Larry came round, very professional and knowledgeable, explained everything from start to finish. We signed up, not the cheapest quote but very competitive. The scaffolding men came a few days later, despite finding a wasps nest ! Solar panels were installed within a day, very clean job !. Larry kept in touch through out the whole process and helped us sign up to Octopus Flux. Would highly recommend Solar Project UK

I've waited a couple of month in order to properly assess my experience with Solar UK. My initial contact was with Naz, Solar UK's man, who 'sold' me the scheme. He explained very carefully, and in great detail, the benefits of the system ,and was not pushy about signing up on the spot. After thinking about it and discussing with my family, I went for it and everyone involved in the installation from Naz, to the scaffolding team,the finance team who arranged the loan, the electricians who fitted the system, and the customer help department who guided me through the commissioning, I happily award 5* to all. I'm amazed at how sensitive and productive the panels are , one starry night they were producing electrity even though only 6 Watts. Enough to power my phone charger. Well done guys and gals

Sam explained and went through the whole process of solar installation. Initially it was just an appointment to find out further information and costs. However by end of the appointment I had signed up Sam had convinced me with all relevant details and facts a thorough professional salesman.

Had a 1st appointment with Sam. This meeting was needed to understand the whole process of having a Solar panel. Sam went into great detail explaining everything and didn't rush in explaining. We're given full back up and support from installation to getting up and running on the app. Had a great experience with Sam. Thank you Sam keep up with the good work.

From start to finish and afterwards Project Solar have been superb . Jobin Jose surveyor was very professional and spent several hours with us explaining everything very clearly and following up afterwards. The panel installation team were excellent friendly and generally helpful and left the site in good order. Recommend Project Solar without hesitation.

The solar panel installation was completed extremely well with consistent feedback from the workmen. They changed things slightly to ensure a much neater installation. I was kept informed throughout as well by the office personnel.

The whole experience from start to finish was superb. Carl was exelent, very kind and helpful. He reassured us that we were making the right decision. The teams of work men that came out were also exelent and polite. Both scaffolders and solar fitters

Great communication throughout. Great installation team who did exactly what they said they would do. Clean and tidy who arrived on time, finished on time and left zero mess behind

From the first purchase meeting to completion was professional and true to their word, very pleased with the whole process

Clean and tidy; everything was explained in detail

From first contact with Mark to the installation of the equipment with Dan & Co contact with the Project Solar team was 1st class. Everything was explained in an understandable way. Installation was straightforward and completed in less time than thought. Clean and tidy and photos to show items installed in the loft. What with a fair price as well, what more could you ask for. Well done Project Solar 👍

Courteous and professional with no hint of pressure or time-limited bargains if you sign here now… Solid evidence-based options provided with good explanations appropriate to our level of understanding.

Very quick response, well explained, quick install

They were all very professional neat tidy quality of work excellent 👌 Gordon

The quality of the work was excellent and the staff were polite and everything was left clean and tidy. The only issue was one part of the crew were a bit late arriving.

Great company and keep you informed every step of the journey. Lifetime warranty is a game changer for your investment. Polite and courteous always with zero issues and will always be there to help and support any questions or issues you may have plus you get the best kit on the market. 100% recommend these as best in the market

I had an appalling experience with Project Solar UK. From the sales process to post-installation, my interactions with this company have been riddled with misrepresentation, poor communication, and lack of accountability. Sales Misrepresentation The sales representative seemed more focused on closing the deal than providing accurate and transparent information. Critical details—such as the need for a smart meter for proper functionality, internet requirements for monitoring, and the inadequacy of the initially installed battery capacity—were never disclosed during the sales process. It was only after months of escalating complaints that I discovered my property requires a battery with a minimum capacity of 21 kWh, yet Project Solar installed a grossly insufficient 3.6 kWh battery, later upgraded to 8.6 kWh never told us that our property require 21 kWh. System Was Non-Operational for Six Months Shockingly, the system remained non-operational for six months because it was never turned on! Despite this, I was forced to start making payments in April 2024 for a system that delivered zero benefits, leading to sky-high utility bills. Project Solar has yet to offer any compensation or acknowledgment of this blatant oversight. Unprofessional and Ineffective Support Customer service is non-existent. After repeated calls, emails, and even voicemails, I struggled to get any meaningful response. When an engineer finally visited, he confirmed the system had never been activated but failed to rectify ongoing issues. Further calls to their office led to confusing and contradictory explanations, leaving me with no clarity or resolution. Refusal to Compensate or Take Responsibility Requests for fair compensation—such as extending the interest-free payment period for six months—were flatly denied. Their customer service team even had the audacity to claim it was "reasonable to assume" that I should have known the system required internet access, despite their failure to communicate this upfront. Ongoing System Failures Even after months of back-and-forth, the system still doesn’t function as promised. Despite assurances that the system is operational, we are still receiving unacceptably high electricity bills. Final Straw When I consulted their own engineer and another energy expert, it became evident that the system is fundamentally flawed and poorly designed for my property’s energy needs. Yet, Project Solar has refused to acknowledge their mistakes or offer solutions. Conclusion Project Solar UK is a disgraceful company that prioritises sales over customer satisfaction, transparency, and system functionality. My experience has been nothing short of a nightmare, and I deeply regret trusting them. If you’re considering solar panel installation, AVOID PROJECT SOLAR UK at all costs. Save yourself the frustration, financial loss, and stress I’ve endured. I will be escalating this matter to the Energy Ombudsman and sharing my experience widely to ensure others don’t fall victim to this company’s unethical practices and request compensation for the extra bill payment and harassment.

I found all contact with Project Solar from the home visit to telephone contacts to be straightforward and to the point. My questions were answered without any of the usual sales blurb. Timescales were kept to, and the installation carried out quickly and efficiently.

I had my property surveyed for solar towards the end of October after being referred by a friend.Due to being over three roofs, this took a lot of calculating to get the optimum coverage and to work out the best options. Installation went ahead at the end of November, with just a couple of damaged tiles (which are due to be replaced :) ), all the scaffolding erected, used and taken down in a week. the cabling is all tidy and my old outside toilet is now my solar plant room, housing the batteries and inverters. The App has been great to monitor what little sunlight is avaiable in winter. They advise timescales on the max length it takes to process the certificates, etc and to get hooked up to your supplier, but from Inital Survey to all certification being provided AND hooked up to my energy suppliers import/export tarriff has taken just 8 weeks. Very happy with all along the installation process and would recommend.

Great experiece getting our Solar Panels from Project Solar - the customer service has been excellent and everthing was done so quickly - very helpful through the entire process and really well priced as well. so much info but all really well explained. I recommend!