Where is 'Customer Service'. Telephone contact with Aica not available, so report of damage to goods was only available via email. My email has not been answered. We have had to install a 'non-perfect' shower screen and hope it survives. I await compensation discussion from Aica. How on earth can this be called 'Customer Service'?

Speedy delivery. Polite young man.

Good product, arrived on time delivery guy very helpful

Very reasonable, product arrived quickly, well made and we are very happy

I did not wanted to give any ratings but due to how trustpilot is setup, I had no choice ! ・Aica Bathrooms LTD does not provide a phone number ・Aica Bathrooms LTD does not provide a delivery date ・Aica Bathrooms LTD does not have a customer service for after sales. This is poor business standards. We would kindly demand some courtesy about the item our company have purchased. Please can you report but to us immediately, Thank you.

Fast delivery, product as requested

Very prompt service, great tracking and information about the order

I bought a lot and they are reliable...and they have the best prices...they are the first preference in my list,buy with confidence

Great product at a great price super fast delivery.

Delivered with in 3 days to London. Fast replies to emails as I was a bit panicking and expecting delays. The Bi fold Pivot Shower screen was easy to install. Fits well and looks great. Amazing value. Thank you, Aica Team

Excellent product, packaging, delivery and service!! Thank you Acia Bathrooms, would definitely highly recommend!!

Simple, easy to order. Delivered on time. No drilling required. Assembles using silicone (not included) Use a good quality silicone.Excellent service and quality. Thank you

door was amazing quality and delivered 3 days earlier than expected. friendly helpful delivery guys. aftercare when i needed an extra part sending was prompt and couriered the parts out to me the same day. best part was that the cost was about half that of other similar doors i was looking at and i expected some issue as a reault but was very pleasantly surprised. thanks 😊

Shower tray was completely unusable.feel I must quantify this statement as having had lots of trays and enclosures from here over the years this was the first major issue,what made it worse is you can only contact by email so you are completely stuck for at least a day before getting a reply. In the past you could phone or even call in the branch in Birmingham.

Super, that’s my description.delivery, quality and price. Almost hard to believe.

Spot on product and amazing service,highly recommended.

Item arrived really quickly. Exactly as described. Very happy!

Had text message to say order was being delivered on 26 Jan 2023 waited in all day no delivery. Emailed now 3 times and no response customer service is appalling. I have no idea when i will get my order or if i ever will.

Fast delivery (two days) and the shower screen looks really good. It was installed by a professional tradesman and is completely waterproof, with no water leaking through. (One word of advice: as per the instructions, it has to rest on a piece of wood exactly 14mm deep when assembling it). Excellent value and I would definitely recommend it.

Logically price and quick delivery