I loved the 18K look. I loved the size and length. I loved the clasp BUT the cross was not connected with O rings. It was soldered and broke as I put it on. I could of cried I loved it so much I returned it very very disappointed

Jeweler was as described; high quality with value pricing. I've been a customer of Ross Simons since they had a brick and mortar store in Manhattan in the late 1980's. You can always count on RS for good deals. This is my first stop when I need some sparkle.

Ease of order, quality of items.

Fast delivery, accurate products, no problems with any part of my order. Love the quality of the jewelry. Far surpassed my hopes. I have always had a great experience when ordering from you. Thanks Camera Buff

50% off sale got my interest to order gold link necklace for a gift to my daughter. On-line ordering was quick, package arrived in a few days and I was pleased with the necklace.

Looks better in real time than on the magazine pages.

The earrings are pretty but I was a little disappointed to see a stamp from China on the back of the earrings. These can be purchased for a fraction of the price I paid

I found several different earrings with pearls so there was wonderful variety on line. Ordering online was smooth and painless. Item came packaged beautifully and on time.

The necklace is pretty but arrived broken.i just literally open the box. I called customer service to send a return label to exchange the necklace.

It was fast and friendly.

The process was largely transparent from choosing the items through paying for them and having them shipped. The one thing that kept me from giving 5 stars is that the shipping company temporarily misrouted the package and delayed delivery of what was a birthday present. This is not directly the fault of R+S, but this shipping company has done the same thing before.

It is nice to have elegant pieces of jewelry available that fit my style.

The earrings are beautiful, exactly what I hoped for. The shipping was fast and the packaging was elegant. Overall transaction was very satisfying.

Very pretty emerald and diamond bracelet My husband purchased this as a gift. Quality is excellent and shipping was quick. Will purchase something special again.

Ross Simmons Jewelry…. Highly recommended. I’ve purchased 3 pieces from them and I was not disappointed. Beautiful pieces and they live up to their standards.

Bracelet workmanship was very poor. When I laid the bracelet flatout on the table if was crooked like it had been bent. Very disappointed.

Have several pieces of jewelry from Ross Simons love them all. These earrings are special they were an anniversary gift.

Loved it from the moment I opened the box til I put in on my wrist. It's a must-have statement piece!

Ordered medium-sized stud earrings. Received with backs for small-sized ones, making earrings lopsided. Ordered larger backs for almost same cost as earrings with smaller backs. Received shoddily made bigger ones, with holes for posts in wrong places. Using one bent an original earring. Called R-S for help. Wound up having to spend hours explaining, packing, and returning to P.O., partly due to incorrect info from R-S. Received replacements way after being charged. Again, problem: earring posts and backs did not match. Messaged company on its website. Never received reply. Finally called them. Had to repeat problems many times. My annoyance at R-S wasting my time seemed to me belittled. Eventually received 12.5% credit, without explanation about all the mistakes. Was told to expect that in 48 hours. Never heard back. Called again. Had to repeat problems many times again. Promised explanation another time within 48 hours. This time did get a call back. But had to repeat everything several times again. As before, felt representative belittled my wasted time (by this time, hours and hours). Also felt all the problems I experienced were belittled. Finally, when pressed several times, representative said quality control consists of spot-checking, because they're too busy to check everything, even right before shipment. Eventually offered another 10% off, but only on a "final sale" basis, which I refused--given past history. As a result, no longer consider R-S a reliable company with good products. And the company seems to see its creation of problems as its customers' fault. UPDATE, 9/11/23, after receipt of notification that Ross-Simons responded to my review. NOTHING other than what I described above in my review, of 7/11/23, has been done. NOTHING else was done.

Nice product and it arrived sooner than expected.