After a failed delivery ( due to no one being home). I spoke to Chris and he was very helpful and felt he "went out if his way" to help!! I will DEFINITELY be using this company again, as still need a few things. Highly recommended.

Excellent service and very knowledgeable. I made an few phone calls before and after purchasing the 5m bell tent & cover and Chris couldn’t do enough to help and advise us. Highly recommend this company and if you have any questions then be assured they will be answered honestly and quickly.

Prompt delivery and a good product, well made, very happy.

These pegs are a great substantial item. I bought them because my old ‘V’ shaped stakes have come towards the end of their life. I have these style for my other tent and they haven’t given up, so it was a no brainer to get the same. Good and strong.

Amazing customer service... I ordered a 5m bell tent and unfortunately DHL had a problem with delivery which meant I would not receive the tent before the weekend. I was planning to have my daughter's 4th birthday party in the garden in the bell tent. I phoned Chris who was more than happy to meet me close by with another bell tent to replace the one that DHL could not deliver so my daughter got her garden birthday party. Would really recommend this company.

Such a fantastic company. Wonderful aftercare and customer service. Chris was so kind and went the extra mile to get our parcel to us after Royal Mail messed up. Highly recommended and will definitely be using again in the future. THANK YOU.

Great communication from Chris, needed a replacement part for the oven as the spot welding was faulty, within 15 minutes had it confirmed it was on order & will be delivered in the next two weeks. Nice to speak on a one to one basis in this day & age. Tent etc when it arrived was fantastic.

Delivery was quick and the advice given was very useful too.

Dead easy to order from, everything arrived in perfect condition, very happy to recommend

Great company to deal with. Answered my questions online and the order arrived promptly from delivery

Very quick dispatch and delivery. We’ve only stayed in it once so far in good weather and great experience as newbies to camping. The tent is heavy due to quality of materials but fairly straight forward to put up. The instructions are excellent and come on a thick card with coloured pictures step by step. I’m not particularly strong and I can put up and take down the 4m bell tent by myself. It’s really airy to sleep in and the vents at the bottom (with netting for insects) keep air flow through. There isn’t the condensation you can get with nylon tents. The tent is all in one piece with the ground sheet zipped to the upper canvas and double zipped door. You can buy inner tents as add ons. There are plenty of extras such as hole for a stove chimney etc. So far the zips look really strong and meet where they should. The ground sheet can be unzipped from the top so the top can be rolled up a bit in warm weather. I’d recommend getting an extra ground sheet to go under for protection and ease of cleaning. The packed weight for a 4m bell tent is 28 kg but lighter once you take out the pole bag and tent peg bag, which makes it all easier to move around. I’m new to camping and got this to persuade my husband to give it a go and he’s now a convert and loves it! There is plenty of room to stand up. Bought the 4m tent for two people and there is loads of space for beds, camping table and chairs etc. I didn’t shop around for other brands so can’t compare but I’m very happy with the quality and a very reasonable price for such a big, substantial tent. The company do make it clear you must store it away bone dry so the after trip care is likely to take more time and space than a nylon tent. Very happy with this great tent!

Item brilliant Delivery took over 1 week, was sat in parcelforce depot for 3 days, which is only 7 miles from my house

The delivery arrived fast. Nice product and reasonably priced. Many thanks. Recommended.

Great service - dispatched quickly.

Great service from Chris. Thanks!

I had a small issue on receiving my new touareg tent, this was no problem for the company as they solved my issue and offered me differing options to solve my issue. Very swift and helpful service.

Very responsive and with a good product

Very prompt response to my phone enquiry to double check the length of the replacement centre pole prior to ordering, super helpful and speedy next-day delivery too. Great service, thank you!

I have the 5m Bell Tent with the addition of the awning to protect the front door. Much needed in windy wet Wales. Popped the tent up on my own in the garden prior to a camping trip. Managed alright by reading the instructions given. The pack down was better once I watched the video online. On camp the tent was so much more comfortable than any other tent I have camped in. Cool on hotter days and waterproof, weathertight on wild wet and windy days. Stood up to some pretty hectic weather. Plenty of space for four people sleeping using the inner (extra purchase), and room for storage and socialising but without the inner you could fit 8 people easily. Would highly recommend the extra footprint ground sheet as it kept the tent completely clean and much easier to pack down at the end of the trip. Once home I just power washed the extra ground sheet and left it to dry out. The tent is well made, great design, and all around easy to use. I keep the pole, pegs and groundsheet all separate and can lift the main bag on my own but it will take up a large space in your vehicle. On the whole, best camp ever!

When my order wasn’t correct, it was rectified within 24hrs. My lovely bell tent has now got a protective coat ready for what I think is going to be a wet festival.