Great service. Very friendly and helpful, on hand to answer any of my questions. All actions and next steps explained

Great service. Engineers Terry and Ray fixed my machine quickly and were friendly and professional. Would highly recommend. Crowthorne, Berkshire

Quick service. The guy was very efficient and friendly

I am happy because my 11yr old washing machine has been fixed using fairly simple measures and a part replacement.Andrew came and diagnosed the problem with my Bosch washing machine which was as I thought. Unfortunately the depot hadn't put the appropriate part on the van. His colleague came back in a couple of days and fitted the part but couldn't reset the electronics. A new electronic part was ordered. Once that came Andrew returned but the part wasn't needed as Andrew was able to reset the machine having researched the correct sequence to do it. Everything was then good. Both repairmen were polite, friendly and did the best job they could. Thanks.

Quick service with issue being identified quickly and new part ordered and fitted within a few days. Easy efficient communication with office support team and all engineers polite, patient and knowledgeable. Would recommend and will definitely use again.

The gentleman was very polite and thorough and explained what he was doing.

Job repair in Nettleham. John came out and gave lots of great advice. Highly recommend them.

Mr. Scott was really kind and helpful. He fixed my washing machine in no time and with great professionalism. He was fast, honest and super reliable. I recommend everyone to contact him, he is the best in Horley!

Visiting engineer found and corrected fault quickly. Service could not be bettered.

I feel like I've put £100 down the drain. I called initially regarding a problem with my washing machine as the lock wasn't working. I explained on the phone before booking and also on the booking form that it was making a clicking noise (likely an electrical fault). Despite booking the engineer specifically for the morning, he arrived at 4pm (I was told it would be 1pm latest). I asked him to remove his shoes when he got here as I have cream carpet. He said he couldn't as they were safety shoes which is fair enough. So I then asked if he had covers he could put over his shoes. He said he didn't have any so I had to lay towels down on the floor for him to tread on. He then looked at the washing machine for two minutes and told me it was an electrical problem (which I already knew). He said that the model of the machine was too old and it would be impossible to replace the faulty mother board because they don't make the parts anymore. I don't understand why this couldn't have been told to me without an engineer coming. You should change your processes so you have to put the make and model of the washing machine in prior to booking, and then if it's too old to replace the parts, then let the customer know that before charging them £100 to come and do nothing for 5 minutes. He also told me that 9 out of 10 times he is called out he cannot repair it, so it just feels like a bit of a scam overall. I don't recommend this company. Response to Glotech reply below: There is no booking confirmation number on the confirmation email I received from you but my name is Ella Harland if you can look me up in your system that way? Thanks

Excellent service

Very knowledgeable technician. Explained everything fully to my wife and I and made the decisions very easy to make.

I got an appoitnment quickly, parts were ordered in a timely fashion and the repair was completed by a friendly and helpful technician. Would definitely use again.

Dishwasher repaired quickly and efficiently, very good service

We had a great experience with this repair service. They were prompt, professional, and completely transparent throughout the process. Their pricing was fair and competitive, and they had no issue with us supplying the replacement part ourselves. The repair was completed efficiently and resolved the issue completely — all at a fraction (1/10th!) of what the manufacturer's service team had quoted. We're very grateful and would definitely use them again. Thank you!

Dishwasher repair Peterborough. Jon came out fixed our dishwasher the same day and we are back to living the dream

The service was excellent, but still not received a vat invoice !

Fridge freezer repair Spalding. Jon came out and made it really easy. Gave great advice. We will use again

Very knowledgeable engineer explained the faults wi our appliances would highly recommend him and the company

Dean was very helpful and professional. Despite the error not occurring while he was here he did run multiple test to see if the error would show up again and made a note of the parts that could be the issue