Boxie24 Storage

https://www.boxie24.com/en-us, 10018, New York City, GB
image
4.00
Based on 699 Reviews

5

67.38%

4

11.59%

3

1.72%

2

2.72%

1

16.60%
About Boxie24 Storage

Boxie24 Storage is a full service and on-demand storage solution. You pack, we pick it up and deliver it to your storage unit. When you need your items back, we deliver to you within 24 hours.

Contact Info

You need to Login first to submit your review.

image
YeeFarn
Malaysia | 24 January 2024

Fast response and it's the cheapest storage option I can get around my place.

image
Robert Focke
Germany | 24 January 2024

Quick pickup, well priced and overall great service

image
V Oers,van
Netherlands | 22 January 2024

Bijna al mijn spullen zijn beschadigd en een splinternieuwe tv is gesloten ook m’n fiets was niet terug gegeven maar dankzij een tracker in de fiets uiteindelijk terug gekregen. Wat een proleten dat boxie24. Ga binnenkort aangifte doen. Als je zuinig bent op je spullen laat dan niet je spullen door dit bedrijf opslaan

image
Justin Zinn
Netherlands | 22 January 2024

I regrettably had a very bad experience entrusting my belongings, including power tools to Boxie24 for storage. The Facebook group "Boxie24 Victims" will show evidence of my experience. If you had a similar experience please also share your story/evidence there. Upon retrieving my items, the locks of my tool boxes had been tampered with, their contents missing, and four entire tool boxes were nowhere to be found. When I confronted Boxie24 about these issues, they attempted to deflect blame by suggesting that I had provided an inaccurate inventory or none at all. This allegation was false. I had provided them with a physical inventory copy to the drivers upon collection and a backup email copy with photos, both signed and dated. However, Boxie24 denied receiving the paper inventory and said the email backup with my name and date was not valid. They were not able to answer my question about why I was never notified about the missing paper inventory as this poses a serious security concern for customers. If Boxie24 staff do falsely claim missing paperwork then where is the protection for the customers? Later I discovered that some of my missing tools were being sold in a second-hand store located in the same town as my storage unit. This undeniable evidence confirmed my suspicion that my belongings had been pilfered while under Boxie24's care. Their lack of plausible explanation only confirmed what had happened, as they continued to evade accountability. I urge anybody to take the negative google reviews very seriously. I wish I did.

image
Abby R.
United States | 21 January 2024

Office coordinated everything with me over email instead of the phone, quickly meeting my access needs as an autistic person. Price is 1/3 of what I spent at Clutter for the same service, plus they actually sent 2 guys for the pickup instead of 1! Pickup was quick and painless, and both drivers took and properly wore the KN-95 masks we gave them throughout the appointment. So far, I highly recommend Boxie24’s service in NYC!

image
Caro J.
New Zealand | 20 January 2024

Boxie not only was able to come get my things within 24hrs when circumstances changed last-minute, byt all of the staff I dealt with were kind, professional, and so easy to deal with. Recommended!

image
Ralph
Netherlands | 20 January 2024

Hele slechte ervaring mee. Fiets is gestolen en tv is verdwenen toen ik mijn spullen weer terug kreeg. Niet aan te raden. Boxie24 geeft zelfs mij de schuld.

image
Patrik Rozgonyi
Netherlands | 17 January 2024

I was generally satisfied with the service, but I found the communication a bit lacking because I tried to reach out to you via email after we finished unpacking earlier, and I wanted to return the boxes sooner. However, I didn't receive any response.

image
Laura Albers
Germany | 17 January 2024

Very fast and convenient service. Reliable as well.-Pick up was very smooth. I can recommend it!

image
Jakob Demond
Germany | 17 January 2024

Ich kann nur sagen Vorsicht !!! Wir haben hier unseren Hausstand eingelagert und einen Trümmerhaufen zurück bekommen. Wir haben mehr als 400 € Schaden und Boxi will nicht zahlen man spielt die Vogel Strauß Politik so nach dem Motto sitzen wir es aus. Also Vorsicht !!!!

image
Edward Boggis
Netherlands | 15 January 2024

i stored my entire apartment with Boxie24 for about 9 months. I had my items delivered finally with an external company, and found a whole pallet is missing. My moving company picked up the pallets, placed them in a sealed container, and then only opened it again on arrival. Therefore I firmly believe boxie simply did not dispense the full number of pallets. So far their customer service is being very sluggish in getting this resolved. As in, I've emailed twice within 7 days and haven't yet had an answer on this stressful topic. On the pallet were some very expensive items and large items - frankly unmissable stuff, since they're all quite large an obvious things. I have no idea how they've managed this, but i find the missing tools quite suspicious to be honest. we'll see if this gets resolved, but since the move was between Germany and another country altogether, I have no idea how they plan to resolve this. EDIT: long story short, evidence is now coming out that it was our moving company that is at fault. Boxie are trying to help us out as best they can.

image
Camilla
Germany | 13 January 2024

The booking process was very easy & the gentleman who explained everything and organised the pickup was extremely helpful. It was even possible to do next-day collection, which was great. The pickup itself was very quick, I also received a message to let me know when they were on their way.

image
Jingyi Chin
Australia | 12 January 2024

Very efficient arrangement of pick up and rescheduling. Both call center and pick-up staff members are friendly to help out. My first booking underestimated the number of boxes I would prepare. Just a call and the team efficiently arranged a second pick-up in two days. That's very helpful with my plans towards vacating the apartment.

image
Mihika
Australia | 11 January 2024

Had to get a storage unit as my lease had ended and I wasn't able to find an apartment yet. Got a call from Boxie24 within 5 mins if putting a quote request and I was able to book a unit. And the two people who came to pick up my items were also very friendly and nice. Would definitely recommend

image
Philipp Eichler
Germany | 06 January 2024

Easy Online Service and great explanation. Fast responses. Thanks

image
kai antonio
Australia | 05 January 2024

Cheapest you can find, knowledgable customer service, easy process

image
al k
France | 04 January 2024

alles geklappt...sehr gut customer service

image
Veronika M.
Germany | 28 December 2023

VORSICHT! DAS ALLERLETZTE! UNMÖGLICH! Nur Ärger, Aufregung und versteckte hohe Zusatzkosten! Geschäftsführer ist nicht vorhanden bzw. nicht zuständig? Einer schiebt es auf den anderen? Unglaublich! Ich kann nur w a r n e n ! Der Stern musste leider angeklickt werden, damit eine Bewertung abgegeben werden konnte

image
Chi Phương
Vietnam | 24 December 2023

Boxie has a good customer service, they taking a good care of customer and easy to deal with them. I have book a storage room here, the price is adaptable.

image
FA
United Arab Emirates | 23 December 2023

Friendly and flexible service, they could arrange the pick-up on very short notice. Great that pick-up and insurance are included in the low prices.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow