The team at Live and Learn work with you to ensure that the outcome achieved is positive for everyone, the training is engaging, fun and group led and that real value is demonstrated.

One of the best and the most interesting courses I have ever attended and my experience with training and development is quite immense. The course was delivered by Paul, who had my attention for full 7h and I am the person who gets bored quickly. Very good hospitality provided with the little snack packets and also the fidget toys given to the attendees to keep them focused - the cutest thing ever. Already implemented the techniques learned on the course through the Team. The understanding of the insights of each profile and how to communicate with them effectively is a game changer, specially in my job role. Thank you Paul & Live and Learn. Best wishes, Anna

I was thoroughly impressed by the quality of this course. The instructor was knowledgeable and had a calm demeanour that made learning a breeze. Every question was answered with great detail and clarity, making everyone in the room confident in the newfound communications skills. Now everyone present has gained the knowledge to be able to communicate effectively and efficiently with different people, whether their team or customers, which I believe will positively impact overall performance of the entire team .

The trainer was very knowledgeable and passionate about their subject, they kept us engaged so we didn't get bored, had a good sense of humour. Would recommend to anyone who is involved in training!

Paul at Live and Learn Consultancy delivered fantastic training that felt tailor-made for our business needs. Our team has departed with a wealth of strategies and confidence-boosting ideas, primed to propel more leads through the pipeline. I would happily invite the Live and Learn Consultancy team back for further training.

Live and Learn Consultancy delivered an outstanding customer services training programme, which had brilliant feedback from our staff members. Participants seemed to take valuable learning lessons away to use in practice. I personally had an amazing experience organising the training sessions with Deb Sissons, Marie Savage, as well as the events team! All communications were extremely pleasant and any queries I had were dealt with in a timely manner. Can't fault the team, many thanks!

Recently attended the leadership training course. Training was well structured and relevant. The advanced comms section was particularly impactful. Recommend.

We recently attended an exceptional Change Management workshop led by Lucas da Silva. The session proved to be not only engaging, interactive, and informative but also highlighted by the exceptional qualities of the facilitator himself. Lucas brought an abundance of energy and effective communication skills to the session, ensuring that every participant felt inspired and involved. I highly recommend this workshop to teams navigating change, as it equips them with invaluable tools to effectively manage and embrace change.

Great course, and workshop. Thanks Richard!

Richard was great! Happy to have had my training with him.

Richard was really great in covering the topics we wanted to achieve key take aways from, in a very clear but relatable way. Thank you!

Richard delivered an informative and engaging training session to new managers in our business. Some great learnings to implement within our departments!

Jen was fantastic throughout the day. She was very professional, yet friendly and delivered the course with ease and a fun approach. We will be using her services again.

We sent a number of administration staff, who all have daily contact with our customers but in different roles. Everyone enjoyed the course and the way it was structured allow them all to gain new skills to help with the part of their job they find difficult and gave reassurance that they are getting some parts right. The presentation slides will be a great tool for them to refer to in the future.

EXCELLENT Richard kept the training interesting and engaging throughout. We all thoroughly enjoyed the day and took something away from it which we are now putting into practice. Highly recommend.

Brilliant course - Engaging and Interesting. This is the first kind of course our company has undertaken, and Richard our instructor was brilliant! Adapting the course to our businesses specific needs and making the whole experience very interesting and engaging for all levels of the business!

The best customer service course I have seen. Excellent, thought provoking content to challenge individuals to deliver customer service excellence. The course contained a lot of tips and tricks to help improve customer care, all delivered brilliantly by the trainer.

The experience we had with Live and Learn from start to finish was excellent, we were kept well informed prior to the training and Richard Bibby gave us top notch training on the days that he delivered to us. The course topic had the possibility to be very mundane, however this was not the case Richard made the topic entertaining whist also delivering the content required. We will definitely be looking to use Live and Learn again for our training needs.

Richard provided a great training session on customer service. Very engaging, enjoyable and informative.

Would definitely recommend this company to anybody!! Their knowledge and training is amazing. I had training with Richard through my workplace, he was amazing and I have really learnt so much today! He explains everything so clearly and always answered our questions. This guy’s knowledge on communication and how to deliver a great service is unbelievable!