The service was speedy and efficient for my order and the product range brilliant. There was so much choice but the questionnaire really helped me to prioritise for me and choose the right products. Unfortunately there was a slight error with my order but again I cannot fault the way in which this was dealt with - polite, friendly and efficient. The replacement product was with me in days of my raising the query!!

The advice given by The Nappy Lady team made purchasing our new nappies so straightforward. Delivery was really quick and we were delighted with the products

Both nappies that I purchased were in amazing condition and good value

Brilliant, informed online information about products and very speedy delivery.

We received our personalised recommendation very quickly and we are really happy with the products

Great service. Super fast delivery.

Great service, very fast shipping and the website has a lot of useful info. Will certainly be back

Really useful FREE advice using the questionnaire, fantastic selection of nappies and arrived in good time. Excellent service!

I filled in the questionnaire and received a reply within a couple of days, and for someone who is new to cloth this was so helpful! Placed an order and received it really quickly, after having multiple orders from here I've never had any issues. Reliable seller.

Excellent service. Filled out questionnaire, quick response and responded to queries. Just so helpful.

Prompt service. Nappies have washed soft and fluffy. I am using them as hand towels and they are easier and smaller to dry than my usual towels. Thank you.

Delivered on time and in 1 non plastic envelope. Great customer service. Motherease big kid pants in different colours, perfect for my needs.

Absolutely amazing service, a goldmine of tips and information, as well as a superb range in the shop.

I've bought 2x from the Nappy Lady recently and I was very impressed by the speed of the delivery from the time of me placing the order, as well as their customer service. They have a great range, as well as information on each product and general resources to help. Really looking forward to my baby being here so I can start using the nappies and adding to my cloth nappy collection from the Nappy Lady. Thank you for making choosing cloth nappies so accessible and enjoyable an experience, I'm so glad I found you!

I bought period pants, not nappies, during the #betterthanprime promotion. Not only did I get 20% off making the pants affordable... When they arrived I was given a FREE pair. Delivered in eco packaging and the only plastic came from Wuka, not The Nappy Lady (TNL). Arrived super fast too! I have bought from similar sites before, but will now be switching to TNL for all future nappy and period needs!

I was looking to replace tea towels and couldn't find anything of quality until I happened upon the Nappy Lady website. I bought 6 70x 70cm Terry towelling nappies at an excellent price. They are perfect for drying dishes, which is what I use them for. Excellent quality and highly recommended.

Great products and great service

Excellent personal service, great products and quick delivery. I would recommend them to anyone interested in reusable nappies. I am a complete novice and they gave me the confidence to buy. Thank you team.

Excellent service and quick delivery

Lovely little package arrived very quickly, can’t wait for baby to be here to use them . Thank you