RockIT Repairs

1319 Lafayette Boulevard, 22401, Fredericksburg, Virginia
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4.00
Based on 161 Reviews

5

68.94%

4

8.70%

3

6.83%

2

5.59%

1

9.94%
About RockIT Repairs

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Virginia
United States | 17 November 2015

Honest opinion, quick service and reasonable price.

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Jim &
United States | 17 November 2015

Its been so long since I've been there but I do remember that everyone was polite and seemed competent. And I think that they should change the name to Rock IT Repairs because the first time it was suggested that I go there, I thought they were saying Rocket Repairs.

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Daveandpatty
United States | 17 November 2015

Found the part I was looking for and it was OEM style which made me decide to buy from them. Thank you RockIT Repairs for the great service and selection. Home Electronic Repairs

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Michael
United States | 17 November 2015

RockIt Repairs removed malware from my laptop within 48 hours and restored it to normal. They also provided complimentary anti-malware and anti-virus software to prevent a recurrence.

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Deneaqua
United States | 17 November 2015

I had two phones repaired..no hassles..the price was fair and the work as fine as they promised

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Donna
United States | 17 November 2015

I had a new charging port put into my kindle and it has worked great ever since I would give rockIT repairs a five star review. Every step was easy love the work

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jayson
United States | 17 November 2015

They repaired the glass but the turn around time was horrible. Plenty of excuses ( out of stock parts etc) but at the end of the day it was nearly 2 weeks

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Michael
United States | 17 November 2015

A complete lack of communication between emloyees, lead to horrendous service.

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Melissa
United States | 17 November 2015

Fixed tablets and tvs

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Anna
United States | 17 November 2015

My family has used their services on several occasions. Every time has been awesome. Always greeted with a smile, the repairs have always been to our satisfaction and the costs have always been reasonable!

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Billie
United States | 17 November 2015

I've had 3 devices repaired at rock it repair. Awesome prices and great work!

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Debra
United States | 17 November 2015

I will use this company anytime I need some repairs - they were courteous, kind and knew what they were doing

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James
United States | 17 November 2015

I have taken several of my ailing tech toys to RockIT Repair and have on no occasion been disappointed. They are my go-to guys.

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Ken
Spain | 17 November 2015

My Kindle had a worn out and loose charge port and RockIT Repairs fixed it for the quoted price and it functioned flawlessly after its return. I had to wait a little longer than I had hoped for it but this is because they had to order more charge ports but I feel that the delayed delivery of the parts was a circumstance beyond their control. I have recommended them to a few of my friends and Colleagues and would have no hesistantion to recommend them to anyone. Thanks Rock IT.

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Shannon
United States | 17 November 2015

The last time I went to RockitRepairs they ruined my phone and I had to get a completely new iPhone. This was back in 2013 and I contacted them about it and wrote a thorough complaint about what happened and never got a response. That was unacceptable customer service as I had also called to express my complaint. I was never offered a refund or reimbursement as I paid for a faulty repair by Rockit Repair and had to buy a new phone which was another couple hundred dollars. Since my experience I have told everyone I know to NEVER go to RockIt Repairs again. Completely unprofessional, terrible customer service and faulty repair quality that is not worth the price or time.

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Kevin
United States | 17 November 2015

Great place to deal with. Excellent staff.

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Bernardo
United States | 17 November 2015

I've used RockIT Repairs a couple of times and they have been consistently superb! The repairs were done as promised, at a reasonable price and in the estimated time. If I can only get my children to stop dropping these phones :-)

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Jeff
United States | 17 November 2015

I do not even think about getting my work done anywhere else. Always fast courteous service, work professionally done & great prices to boot. Also, everyone who i have referred has also be more than satisfied.

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Ann
United States | 17 November 2015

The repairs have held! My older model Kindle Fire is still useful! I was very pleased with the repair, how quickly and safely my device was returned to me, and the efficiency of the repairs. Thank you!!

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Candace
United States | 17 November 2015

Left a relatively new Lenovo touch screen computer with them for months. Needed the touch screen replaced. They installed a non-touch screen and tried to give that to us. We asked for them to install a touch screen. After several more months they called and said come get it because they couldn't fix it. They had the computer for about 8 months. They left the non-touch screen in place, but it did not work. It was so dim it couldn't be seen. By the time we got it to another shop, they could no longer get parts for it, but they were able to make the new non-touch screen work. They were always polite and friendly. They might be OK fixing cell phone screens.

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