Brian and the installation team arrived exactly on time, if not slightly earlier but politely waited for us before they started. The team worked efficiently & tidily. They answered any questions we had and took time to explain the workings of the door including lock system, drainage channels, warranty registration. We are thrilled with our 3 panel patio doors! The quality is exceptional and the aesthetics are stunning. Craig at Ekco was a huge help from the start. He is very knowledgeable and was very patient with our countless queries! He guided us well to allow us to make our final choice on the doors. Thanks Ekco, we are delighted with your service!

Design and installation was good however after sales very poor. Chased them for a very long time trying to get faulty doors replaced, pretty much spoke to a different person each time who promised to get back with an update. Finally got to the point where I was told the door couldn't be replaced as they were discontinued even though I was told previously that they were in production. Various excuses along the way and in the end a poor attitude and unwillingness to help. No apologies from them for letting it drag on so long and now I am left with a kitchen that will need to be replaced sooner than expected due to poor product and after sale service.

Great company, I was looking for an exterior door for my house. The whole team was very professional and efficient. They kept me informed throughout the process. From choosing and customising my door to installing it, everybody I interacted with was great. Best quality aluminium doors, reasonably priced and expertly fitted. Would recommend!

Excellent service from EKCO. The new family bathroom and downstairs WC both surpass our expectations. From the excellent design right through to the finished works, could not be happier. Every member of the EKCO team was a credit to the company. Excellent customer service and a very skilled workforce.

My initial experience with Ecko wasn’t great but I needed them to come back and fix my bi-fold that wouldn’t close properly, it’s been a few years since they were installed so wasn’t expecting much ! But much to my surprise it seems things have changed at Ecko and from my first contact to Brian coming out to fix the problem it’s been a pleasure !

Ekco were excellent in dealing with remedial work required to my Origin bi-fold doors. The office staff were very good at ordering the parts i required and arranging a date and time for the work to be carried out. A text was sent on the day to confirm when the installation team were arriving. The installation teams were very knowledgeable and got the job done quickly and safely. I also received some very helpful after care advice and information. I would definitely recoment EKCO.

From original survey, through to order, installation and excellent after sales service of Origin critall doors. I have had a 5 star experience. Communication has been excellent, everybody turned up when scheduled even down to a text with tracker attached for installation team! Absolutely no hesitation in recommending Ekco. Special mentions have to go to Euan and Brian and his apprentice for the installation.

I had excellent service from EKCO with the replacement of bi-fold doors with a standard door. The fitters were very professional. They minimised disturbance, kept the site very clean, kept me informed and consulted with me at appropriate points in the job. I am very pleased with the new door. I recommend EKCO.

From start to finish, the experience with Ekco has been brilliant. I visited the showroom and had a quick meeting then a follow up at my home to take measurements. I had access to the installation team who answered questions and on the day, the team was brilliant, working quickly and clearing up afterwards. The after care has been exceptional with good communication. All in all, I am delighted with the service provided.

From start to finish EKCO have been brilliant. They helped design my kitchen then fitted that as well as knocking down a wall into my livingroom. All the guys that did the work were brilliant and so nice. Emma has been brilliant too helping me decide on units etc. Great quality goods and a pleasure to deal with every step of the way

I cannot recommend the team at Ekco highly enough. They were incredible from the very beginning, helping us decide the best style of door. When we had issues with other part of our building works and the team were very accommodating and understanding when we need to change the install date. The fitting of the sliding doors was completely to a high standard with much care and consideration and minimal mess. After the install we unfortunately discovered marks within the glass, the team sorted out the issue without a problem, they also went above and beyond with the finishing touches. Really knowledgeable and enthusiastic team, who took care and consideration throughout the whole job. I would definitely use them again, and have already been recommending them to friends.

Had a problem with my bifolds that Ekco fitted over 10 years ago, which I’d have thought was wear and tear, but after initial examination they said the parts were under warranty, and just had to pay a service fee. Appointment got bumped a couple of times (by agreement) due to their schedule, but they then turned up early on the third time, got stuck straight in, took a couple of hours to replace pretty much all the running gear and lock, and left the doors operating like new. Friendly, professional, and great to see the engineer had an apprentice with him, not enough vocational training these days imo. Super service. Would use again (if the doors actually ever need replacing, but think they will outlast the house 😏) Thanks Ekco.

Turned up bang on time,got stuck in fitted microwave in no time . Took us through all directions. Very happy with the engineer who fitted the oven which was fitted so quick I didn’t catch his name, but he was brilliant 👍

Great design and customer service coupled with great installation service. The small number of issues were rectified quickly and to our satisfaction. Special mention to Emma and Gary that made the whole experience seamless. We would definitely recommend Ecko.

We recently had our kitchen & dining room combined into one space and decided on Ekco to do this for us. Wow! What a fabulous team. From design to completion they were great. The whole sales team were very professional and knowledgeable. Gary and his team did an amazing job removing the wall and the installation. Any issues were quickly resolved. The end result is more than we could have imagined. Thank you Ekco.

The design of our bathroom was great, as was the en-suite.

I would like to express my special thanks to EKCO team for delivering us the bathroom design and smooth quality implementation. Ekco was new to us, however, they helped me in my asks and clarified queries throughout the project, which helped me to make informed choices. I appreciate your flexibility and customer focus.

We contacted EKCO to fix an issue with our Spitfire door which had been installed by another company who are no longer trading. Installation Manager Euan Minnock was extremely helpful and Karol who resolved the problem was pleasant and proficient. We are very happy with the service we received from EKCO.

Love my new S200 Spitfire door. The EKCO Team keep you informed through the whole purchase and delivery process. Karl and colleague were very helpful and efficient in removal and fitting the new door. The only niggle is that you are only able to view a few doors in the showroom and the brochure to choose your door is online. It's an expensive purchase to make when only seeing a thumbnail grained picture and images of the non standard colours are smaller still. However, I am delighted received lots of lovely comments from neighbours & friends.

Ekco came highly recommended on a well known Edinburgh Face Book page. From start to finish the customer service has been outstanding in every way. The lads who fitted our new aluminium crittall style patio doors (Karol and Bart) were first class and a credit to the company! Installed perfectly without mess or even the need for a paint touch up! We paid in full up front but didn’t worry for a minute, these guys do what they say when they say, and we are delighted with the result! Thanks to the Ekco team! From another happy customer!