly on the day that Truckman said they would.

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Simon Morris
United Kingdom | 14 July 2023

Ordered a ford ranger hard top, in stock and next delivery great 👍🏻, how wrong this could be, they contacted us saying it was a 6 month lead time. So we upgraded to a different model due in 6 weeks, not so great but better we thought!! How wrong were we, 10 weeks later after numerous contacts were told was due in to them last Friday so would be with us this Wednesday at the latest!! No sign! Rang them yesterday (Thursday) be with you Friday ( today ) oops sorry we mean Monday…maybe…. We will see. Very poor not sure how they have so many good reviews!! I’m disappointed and I haven’t even received it yet.

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Hatty Thorn
United Kingdom | 12 July 2023

Great bit of kit my ARB awning! Will be ideal for my trip down to st Ives next week. Thanks again for prompt delivery.

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Jon Gill
United Kingdom | 10 July 2023

Purchased some expensive kit including a truckman cover and rollbar. Couldn't have wished for better service. Professional and knowledgeable, Rob couldn't be more helpful. Totally satisfied and am now looking for other goodies for the pickup.

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Jo Berry
United Kingdom | 10 July 2023

As per the title of my review, I ordered and paid for an Amarok bonnet guard on 23rd May. It later became apparent (after me contacting Truckman) that it wasn’t actually in stock at the time of order. Then told coming into stock on 29th June (day after I emailed again). But if not, would be the following week. Another week later I’m still waiting - for an update or delivery, I don’t mind which. Poor poor customer service, a simple apology would have helped!! If I could purchase elsewhere I would have cancelled for refund weeks ago.

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Mr ian
United Kingdom | 14 June 2023

Extremely helpful and supportive when I had issues with a product bought from them. Great happy to help friendly customers service.

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Graham
United Kingdom | 10 May 2023

Ordered a new rear door handle and lock for hilux truckman top for work. Called on the Thursday before a bank holiday weekend and was delivered before 9am on the Friday after being advised it might not turn up until the Tuesday after bank holiday. Dealt with Robert McDowell the whole time and couldnt have been easier to deal with. excellent customer service and nothing was too much. Thank You and we will return

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Gareth Hoole
United Kingdom | 29 April 2023

I purchased a Mountain Top Evo E electric roll top and had it fitted by truckman July last year. My Ford ranger was only 2 months old and it came back with scratches and covered in glue. I let that go. After 2 months, the electric rolltop failed and i was told it was a known issue and they were being recalled. They offered me a replacement. I live two hours away, so that's another day lost revenue and another ÂŁ50 diesel. Long story short, I got my replacement last Tuesday, 8 MONTHS LATER!!! apparently due to supply issues. No apology, no offer of compensation, just a bad attitude by the staff. AND! the new one doesn't have the LEDs in the bed, which was why I got this model in the first place. They don't give a monkeys and think this is acceptable way to run a business. Give them a wide berth!

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Hilux Chick
United Kingdom | 26 April 2023

I spoke to a number of members of staff before placing my order over the website, they were all helpful with the many questions I had. My Toyota cover looks the part and am very pleased would recommend.

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Ren
United Kingdom | 19 April 2023

Ordered a hard top for a Ford Ranger. (I’m sure it’ll be fine when it eventually arrives and I’ll be able to review it properly). Was under the impression it would take two or three weeks. Chased the order up and was told it takes about three months (ordered in March), as they’re manufactured in the far East (China ?), rather than in UK. Would appreciate a more realistic delivery date and informed as such on the website.

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G Needham
United Kingdom | 25 March 2023

Third time I’ve bought from Truckman and I’ve been pleased every time. Ordered a hardtop canopy for my Hilux and arranged a fitting at their workshop a few days later. Waited in reception area while they did the work and there’s a Starbucks a 10-15 minute walk away. The colour matches my truck perfectly, it looks smart and the canopy works seamlessly with the central locking on the Hilux. I did shop around at other companies and found Truckman to be competitively priced. Big shout out to Sophie and Tim for all their help.

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Richard Hathway
United Kingdom | 03 March 2023

Very helpful on the phone when ordering and quick delivery once order was placed, delivered to a place of my choice too. Everything ordered fitted perfectly

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Mark
United Kingdom | 01 March 2023

Great company to deal with, knowledgeable and helpful staff. Would purchase from them again.

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Mr Gareth
United Kingdom | 25 February 2023

I spoke to a number of different personnel and found them all most helpful and placing the order was simple and delivery made within the time I had been given.

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Customer UK
United Kingdom | 24 February 2023

Excellent top star seller. Prompt shipping. Very professional helpline

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Andrew Burden
United Kingdom | 31 January 2023

Fantastic customer service. Great equipment and engineering

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Simon Allen
United Kingdom | 31 January 2023

right parts delivered on time even with postal disruption and a christmas / new year bank holiday season

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Ben
United Kingdom | 31 January 2023

Great knowledge, friendly and had everything ordered and installed in under a week. Couldn’t have asked for a better experience.

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Stuart Griffiths
United Kingdom | 30 January 2023

Great professional service from the outset, to the expertise when fitting of the cover.

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