Quick service, informative website, great value. Highly recommended!

They are quite helpful. When I needed to return a faulty product, they were quite quick in responding and organising replacement. I can't fault them.

Fantastic service and advice! Highly recommend.thankyou tnl team!!

Great intro to the world of cloth nappies! Plenty of info that was really well delivered, so we're in a much better position to take our first steps.

I am so happy with the products I bought (a top hat potty and some reusable wipes) I had some issues with the delivery as my postman didn’t leave a delivery card to say he had left it with a neighbour and the communication from TNL team was great both on Instagram and email!

My daughter is just over a year old and although I have been using cloth since she was 8 weeks old I was always apprehensive about using cloth at night. It seemed big and bulky and looked uncomfortable and I had seen a lot of other people having problems with ‘red marks’ on babies skin which looked sore, so I didn’t cloth at night! After some research and advice from the nappy lady, I purchased the disana knitted tie on nappy. ( I personally didn’t find these too fiddly) , I absolutely love them, they look comfortable and paired with the disana wool cover at night time (which is just magic how it stays dry) we had a dry comfortable night with no bulk and no red marks! I wish I had found these earlier!! I use a hemp booster at night also.

Great service every step of the way. A vast knowledge and product range. Brilliant

Products arrived fast. Very happy with quality.

Excellent service and value

Very helpful website. I made use of the questionnaire and got my tailored recommendation for which nappies would suit my needs. I also joined their Facebook page which has been such a lovely, welcoming, helpful community. I eventually ordered some nappies from their website and they were so quick to arrive! There's lots and lots of helpful information on their website for any queries, and if you can't find an answer, the community and admins on their Facebook are sure to help. I'd happily recommend The Nappy Lady and cloth nappies to anyone I know who is having a child!

Great customer service ready for advise. Good to have video reviews of main products and description for every item. It's a very reliable source of information for reusable nappies

Quick dispatch and delivery. Items came in good, eco friendly packaging. Looking forward to using the wipes when bubba arrives. They look a good size and material.

Lots of choice! Fast order and shipment.... very good

My go to for any nappy info as I’m a complete novice! I’m so so grateful to know the website exists and was so happy with my questionnaire results provided by The Nappy Lady. Due to the support I feel is given, it’s my go to to buy whatever I need

Really happy with the products and service

Very good quality 👍🏼

We received so much help and advice about where to start our cloth nappy journey. We done the online session too which instantly made everything really clear and allowed us to ask loads of questions. We've not used our nappies yet as our baby isn't due until September but the support from Nappy Lady has been exceptional and we're really excited to continue learning. Thank you so much.

Quick delivery, well packed in eco packaging, all items as described. The website was really clear so I knew exactly what I was getting. Only problem is there is too much choice. Great online store

The Nappy Lady is fabulous! The free personalised advice service helped a lot, my order came quickly and the website has helped me learn how to deal with any and all issues I've had. I will definitely be ordering from her again.

I was really unsure about using reusable nappies to begin with as I wasn't sure it would suit us, but with individualised service we reviewed via the questionnaire the lovely experts helped us find the right nappy system for us.