Good communication- and got the job done for the quoted price.

The problem with our dishwasher was correctly diagnosed, the replacement part ordered, and fitted within 10 days. Professional engineer, knew what he was doing, efficient.

one of the most important things when dealing with tradesmen is to be kept informed about what is going on - the were excellent at doing this even ringing when they were en route

Dean unclogged my washer. He was very efficient and polite and it’s working just fine again!

We booked Glotech to come and look at our Fisher & Paykel fridge freezer, as our waterfilter head was leaking. An engineer came on March 3rd. We were not very impressed, as he didn't appear to be very knowledgeable on this appliance. Infact, my husband had to explain to him exactly what was wrong with it and what he thought it required as a repair! We paid for this visit and for a filter head replacement, a total of £263.18. Your engineer decided there may be another problem with our appliance, but didn’t know exactly what and explained that he would speak to one of his managers and get back to us. He didn’t get back to us and I had to ring to find out what was happening. We then decided just to go ahead with the filter head replacement, but said we were away until the end of March and would book an appointment for an engineer to come when we returned from holiday. I therefore rang on April 2nd, only to be told our filter head new part had still not been ordered!! Customer service told me, during this phone call, that a part had been fitted on March 3rd. I informed them that no part had been fitted on this date! We waited until April 7th for an appointment, to fit our waterfilter head. This appointment was then cancelled due to illness, which can’t be helped, and was rebooked for Wednesday, April 9th. BUT we then get a call to say that the part we require for repair, has not arrived with the engineer and, therefore, we will have to wait for another appointment. On April 11th the same engineer arrived. I was out, and came back to find the repair completed but now the owner of a Fisher & Paykel fridge freezer with a scratch and dent down the left side of the appliance! My husband then tells me that the engineer had not even fitted the new part properly and had to tell the engineer exactly what to do!! We will not be recommending this company to anyone. We have constantly been asked for our feedback. This I gave, but have had no reply. What a surprise!

I had Ian to fixed my leaking dishwasher and order the faulty part. I also had Andrew who then fitted the faulty part with total efficiency, he was friendly and kept me informed me on what he was doing. I would like to say they were both efficient and knew their jobs, I would not hesitate in recommending them and your company in the future. Thank you.

It is unbelievable the wasted time i had to put up with on many occasions i was told that they had done the repairs when in fact they didn't even try? now i am still waiting for someone to contact me to sort out my due compensation

Great all round engineer Nick gave good advice would highly recommend company for repair York area

Brilliant engineer, fixed my oven and dishwasher quickly and perfectly. Really helpful engineer and he also advised me on a little fridge problem. So impressed with this company , provided engineer day following my call and really great fixed price.

All quick and well done by Steve

A new part was actually on the van, which is unusual, so it could be fixed immediately. Job was completed in good time.

Engineer arrived on time and carried out repairs in a professional manner . Would recommend.

5 times they sent out and engineer and after numerous new parts they've just told me it's not their fault it's my dishwashers! 2 months and £300 spent!! Stay always from these clowns.

Telephone call prior to visit. Arrived on time. Just rather disappointed that the job could not be completed. I had given the model number and possible problem when I booked the visit and was told spares were carried on the van. Now I have to wait for another visit and the part delivered via a courier which causes more complications. The engineer was very pleasant and efficient.

Our engineer arrived in good time explained the fault and provided a solution. He was very polite tidy and very helpful. The cost of the repair was very reasonable.

Scott was great gave some good advice unfortunately our freezer was beyond repair

Turned up nice and early and fixed the problem well and gave advice on how to avoid in future. Fully checked and left everything neat and tidy. Would definitely use again if needed.

Wassin was very polite and informative. He arrived early and did a very professional job.

He came he fixed he left All very quick and easy!

The person was on time. Explain, in simple terms, the reason why my appliance was not working properly.