Great product! It has really changed my hydration! Customer service has been great, I will continue to use this product, and this company! Highly recommend!

I had some issues turning on the device for the first time, I contacted customer service and they responded the next day. Product works very well

I love my ion bottle!!! It is so easy to charge and use, the hydrogen is a perfect way to get me going in the morning! It really makes me feel like I’m doing something good for my mind and body! Thank you for designing something so easy to use!

I made my first purchase of a hydrogen water bottle based on what I learned thru research and reading of the benefits. I made additional purchases for family and friends! Then, I purchased the Pro Hydrogen Bottle mainly for the higher ppb! When I needed Customer Service on one of my purchases, they were quick to respond and they completely resolved the problem at hand without a moment of opposition! I can’t say enough about the Company, their Representatives, and the professionalism shown to me. Class Act!!!!

Quick to replace defective product. Stand behind their products and great customer support

I highly recommend Ion and their team as they stand behind their product and have been extremely helpful with resolving our issue.

Charge not working on my bottle. Worked for the first couple times.

Was a real skeptic in the beginning. Of course, like everybody else you wonder if it would really work. It did! I don’t even like to drink regular water anymore. This is a must have.

I had a minor problem with a bottle and customer service replaced the bottle with a different model. They went to great lengths to ensure I got a perfect bottle and it was obvious that they cared about what they were selling, satisfied customers and the health benefits of this water. This is why we need small businesses in our world. Much appreciated.

My experience is a positive one. Have not noticed any affects of the Hydrogen infused H2O on my performance. Looking forward to some more positive experience. I'm curious, How many PPB does it take to improve performance? It seems like, with the cannula that your not getting the medical benefit that you should.

Rust particles started appearing at the bottom of the bottle. You can see under the membrane there is rust inside near the screws that hold the seal at the base to make the membrane waterproof. I reached out to the company via their texting service and have yet to receive any response. I have operated the bottle according to manufacturer guidelines and relieved pressure after each use.

I have had the Tritan Sport for about 2 months now and have loved it up until today when it formed a cracked and started leaking. I have been super careful with this bottle and it has never been dropped. Going to try to see if I can get support from the company.

Fast and easy replacement when item broke.

Quick response and easy ordering methods. Not to mention great pricing for wholesale option. Andrea was a big help!

ION really seems to be a great company! I placed an order yesterday and had some questions about some things. Andreah was so helpful answering my questions and I even received a discount code for my previous order. I can’t wait to try my water bottles. I’m pretty excited!

Had a issue with my bottles and they very quick to get back to me and send out replacements

Amazing product and even better customer service. I'd recommend them to anybody looking for a high quality hydrogen producing product.

Great experience using this product, didn’t realize the importance of Hydrogen infused water before it. Easy to use and wash. I would only suggest to expedite delivery.

I wrote the day it arrived since I thought the bottle was defective and Three people responded. I was able to do what was suggested and it fixed the leaky bottle! Love it and thank you for making this health changing product! I feel better already!

I’m just gonna say I love the fact that this water bottle is one of the best things I’ve ever bought so glad I made this purchase!!!!!