Chloe was so incredibly helpful and patient, she made everything so easy to understand. Absolutely loved our experience

I’ve now had two appointments with Rebecca Kirk at Cullen Jewelry, and I honestly couldn’t imagine going anywhere else. From the very first meeting, Rebecca has been absolutely incredible—so patient, kind, and genuinely invested in helping me find the perfect ring. She made me feel completely at ease, encouraged me to explore all my options, and never once made me feel rushed or pressured. Her knowledge and warm personality made this process such a joy, and I couldn’t have asked for a better experience. If you’re looking for someone who truly cares about making your dream ring a reality, I can’t recommend Rebecca enough!

Cara was very professional and talked me through the whole process! She went above and beyond and made sure I was comfortable with the decision! Would recommend!

Really helpful staff member and very knowledgeable on the product

Molly was very helpful in answering all my questions and thoughtful when helping me narrow down exactly what I wanted. I left my appointment certain on what I wanted with no question left unanswered! The showroom was lovely, too! I’ll be back!

Great variety. Lovely staff, we met with Sabrina at Cullen Jewellery and she was very knowledgable and assisted with any questions we had! 5 ⭐️

I felt so comfortable trying on rings for the first time at Cullen with the help of Zeanna. She guided me through the process and allowed me space to try rings on at my own pace. A very positive experience!

I recently had an appointment in the Brisbane showroom with Laurie. Laurie was extremely patient and informative! So thankful my partner and I went in to seek assistance with choosing the right ring. Couldn’t fault my experience.

Mia was great! Very patient, kind and knowledgeable. I loved that the design options weren’t limited. I enjoyed my experience with Cullen Jewellery. Highly recommend if you’re feeling unsure and want some one on one time to find the perfect ring. Pricing is perfect too!

We had an engagement ring consultation with Golsa and she was so informative and made the process so easy. Would highly recommend!

Generally good communication. Worked with a number of sales and showroom consultants — information handed over within their team with limited fuss. Attended to our questions. Made us feel safe and were more open than other custom jewellers we spoke to.

Super informative and gave us the chance to look at as many options as we wanted. Also was amazing to show us more options even when I thought I was done. The additional options were what made me choose my dream ring. Without her guidance I would’ve chosen something less than what I got!

Friendly service and very flexible when choosing the perfect ring.

Jessica was so lovely and just as excited as we were! She answered all our questions and made us feel so welcomed in the showroom. Jessica made it an experience much more than it was an appointment!

One of the best customer service experiences I’ve had. Cannot fault in any way

Very helpful and polite

My partner and I came into Cullen Jewellry in Brisbane today and had an appointment with Beth. The experience was absolutely lovely, Beth explained everything so calmly and wonderfully and allowed me to try on so many different styles and cuts and sizes to help me determine my perfect ring. She was extremely knowledgeable and made us both feel very comfortable. This was our first experience looking at engagement rings and we cannot fault Beth at all, we will absolutely be purchasing our ring from Cullen Jewellry!

I have loved coming to Cullen Jewellery, bought my engagement ring and wedding band from here. The service is great, beautiful showroom. I understand it’s always an investment for stock, only thing I can fault was that it would be nice to have more options to try on in silver or even some designs they didn’t have in store. Unless it was only my wedding band that they only had in gold. Either way I went ahead and trusted the imagination of it being in silver so not a deal breaker, just my feedback. Looking forward to getting my wedding band soon. Thanks Team.

Very kind and honest. Was very helpful in the consultation

Amazing as always! The team are so friendly and helpful. Highly recommended.