can't unsubscribe, they want to keep charging monthly

Sequencing provided an in depth report that clearly deli rated my risk and potential risk factors. I am a statistical geneticist by training and would happily recommend them to professionals and patients alike.

I’m so thankful to have my sequencing.com results. The results came in a timely manner, as stated on their website's. It’s already helped focus in on some particular gene mutations that I hope will allow my healthcare team to explore further in finding a diagnosis for some longstanding unexplained health symptoms.

I'm very satisfied with my testing! I spoke with Ryan at sequence and he patiently listened to my specific concerns/ questions. Have always had quick responses whenever I've contacted them. I would highly recommend!!!!

Very detailed results , just wish I could get a print out that is more explanatory.

Great information. So happy I did it. The reports could be a little simpler, but overall very pleased and would recommend to anyone!

This company is absolutely the worst. I paid them hundreds of dollars thinking I was going to get ahead of the 3 year waiting list to get into a local geneticist and maybe get some help for debilitating pain and illnesses I've had for years. Boy was I wrong. Tho the processing was pretty quick I will say the program they provide u with is only for u. No way to export to a file that ur doctor could do anything with or read properly. If u want something more detailed be ready to shell out HUNDREDS more dollars for likely hardly usable curated "reports". When I purchase I was automatically put into a monthly subscription thing that when it was 2 weeks out from expired gave me so many warning notices and nonsense trying to get me to update my payment method that I was unable to open a damn thing until I dropped my membership to free, 2 weeks before expiry lemme remind u. Now I've been waiting for their stupid app to repopulate my paid for results for over 5 flipping days now. Their customer service is an absolute joke. I've been trying to communicate with them asking very direct questions like "why is my data having to be repopulate when it was available when I had previously logged in and why is it taking so long?" and I get platitudes and contact us if u have any more questions. Like yes mfer I have questions. How about u answer the first one? I've escalated to management and got the same pitiful bs response. I am so mad and so disappointed. I absolutely got taken for so much money ($400 I think at this point) and I can't even see what I paid for cuz its still working on something. Buyer beware here. Do ur research and if I had a different choice at this point I'd go with ANYONE else. Worst decision I made. I'm out lots of money, I've got a headache from the stress of it all and no answers to when I'll even have access to what I paid for. This is my DNA info they r holding hostage. Makes me wonder how solid that HIPPA compliance is at this point.

Great communication and fast turnaround times. Kit took about 3 weeks from the lab starting to process it to being able to see some DNA reports. VERY good especially after Dante Labs messed me around for over a year to no avail. Definitely recommended.

The genetic testing results were so accurate without me supplying any information. The information and peace of mind I gained from my results is invaluable. I would recommend this using this facility.

My first Sequencing kit needed to be replaced and the support team activated the new kit very professionally . Once the Sequencing reports were ready I had difficulties opening the reports and customer support was very consistent in solving it.

Great customer service!!! Private secure company, wonderful. So greatful

Great service, exactly as described on the website. It took 2+ months in total and I got to download my raw data for my own analysis. Their free reports are very basic but that is fine. Best price I know with the raw data.

I was charged even though I canceled my subscription.

Merhaba, Ben Türkiye'den yazıyorum Adım İlhan İPEK, sequencıng bu güne kadar kullandığım en ayrıntılı en mükemmel en kaliteli dna analiz sitesi severek kullanıyorum. Kur farkından kaynaklı raporları biraz pahalı geliyordu bana ama verdikleri hediye ve fırsatlar ile çok yardımcı oldular. Çok teşekkür ederim

We love sequencing! We have learned so much about ourselves and our family. This is a great service and great site. The team is friendly and helpful.

This platform provides powerful results with minimal user requirements for serious scientists and laypersons alike. The Premium level enables easy analysis of disease-linked variants for a single person. For rare diseases that have unknown genetic variants, the flexible search options allows one to effortlessly compile variants of interest with the click of a button--no bioinformatics required. Many of the free and for-fee reports are also nice compilations that can be handy to print out and share with one's physician. Ryan and the Sequencing.com support team is top-notch--responsive, helpful, and dedicated to helping make their tool accessible to anyone regardless of expertise and resources. The pricing is excellent compared to alternatives (I really haven't found another platform that I could accurately describe as a competitor!). Sequencing.com has decidedly lowered the barriers to accessing genomic data, making breakthroughs possible for everyone. A minor improvement that would add value is a cross-person data compilation tool. I'm conducting a GWAS, working with multiple person's data to solve a rare disease, and I am having to cut and paste and do elaborate off-site data manipulation to determine genome overlap between persons. The fact that I can do such research is made possible by the genius and generosity of the Sequencing.com team. Their user-friendly product is at the leading edge of the genomic revolution, and they have invited all to the table by making their priceless tool accessible and affordable for all.

Good AI insights

They've gone above and beyond to help me.

It's been over four months since they received my sample and all I have ever gotten is spam advertising trying to upsell me. I left a message because of course nobody answered my call. Plan on processing a chargeback of my credit card if I don't hear from them in the next business day.

Fast delivery of results. Great reports , apps and very helpful AI. And thank you Sequencing customer support for the valuable support delivered in timely manner!