I was really impressed by the digital appointment and the service. Laura was across all the products and specifications and did a great job showcasing the different options. I learned a lot from the session which ultimately helped me select the perfect ring!

The team was easy to deal with and very professional.

What an absolute pleasurable experience dealing with Kat , Kat made the entire process so easy with the most impressive customer service I have come across in over 20 years . If you are looking for someone to create a beautiful piece of Jewellery Kat is the one for this . Her communication was flawless from the moment I reached out to her . My experience with Kat and Cullen Jewellery has not one negative point . Thank you again

Today I met with Xavier at Cullen Melbourne for an engagement ring consult. Xavier was kind and patient during our meeting, which made me feel comfortable and at ease. He is an expert at what he does, he gave great advice and offered multiple rings for me to try. Not only did he enthusiastically help me try to find the best ring style for me, he also showed me some tips on how to navigate the website when choosing a diamond! Thankyou for the lovely customer service.

Rebecca was so warm and welcoming, I wasn’t sure what to expect from a virtual appointment especially looking for a ring but she made it a great experience. I came into the appointment very clueless not knowing much, Rebecca definitely provided me with all the information I needed to help me narrow my choice. I can’t wait to continue working with her to build my dream ring, I am so excited!

Liana had extensive knowledge about the entire process from start to finish. There was a good variety of rings to try on and the staff were very friendly.

Giselle was amazing, She was so in tune with our requirements and what she thought we would like! Would def recommend Giselle and the team at Subiaco!

Very helpful and lovely staff!! Would highly recommend!!

Kit was so helpful and generous with her time and knowledge. The whole experience was amazing. Thank you Kit and the Cullen team.

Jessica was great in showing us the many different gem cuts and ring styles, as well as clearly detailing all the different ranges of diamonds. Her friendliness and knowledge made the appointment very easy!

The best customer service and experience ive had 🤍

My experience was a mixed bag. I live in California and because of that my card company thought the purchase was fraud, and Cullens’ payment software flagged my card making it unable to be used. Thankfully Kat was very helpful through the whole thing and customer service was excellent. I had to use a different card and transfer money to that account and it eventually worked.

Excellent service, communication and help during the decision making process as well as seamless transition into the purchase and creation of the ring

Mia, was very helpful and informative, while also being concise enough that I didn't have to stress over lots of options.

Efficient, helpful and knowledgeable!

Had a great experience at Cullen Jewellery in Brisbane. My sales consultant Sabrina had fantastic explanations of what to look for in a diamond and ring, really helping me narrow some options down. She has been great at the appointment and very helpful outside of the appointment in the perfect diamond search. Highly recommend Cullen Jewellery and will go back to them when in the search of a gift.

I had the lovely Laura who helped me decide on which ring I should pick. She sounded super confident in talking about all of the details of the different rings and reassured Me in my decision. It was a very positive experience and I would highly recommend going through this company to do a consultation first. I had consultations with other jewellers locally and Cullen Was easily the best customer service and quality of ring I came across.

Super nice, friendly. Made it easy for me to choose

Emily was so welcoming and helpful during our appointment. She made us feel at ease and really understood what we wanted.

The process has been very easy and smooth. We had a great video chat with Symone Jackson; she was amazing to deal with and extremely helpful. We are purchasing from Canada, so her expertise was an asset.