Paving Superstore

Denmark Farm Barn, NR9 4EG, Norwich, GB
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3.50
Based on 763 Reviews

5

50.85%

4

11.27%

3

3.67%

2

3.93%

1

30.28%
About Paving Superstore

Paving Superstore is the only online store offering every major brand of paving for home delivery. Since its inception in 2007, it has aimed to offer an exceptionally broad range of paving with the focus upon price comparison between brands and similar products, enabling you to have the information available to make a well informed choice on the best product for your paving project. Paving Superstore is not biased towards any one brand and therefore you can be assured that you have the widest choice at the best possible prices across the UK. Paving Superstore is not limited to just paving slabs, it also offers walling, cobble setts and driveway blocks in addition to other building materials, so it's a one-stop shop for all your patio and driveway needs. As an added benefit, the customer service team at Paving Superstore is there to assist you at every step of the way. The outstanding support team is knowledgeable in all types of paving material and can offer advice to help you make the best decision for you.

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Martin
United Kingdom | 13 June 2024

Bought this from Paving Superstore as it was a great price and it works a treat- would definitely recommend it.

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Leach
United Kingdom | 07 June 2024

To be honest we were quite unsure about placing an order after reading some of the reviews, however after speaking to paving Superstore(Emma) we were happy to place the order. The playhouse we ordered arrived in time for her birthday and she is over the moon.

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Vanhorn
United Kingdom | 29 May 2024

Order a few bags of sand nd type 1 and it arrived - that's it really!

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Griffith
United Kingdom | 28 May 2024

We ordered some decorative stone, and although it arrived a bit late- it was gorgeous!

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Brunner
United Kingdom | 26 May 2024

Can't fault them-the slabs are super quality and look stunning now they're down

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Lauren
United Kingdom | 21 May 2024

Really happy with the quality and value of our paving. The customer service has been great, despite some issues with delivery. Overall I’m satisfied and would recommend

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Liz Grove
United Kingdom | 20 April 2024

ordered flags which arrived on time, some were broken and were replaced the next day. Excellent customer service from Amy.

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Nicola
United Kingdom | 13 April 2024

Where do I begin. If you are looking to buy paving buy else where. This was my second purchase from paving superstore. First time fine any damages I had were replaced. This time my delivery came I could see the top slab was broken. Opening the rest to check wasn’t possible my builder couldn’t come due to the weather and opening all (135) pieces to check them wasn’t possible as I didn’t want them damaged as they are all individually wrapped. So I emailed paving superstore to tell them this and show photo of the one on top that I could see was broke. I explained the rest weren’t checked. Now when the builder came three weeks later I had a lot of damaged slabs chipped and broke. Didn’t think there would be any issue contacted paving superstore to get these exchanged. Think again I was informed then any damage has to be reported within 7 days. Now this is a very expensive purchase. The whole experience an expensive nightmare. After a few emails that they take at least a day or more to reply to you, I’ve been told I can’t buy the porcelain slabs that are wasted, as they don’t sell them individually. So that means I need to buy another 40 and the porcelain edgers that are damaged. So everyone reading this IF YOU ARE BUYING SLABS DONT BUY FROM PAVING SUPER STORE As you will see with there reply I wasn’t aware of the 7 days to check everything that was because when I bought from them last year there wasn’t an issue in replacing any damages. What I feel is unfair you pay a fortune for slabs some arrived damaged and I’ve to pay for that. Normally I would have checked then all but due to the weather the job couldn’t be done and I thought it was better not to take them out there individual packagaging incase they got damaged. How stupid was I. Regarding the refund for the broken one that was reported on the delivery day I am still waiting on the refund.

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Alex Tait
United Kingdom | 11 April 2024

Called ahead to arrange and called to confirm when delivered. Clear, crisp and able to follow quite difficult instructions on where to deliver! Thanks

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LYNNE
United Kingdom | 10 April 2024

Good easy website to choose required pavers ordering & payment well laid out easy to use. Delivery was spot on day & time driver very helpful delivered pavers right up to my back garden . Pavers were very well packed no damages. Excellent experience from start to finish

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David Beames
United Kingdom | 04 April 2024

This is not a review of a product, but the courier service. The product was on back order, which I was aware of at the time of order, however, once available, I received no communication from either the vendor or EVRI that the items would be delivered. The box was left by the back gate in the pouring rain for a number of hours until I returned home in the evening. Luckily, the product was in plastic containers and undamaged, even though the packaging and delivery note was destroyed. The box could have been placed anywhere under the garage covering, out of the rain and behind any one of 3 brick pillars. Here's a thought............Use a reputable courier service and let people know when products are out for delivery.

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Ann McEnaney
United Kingdom | 03 April 2024

This company happily accepted my order in November for paving they claimed to have in stock or on 2 days delivery. They took nearly £2000.00 ; and when cancelled the same day on learning this product was no longer made, they said it would be 4 weeks to return money; They eventually said the company had ceased trading as Paving superstore, and was now trading as paving Superstore Ltd. They would be happy to take any further orders. They have to date not refunded any money. DO NOT PLACE ANY ORDERS

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Paul Adam
United Kingdom | 02 April 2024

I ordered porcelain paving in August. They haven’t delivered despite persistent chasing, saying I had to be patient, but offering no explanation. Dreadful customer service. They have apparently gone into liquidation. Basically the same people (Bruce/Georgina Read) are running things under a different company. I’ll shop elsewhere.

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david
United Kingdom | 28 March 2024

The young man who delivered my pallet of stone was courteous, friendly, and efficient. The process of placing my order was very easy.

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Jez
United Kingdom | 28 March 2024

Great range of products, with comprehensive information/guidance. Easy purchase and really quick delivery.

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Peter Gee
United Kingdom | 28 March 2024

Top quality paving slabs and delivered efficiently. The patio looks great.

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Caroline Barbour
United Kingdom | 26 March 2024

Helpful and efficient service. Goods arrived as expected.

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LEE WILSON
United Kingdom | 12 March 2024

Initially, I ordered 600x600x50 silver-grey granite paving slabs but later that day I was informed via email that these weren’t in stock and was looking at a 3 month lead time, due to the ongoing transit problems in the Red Sea. I couldn’t wait that long, so requested a refund but subsequently ordered a larger slab instead. Having read some of the reviews post order I was concerned and rang the company for an update - ultimately the delivery was completed as stated on the phone. I’m very happy with the product - given 4 stars as the stock availability on the website needs to be updated more regularly, so I’d advise to check before placing an order. Communication about progress of the order and delivery could be better.

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Peter H.
United Kingdom | 08 March 2024

Efficient, cost effective, quick to resolve a small delivery timing glitch - and the stone arrived in perfect condition. Couldn't recommend them more.

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Janet Harris
United Kingdom | 06 March 2024

Perfectly happy with our purchase, arrived when advised and good communication regarding this. Very helpful staff member with full details of what was required when we ordered.

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