Project Solar UK Introducing Better Energy

Lakes Court, Lancaster Business Park, DE13 9PD, Burton On Trent, GB
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4.50
Based on 846 Reviews

5

89.36%

4

4.02%

3

0.71%

2

0.83%

1

5.08%
About Project Solar UK Introducing Better Energy

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JR
United Kingdom | 02 October 2024

Organisation was lacking but the team on the day were very proficient

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customer
United Kingdom | 01 October 2024

Great communication throughout. Great installation team who did exactly what they said they would do. Clean and tidy who arrived on time, finished on time and left zero mess behind

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Mike Wickins
United Kingdom | 01 October 2024

A very polite and helpful team. The Electrician was resourceful in planning the best route for cables which would not be detrimental to the appearance of property. Instillation completed on time despite the inclement weather, clearing and tidying up before leaving site. Full explanation of the operation to isolate system and use the Solar App to monitor the system. Very Pleased.

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Kenneth Scott
United Kingdom | 01 October 2024

Well looking at the maths and remembering what I have dealt with in the past . I decided to undertake having solar panels installed. With the advanced technology and knowledge you receive, it won't take long to see what I mean. The work crew were very polite and understanding, anything you are unsure about they will explain clearly. Take a look you will be very surprised what they can offer. Give them a call see what surprises they have. Good luck everyone and thanks.

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Karen Davis
United Kingdom | 01 October 2024

Excellent team. The four men that turned up to install the system were very polite, extremely helpful. They explained everything very clearly and tided up so well behind themselves.

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Kim Carpenter
United Kingdom | 01 October 2024

Excellent service - installation was super efficient and the solar panels were generating electricity the same day.

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Phil O'Loughlin
United Kingdom | 01 October 2024

Communication from project solar was outstanding. Fully updated on progress throughout. Installation was a lot quicker than I expected and carried out by extremely polite trades men. Outstanding service so far.

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Vasu Jegan
United Kingdom | 30 September 2024

The Team who approached me after 1 Year of my Query & Finally get me what I want. Specially Surveyor who approached me Leeroy Smith is assets for PSUK.

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Ben Doyle
United Kingdom | 30 September 2024

FANTASTIC Service and Customer Service. I had been looking at getting solar power for some time and recently took that one step further and started looking for the best options available. Google brings up many options and my initial search results were mixed, until I came across Project Solar UK. The initial Google reviews drew me in, followed up by Trust Pilot reviews. I called Project Solar UK to book an appointment for a surveyor to visit and see what the options are for me and my property. The customer service agent was very pleasant and booked the surveyor to visit within just 3 days for a time that suited me, in the evening. The surveyor was very knowledgeable and super helpful with his explanations on the system and how it works. I would say the appointment was very enjoyable and definitely worth all the time. Our surveyor has all the time we needed to explain everything and at the end of the appointment, the comprehensive quotation and report was impressive. I felt like everything was explained and very thoroughly too. Dates offered for installation were available within a week which I was very surprised about. You can be setup within a few weeks from start to finish. I was given a date for scaffolding to be erected (arrange by project solar), they arrived and put the scaffolding up on the date we were told. The communication between acceptance of the quote and getting an install date was very good. I had contract through every step of the way and felt like the Project Solar UK project manager was in total control. The following day, the installers came (electrician and roofer) to install the equipment. Very polite and knowledgeable and I could not be happier with the team that completed the install. Neat, tidy, clean…. Everything you could ask for when you have someone in your property. Once the install was complete, I was shown how to use the App on my mobile/tablet. The next day, I had a call from Project Solar UK to make sure the install went smoothly, and I was happy. Following day, I had communication from the customer care team to make sure that everything was going well and if I had any further questions. All relevant paperwork was processed and confirmed via email to me. Overall summary is that project Solar UK have fantastic customer service, being updated throughout the whole process and making sure that I am happy as a customer. The installation team were professional and pleasant. I now look forward to benefiting from my installation. I have already made recommendations to friends and family; I would also recommend whole heartedly to anyone looking for a solar system install to use Project Solar UK… Thank You.

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Frances Goatcher
United Kingdom | 29 September 2024

Project Solar UK Ltd was with us all the way through from start to finish. The staff were polite, confident and knowledgeable. The installation was smooth, quick, on time and clean and tidy they even hovered the hall carpet. I have recommended Project Solar UK to my friends and family

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Samuel
United Kingdom | 29 September 2024

I was highly delighted with the services from the beginning to the end, especially with the briefing of the whole process given ahead of time by Sam Johnson. All the procedures went as planned and no complaints up till now 👌. Appreciate and promise to recommend PSUK accordingly

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jane winstanley
United Kingdom | 28 September 2024

Had solar panels fitted, really pleased, came when expected, kept informed, arranged extras that were needed, friendly, tidy fitters who also kept me informed, during fitting. Overall fantastic team, Really pleased with the finish from quote to fitting, was given clear instructions on working the app. Had panels fitted at front and rear of house, 11 in total, would definitely recommend.

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David Squires
United Kingdom | 27 September 2024

Team worked very quickly, knowledgeable and respectful.

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Beverly Curran
United Kingdom | 27 September 2024

All went as planned with our installation. The scaffolding arrived 2 days before installation day. The installation team arrived bright and early and straight away started work. They kept me informed of what they were doing and on completion they helped me with App, explaining each feature to me. They had finished within 5 hours and took all of their packaging with them. They were very nice and polite. Overall, I am exceptionally happy with the service from Project Solar. From Sales through to installation and then after-sales, every one has been very attentive, efficient and accommodating. I will be recommending Project Solar to my friends and family.

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T. Svs
United Kingdom | 27 September 2024

I do not recommend these scammers. They changed their name because they had too many bad comments. They installed panels for me 5 years ago that are still not working properly and they want £325 for an engineer's visit to check them. Don't be fooled by this company's scams. I haven't had a grid for over a year. I've been contacting them for 5 years and reporting problems and they do nothing about it. I've lost over £22k

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Tanzeel
United Kingdom | 27 September 2024

I think the only company who offers lifetime warranty on panels. Happy customer

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Ashley Reaney
United Kingdom | 27 September 2024

Installation was cancelled last minute with no explanation. Communication between the Project Solar and the scaffolders was dire which lead to the scaffolders breaking into my garden while I was at work to put up the scaffolding last minute after I had been told by everyone I needed to be in (if you're in the Lincoln are you will also get the same scaffolding team).

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Sue Brooks
United Kingdom | 26 September 2024

Fantastic chap. Name of Rob Misson, extremely knowledgeable, answered all my questions, replied promptly to my emailed questions. Wasn’t at all pushy, gave me as much time as I needed and lots of good advice.

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Sal Pearson
United Kingdom | 25 September 2024

Friendly patient bunch of guys who were respectful of myself and property. Explained the system to me a couple of times ( I needed a couple of times😏) and everything went very smoothly. This includes the agent who introduced us to the company who explained things in a way I could understand and even left written instructions on the order of things. Very helpful to an old dinosaur like myself. Thank you. I’m delighted with our panels and batteries.

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customer
Hong Kong | 25 September 2024

Great installation and customer service

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