Ross Simons

9 Ross-Simons Drive, 02920, Cranston, US
image
4.00
Based on 879 Reviews

5

68.26%

4

8.42%

3

7.62%

2

4.89%

1

10.81%
About Ross Simons

If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.

Contact Info

You need to Login first to submit your review.

image
LWB-CA
United States | 17 April 2024

Too small, barely visible sparkle from diamond chips, double-cuff earrings worn on the model in the photo look larger and a nice size.

image
Jorge Andres
United States | 16 April 2024

Disapointing how light in weight is the necklace I bought, otherwise it is very pretty

image
Karen
United States | 11 April 2024

The earrings are so very cute and I love them. The price was great and delivery was really fast.

image
Jacquelin Askins
United States | 10 April 2024

I purchased a14k rose gold which tarnished yellow in approximately 10 months. The company exchanged it for another 14k rose gold that tarnished in less than 2 months. They accepted the second one and offered me a store credit so I could continue to buy jewelry that are not as described. DON’T BUY FROM THEM!!!!

image
Dawn
United States | 05 April 2024

I received the order for this ring but the sizing is extremely small. My ring size is 7 American. I ordered a size 8 and could hardly get it off my finger . According to the actual size received, I would need to order a size 9. I returned this item and subsequently had to return other rings not knowing what I now know about sizing. Please provide feedback as to the status of the other two orders. On a side note, the quality of the merchandise is very good and the return process is simple with fast crediting of refunds.

image
JoAnne T
United States | 05 April 2024

Your necklace is too short I need to return it I would like to know how to. And then I would like to order a longer one.

image
Karen Hannan
United States | 30 March 2024

The heart is perfect but the chain is too light weight. If I had realized that I would have ordered something else! All in all looks lovely together. Giving to my granddaughter for her 16th birthday.

image
Tori
United States | 30 March 2024

I recently purchased the rose gold Cuban link bracelet from this company, and unfortunately, my experience has been far from satisfactory. Despite the initial allure of the design, I've encountered significant issues with the durability of the bracelet. Within a short period of wearing it, the bracelet broke not once, but twice, necessitating costly repairs on both occasions. What's more frustrating is the lack of information provided regarding warranty coverage. It was only after reaching out to customer support that I learned about the supposed one-year warranty for repairs, which, unfortunately, was not communicated during the purchase process or through any accompanying documentation. Furthermore, when I sought clarification on the warranty coverage, I was met with dismissive responses and no acknowledgment of the inconvenience caused. It's disappointing to see a company fail to stand behind the quality of its products and adequately inform customers about warranty options. What's more, the company refused to provide an avenue for me to share my experience through a product review on their website. Their response indicated that they only solicit reviews within a 30-day window, leaving no opportunity for customers to provide feedback beyond that timeframe. Overall, I cannot recommend this bracelet due to its poor quality and the lack of transparency regarding warranty coverage. Potential buyers should be aware of these issues before making a purchase decision.

image
Susan Winter
United States | 28 March 2024

I was nervous ordering gold online, but the length, clasp and brightness of the chain was much better than I even hoped it would be. I also bought a small puff heart pendant for it.. I haven't taken it off since I got it about 10 days ago. Ross-Simons is the real deal Recommend

image
JP
United States | 28 March 2024

The quality and packaging was much better than I was expecting

image
Diane
United States | 27 March 2024

Bracelet is so small it doesn’t fit on my wrist

image
Murray J
United States | 24 March 2024

I received a 25% off email; but it wouldn’t apply to my item because according to phone rep, the item didn’t qualify. I was sorely disappointed with the false advertising and bait and switch tactic.

image
Debbi Nanni
United States | 22 March 2024

Pretty jewelry that is poorly made. The findings are tiny and break quickly. Not buying from them again

image
Karla Zaleski
United States | 21 March 2024

Great choices, I'll be shopping for more.

image
Christine Arcati
United States | 20 March 2024

Very speedy delivery & wrapped with care!

image
Elizabeth Pittman
United States | 15 March 2024

The jewelry is affordable and beautiful. I love my new ring. I received it in a timely manner, and also as described and pictured on the webpage. I am very satisfied and plan to be a repeat customer!

image
Marilu
United States | 15 March 2024

Ross Simons definitely backs what they say about their products!!! Great quality and reasonable prices.

image
JOSEPH PANCZA
United States | 13 March 2024

Good customer service. I little disappointed in the size of the diamonds in the neckless.

image
KBG
United States | 12 March 2024

The earrings I bought do NOT have backs on them. I did not know that was the case. I want to return them for something else.

image
Emily Patterson
United States | 11 March 2024

Nice selection.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow