Sarah was so welcoming, she had so much knowledge and was very helpful. She made the process relaxing and non stressful!! Can’t wait to return.

Very detailed appointment with specific options tiled to the desired ring design. Very knowledgeable and proactive options and insights for considerations. Very happ with my experience and guidance from Tilly

We had an exceptional experience with Lydia at Cullen Jewellery while looking at engagement rings. Lydia was simply amazing! She answered all our questions with clarity and confidence, offering outstanding advice that truly helped us feel informed and reassured throughout the process. Her friendly and professional demeanor made us feel incredibly comfortable, and her expertise was evident at every step. Lydia couldn’t have done a better job, and we’re so grateful for her guidance. If you’re looking for a consultant who genuinely cares and knows her stuff, Lydia is the person to see!

Jessica was very lovely and took the time to explain all the intricate details that I should consider, searched for particular aspects that I was after and was all round very pleasant.

We went in to look at wedding rings and it was a great experience overall. Melissa was super helpful and catered to our style. Took the effort to give us as much information as possible.

Emelia was extremely helpful and lovely. She answered all of our questions and went above and beyond to show examples of different options available.

Cullens were punctual and helpful. They had all of the rings we had asked to see available and out on arrival. Melissa looked after us and did a fantastic job. She showed us a variety of rings and we did not feel rushed. We purchased our rings on the spot. Thank you Melissa for your patience with us.

Giselle was professional on the way she approached all aspects of the consultation, listened to our ideas and requests for the ring and ensured we knew all of the information we needed regarding our designs.

I had my eye on Cullen Jewellery for a while, and my expectations have been exceeded! They offer an incredible variety of stones and styles, and customizing rings to make them your own is so easy. I never felt rushed; the pace was entirely up to me. In fact, my consultant, who was so sweet and super helpful, reassured me not to rush when choosing such a meaningful, lifetime piece. Another lovely staff member who handled our email communications was also fantastic—both were so understanding when my partner and I arrived late due to a few crashes on the road. I also loved being welcomed with complimentary beverages—it added a special touch to the experience. I’m still amazed at the extensive range of options and the flexibility to tailor everything to my preferences. The staff and the jewellery are truly top-tier.

Very professional consult with Sailor from the Brisbane branch. Very knowledgeable and patient, explained details very well. Many different ring styles were available for showcase via video conference. Very extensive knowledge with custom designs.

Today, we had an appointment with Kat, and we couldn't have been more pleased with the experience. She took the time to thoroughly explain everything to us, ensuring we felt well-informed. Kat was kind and genuinely seemed to care about the ring we chose.

It was such a pleasure to meet our consultant Claire from your Melbourne Store. Claire’s product knowledge and customer service was impeccable.

I honestly had no idea about what I was looking at but between my partner and Giselle we had some fun. I will definitely be recommending Cullen to all my friends and be suggesting to try and get Giselle. She was so awesome.

Liana was knowledgeable and able to answer all our questions and able to suggest rings for our preferences made our fitting an enjoyable experience!

Once again Tilly was wonderful, so happy, and genuinely cares 😄 the whole process was so easy from start to finish

The showroom was beautiful and the showroom manager- Emelia was so helpful and really listened to the style I was after to show all variations. She was lovely, honest and really caring to get the best possible outcome. She made the experience so special- I left really happy and confident in my decision.

Trinity was great… good to chat to, and really helpful and knowledgeable. Cullen has a huge selection of rings and diamonds. Highly recommend

We had a fantastic experience! Liana was so professional and friendly. She was helpful in providing recommendations to suit my needs. We didn’t feel rushed and definitely came away with the perfect ring!

Beth and the team at Cullens Brisbane were so lovely and accomodating! The appointment was very informative and super helpful, and I had heaps of time to try on rings and talk through all the different options and specifics! It felt tailored to me and there was no rush or pressure to purchase anything!

Amazing customer service and experience. I initially had some issues with my custom engagement ring, and Sevela (Brisbane) reached out immediately rectify these issues. My ring setting was replaced to the specs that I wanted, and they sent me a lovely gift hamper for the inconvenience. The team has been excellent to work with and really cared about my experience. I have order my custom wedding band with Cullens and am very excited to receive it!