Quick contact response and service.

Andrew was helpful, cheerful and knowledgeable. He gave me a really helpful explanation of my options and costings and sound advice. He used what3words to locate me so I didn’t have to give any more directions, often a problem in a rural setting. Overall excellent service, would definitely use Glotech again.

Replaced the drum in our washing machine in December 2024. By mid January 2025 it had failed. Engineer confirmed it needed replacing again. But somehow the 6 month total peace-of-mind warranty does not apply in our case. Instead they just issued a new quote for over £350 pounds, again. No rationale for this. No longer responding to emails or calls. We will see if the formal letter of complaint and reporting to Trading Standards has any effect.

Easy booking. Solved problem with washing machine quite quickly, happy with the price.

I have used Glotech for years to purchase and repair domestic appliances. Great service every time. I highly recommend this company. They look after their customers.

Arranging for an engineer to visit was quick and easy. Dean was efficient, helpful and gave excellent advice. I've used Glowtech several times for urgent repairs and always had positive experiences.

Dean did a great job today fixing my dishwasher. He was quick and clean and I appreciate his service.

Spent 95 for call out. They should offer a bit of money back if NO work is done. The guy was friendly but he touched the washing machine and said, no that's f****d, and will cost 3-400 to fix. The machine was 300 so obviously I bought a new one. Hope he was right . That's all I can say For all I know maybe he couldn't be bothered as he gets paid anyway

Several of the gas rings in my 17-year-old Whirlpool gas hob had stopped igniting. I called Glotech because they had helped me in the past and they responded promptly and effectively. I am delighted that my hob has been rejuvenated and restored to full operation in the space of a few days.

Great service from Glotech, from delivery of the parts to the engineer would visited who was excellent. the engineer was exceptional, visited on time, knowledgeable and completed the work in a very professional manner.

Wish I could put a lower review, do not use this company! Charged £125 to fix an issue with my washing machine, it wasn’t fixed and now they want to charge £135 as it’s apparently a new issue. Really rude on the phone and an overall frustrating experience. Absolutely terrible unable to reply to the response but as I’ve rang twice now with the first time having a handler hang up on me I have provided my email to contact on.

The engineer arrived promptly, conducted himself professionally and was polite and courteous throughout his visit. He was able to quickly resolve the issue with our washing machine. A professional service from the booking to the completion of the call out. I would recommend Glotech Repairs to friends and family. Kind regards Jeniene

Both Dean & Jerry attended two separate call outs. They were courteous and polite and the installation/repair was fast and efficient.

Did what was required to do the job

Great service today from Dean to fit a new PCB to the wine cooler. Great communication before and during the visit. Also, thanks to Jerry, also from Geotech who diagnosed the issue in the first place. Highly recommend

Incompetent just a scam to get a call out charge for nothing did not read the correct model number spent 30 mins on his phone looking for the wrong cooker and when I told him the correct number he didn't even fully inspect the cooker, told me a number of issues it may be same information i got off the Internet myself and said the office would call with a quote they called and said as it would be many different things they couldn't quote. Completely unacceptable and would not even partially refund the call out as he said it was one of there more senior engineers

Excellent service, on time, curious, clean, fair

Helpful and fast and sorted the problem

Friendly and knowledgeable

Dean was great. He let us know when he was on his way. When he arrived, he was very polite, helpful and patient. He was even patient with our dog who wouldn’t leave him alone. We would very happily have Dean help us again in the future.