I recently had an appointment with Kate for a consultation, and it completely exceeded my expectations for a jewelry store experience. The office space and showroom were absolutely stunning—sophisticated and inviting. The entire experience felt nothing short of exceptional, as though I were a VIP from start to finish. Kate was incredibly helpful, taking the time to understand my budget and offering a variety of thoughtful options. Her professionalism and warm demeanor made the process enjoyable and stress-free. I highly recommend booking a consultation if you're looking for a personalized and memorable jewelry experience!

Alyssa was wonderful! The whole experience was easy & enjoyable. She was a pleasure to deal with & very knowledgeable. Even though I had a good idea of what my son wants, she had a few great ideas that I can discuss with him. Can’t wait to come back to get the ring ordered.

The lady who served us was so kind and knowledgeable!

Today my fiance and I chose our wedding rings. We had the pleasure of being looked after by Ava. She created such a warm and friendly environment and we professional and ever so knowledgable. Thanks Ava!

Had the most amazing experience with Mia, she was incredible. Every questioned answered and walked out of the consult knowing I had picked my dream engament ring.

My partner and myself had such a nice experience in there Brisbane studio. Sailor was extremely kind and helpful and paid attention to detail with what my partner wanted for her engagement/wedding ring. Great experience.

Great service, great prices, absolutely fantastic! Thank you for the brilliant experience!

Amelia was Very friendly and helpful with all our questions and meet all our needs Perfect service 😊

Tilly was fantastic! Not only did she manage our 18-month-old toddler with ease, but she was also incredibly professional. She took the time to walk us through all of our options, providing detailed explanations and reasoning behind each one. Thanks to her exceptional service, we’ve now chosen and paid for the engagement ring of our dreams. Five stars!

Friendly staff. Easy smooth process. So kind and personal

Jayde was very helpful and knowledgeable. It was lovely walking into the beautiful showroom and to have waiting the ring styles I preferred, made it an eas, enjoyable and stress free appointment. I also received a rose for Valentine’s Day from the Cullen’s ladies which was such a lovely gesture!

We had an exceptional experience with Cullen Jewellery. Liana was incredibly helpful and knowledgeable, answering all our questions about lab diamonds. The lab diamond rings were very stunning and attractively priced. We highly recommend Cullen Jewellery for their outstanding service and beautiful products!

Spencer has the knowledge around your wedding ring needs. She'll make sure you're happy with your choice. This is our second appointment with her, she's accommodating and genuine. Thank you for the surprise valentine gift for my fiancée.

Zeanna was super helpful, competent and friendly. I had an amazing time there. Thank you very much.

Had my second appointment with Cullen Jewellery today to shop for an engagement ring for my girlfriend. Giselle was extremely helpful in sourcing the perfect diamond for a good price and I left very happy with my purchase.

Sabrina was brilliant in taking away our stress of being 15min late having had a stressfull afternoon and missed our bus. She was able to condense the consultation well allowing us to explore all the things we really wanted and building towards finding the perfect ring for my partner. Shs established rapport and understanding of customisation processes that we will seek out with Cullen and Sabrina again in the future.

I have such an enjoyable appointment with Tilly! Looking at different shapes, sizes and learning about what I like and don’t. Tilly is very knowledgeable and I came out of the appointment with more of an idea of what I would like!

We had such an amazing experience in the Auckland store with Spencer. She was able to fit us in for a same day appointment and made us feel really comfortable and our celebration special. I love that the jewellery is all lab grown and ethical and the business is carbon neutral. Spencer was amazing and was able to put our order through in Melbourne because we were on holiday in Auckland from Australia.

It was mine and my partners first time doing this sort thing so we weren't sure what to expect. But Melissa was incredibly welcoming and kind. She helped my partner really narrow down and set in the kind of ring she wanted from stone shape, adornments and the way it framed on her finger. I cannot stress enough what a great employee she was! And the experience all together was!

Kat was great